Feature:
It didn't come with a cable... this really upset me, especially because this is supposed to be a kit, and the box it came in even said "Everything (underlined) that you need to start playing" ... duh. But to remedy this I bought a nice, inexpensive Metallic Red Fender California Coil, it works much better than anything they would have sent in the package and looks really really nice with the cherry red SG, so I guess it turned out for the best. Besides that,the tuner is really great and easy to use, the 3 picks are nice, gig bag is sturdier than most others that come with similar packages, and the strap is decent. Also, the DVD that came in the package was pretty cool, it teaches 3 basic chords and "Louie Louie", shows you how to set things up and change strings... so it was moderately helpful. The amp does its job well, the boost button is really nice and it can actually get some volume and distortion. My only complaint with the amp is that I sometimes notice a slight crackle or hum, usually after playing for a few hours.

Quality:
This is put together very well. I HIGHLY recommend getting the cherry red color... the pictures on the internet cannot capture the beauty of every part of the guitar. The body is a nicely finished darkish red.. it's hard to describe, but I was immensely impressed by how the guitar actually looked. I've had it for a month, and all the parts are still together.. one part of the bridge was a tiny bit loose but it doesnt affect anything, and the screws on the bridge get a bit messed up/stripped if you aren't careful when you are adjusting it with a screwdriver. I can see it lasting a while, I just need to get a decent hard case. Also, the strings rattle occasionally, I would recommend replacing them within 3 months.

Value:
Easily worth around twice as much as the price for all this stuff.

Desirability:
As I said before... the guitar itself is sooooooooo hott. ;) The symmetry and curves match the cherry red color, and it feels nice when you are actually playing it and it's resting on your leg.

Sound:
The guitar sounds great, clean and with distortion. It can pull of whatever sort of sound you are looking for.

Ease of Use:
Really good action, easy to get the sound you're looking for from the amp, easy to tune and play.

Support:
Haven't had to deal with them... my only issue was that I was mislead to think there would be an instrument cable included... and there wasn't.

Overall:
Buy it. End of story.

Feature:
Well there is a volume and tone knob and that's about it, but that's all you need. You can change the sound on your amp anyway.

Quality:
The Epiphone SG special is made very sturdy. Mine well off a couch once while my little brother was jumping around and there wasn't a mark on it. So yeah i'd say this guitar is tough as nails.

Value:
This guitar is a great value. not only do you get the guitar, but you get an amp a gig bag, a tuner, a strap, 3 picks,and a DVD for only $200.00 are you kidding me? that's great I'm glad Bought it.

Desirability:
When I saw this guitar A Gibson SG or epiphone SG I loved it and had to have it then I saw this price and had to have it.

Sound:
This guitar has a great sound. Pickups give great distortion, but have a great clean sound too. The problem I have with it is when you are trying to play Eruption or something along the line of that like doing the finger tap thing it doesn't sound that great. Oh well I have another guitar I use for that. All in all this guitar has an awesome sound and I highly recommend it.

Ease of Use:
This guitar is very easy to use. It is very simple to get great sound out of it, after all it is an Epiphone which is a great brand so it can't sound bad no matter what you want tone wise.

Support:
Havn't dealt with them but Gibson/Epiphone is always awesome with support.

Overall:
The Epiphone SG special pack is Awesome, the guitar has a great sound and everything works perfect,also the shipping was lightning fast it got to my place in 2 days it is an awesome deal. So over all get it you won't regret anything.

Feature:
The most useful features were the case of course and the tuner. I wish the guitar had a treble/bass switch ,but it was i something worked around.

Quality:
The product was just the right size for me and and it seemed as it was made especialy for me. I trust this guitar so much that i didn't even bother buying a backup.

Value:
I feel that this guitar is worth a lot more than I bought it for because it is very high quality.

Desirability:
The design is very appealing and it's just the right color, black.

Sound:
The sound quality was great ,but there was some unwanted feedback. I was looking for a quallity sound , but this guitar got me one of the best sounds for a guitar.

Support:
i have never dealt with this company ,but i could tell that this was a trusted nice company.

Overall:
Thisguitar will probally last me about 8 years so i won't be looking for new one for a little while.