Feature:
C'mon, we all know what the standard features of an LP are.
Quality:
Sturdy, good solid feel, the aesthetics too are nice in nearly every way. Mine came in wonderful fit and finish with only one noticeable flaw to it. Two of the knobs are slighly crooked.
Value:
I've owned an Epi Special, a Standard, and eight Gibby LPs. I was extremely dissatisfied with the Special. The Standard was fairly good, but not great. This custom is, however, extremely comparable to several of my most expensive guitars that cost me well into the thousands! I’ve heard people remark that it is expensive for an Epi, and to them I say, “Go to a store and try an Epi Custom. Then try the most expensive guitars in the store, and THEN you tell me it is expensive.” The guitar is definitely worth the money!!!!
Desirability:
It's black, and it's beautiful. Go see one and you be the judge.
Sound:
I own more guitars than I care to mention (my only addiction is collecting guitars...), and this definately has that deep, sweet sustainful tone that everyone buys a Les Paul for in the first place. It's a little less bright and a bit more mellow sounding than my Gibby LPs, but the tone is just as warm and full. I can get a funky jazz sound out of using both stock pickups, the blues in a clean setting from the neck, and still do some serious hard-rocking using the bridge combined with distortion, all the while producing a tonal quality that would rival any of my other guitars.
Ease of Use:
The neck is a bit slim for my tastes, and being used to the longer scale length of my SRV Strat I was surprised at how comfortable the guitars feels to play. Though the action was a bit high from the store, with s small bit of setup the thing plays like a dream! No fret buzz, nice feel to the fingerboard, fairly good finish to the fretwork; excellent. I've tried three of these and haven't run into one yet that didn't play smoothly.
Support:
I never had to deal with support. So I'll given them the benefit of the doubt.
Overall:
Right before I purchased this guitar I was looking for something much more expensive, and already had a bias against Epiphones. But after having played this I couldn't justify buying another guitar for four-times as much when this one sounds and plays so perfectly. I have now completely changed my mind about the higher-end Epiphones. I intend to keep this guitar for life. That is a statement I wouldn't make about almost any guitars I've owned. If I were in the market for a good all purpose guitar, and money is a consideration...This is the guitar I'd buy. In fact, I bought one for my son as well, for that very reason. And, if it was lost or stolen, I would buy another without a second thought! :)
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