Feature:
Comes with truss rod wrench, cord. I was buying the guitar not the accessories.

Quality:
I had to shave the saddles to even the strings at the bridge, I had to stone a couple of frets because I like the action low, I re-cut the nut to make the action easy and I had to tighten every nut and screw. QA was fair but it came over from China so some things can loosen up. You are going to have to have a guitar set up to taste anyway-if you don't it will never play well for you I don't care how much it cost you. Stewmac.com has some excellent online tutorials on how to adjust all these things and don't be afraid to do your own!!

Value:
You can't go wrong here. Just learn some basic luthier skills and you can make any guitar smooth as butta!!

Desirability:
Very nice and the picture is not even a close justification to the real appeal of the finish.

Sound:
I haven't pulled the pickups to see what they are but they don't need changed. Not muddy with a tube amp.

Ease of Use:
Works just fine!

Support:
Zzounds is super. I am going to buy another model Epi LP within the next six months I'm certain of that and I will buy it here.

Overall:
This one is a keeper. I know that if it weren't good enough Zzounds would have made it right for me. Buy the hardcase too. You won't be putting this very nice and usable guitar in a bag.