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Digidesign Digi 002 LE Rackmount FireWire Music Production System

24-bit/96 kHz fidelity. 18 channels of audio I/O. Integrated MIDI I/O.

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"Protools is the industry standard and 002R makes that an affordable reality." submitted November 26, 2003

By a customer from aol.com
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Value
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The Wow Factor
Music Style: Rock, Country, Gospel
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Sound: Our studio uses both HOST and TDM PT systems. Digi001 sounded good and now the 002 sounds even better. A very comparable sound to the high end PT systems. Feature: The interface itself is typical. I/Os and rack ears, but the power of the 002 is in the Protools. Incredible engineering software. We support other platforms such as Logic, DP and even Cakewalk in our studio, but PT is our main platform and whether it's TDM or Host based, PT makes profitable in studio production a reality. Quality: We've heard stories of occasional troubles with the first units that hit the street, but our 002R has performed flawlessly since we installed it. As did our 001 when we purchased it several years ago. Value: We are a full service for profit studio and we require maximum return for our investment. The 002R keeps it's suite busy and productive. We've spent MUCH more money on studio additions that haven't returned a tenth of what the 002 has. Manufacturer Support: We should probably rate it higher than 7, but frankly we've not had to contact Digi for support on the 002R and the rating simply comes from second hand reports of people that have. The Wow Factor: Another TDM or PTHD system would have been nice, but the gap in price didn't justify it. And now having worked with the 002R I can see that, although our TDM Suite is incredible, the 002R comes so close that I would easily consider it again in a heartbeat. Overall: Digi always has their little quirks and some things that users grumble about, but bang for buck, there's little out there that compares favorably to the 002R and PTLE on a Mac G4 or G5
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"great sound, value, performance, +++" submitted January 15, 2007

By a customer from rogers.com
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Sound
Features
Ease of Use
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Value
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The Wow Factor
Musical Background: Pro Live sound
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Sound: I do not like the preamps....but even using crappy mackie pre`s make a lovely recording....I never use the ints di`s all inputs come from my 1604vlzpro bal line level and this thing sounds great with no noise verry nice. Feature: everything that it says it has works great, i wish it had seperate i/o for outboard efx/comps but for the price good Ease of Use: if you never used ptotools before you may have a little curve for use, but if you use an approved computer the thing works great, rem the lower down on the list your computer is the more choppy it will run. I have a mac mini and it even works on it. Quality: some of the buttons a bit funny( not funny haha). but oncde again for the price Value: I think everything is overpriced a good wireless beltpack is like 4 grand with no mic or receiver. everyting is overpriced...but everyone needs there cut eh? Manufacturer Support: helped when i needed it...but keep your reg stuff handy The Wow Factor: is a box what do you want the best gear in the world looks like c**P but you don`t need funny lights to make look cool. Overall: looked into this for a long time...nothing else beats it...if you are a pt guy
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Digidesign Digi 002 Rack Customer Review submitted May 13, 2006

By a customer from aol.com
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Sound
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Musical Background: certified sound engineer
Music Style: record everything
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Sound: this is an amazing piece of equipment. the pres are amazing the converters are amazing. i think that people who dis this device and say that the pres are decent dont have any idea what there talking about. they say the pres are flat or something. the pres in this thing are focusrite platinum series. not digidesings own brand. trust me i opened the device up myself and sure enough i saw that the preamps were focusrite. focusrite preamps are great becuase they are flat. if you want color then you can have the option of adding it in later with eq. i think its great to add color later cause some interfaces already color the sound in a certain way that makes it hard to work with certain sources. you figure you have a singer with a very low end bassy voice. if your preamps are already colored with a low end boost its gonna be very difficult to try to eq that vocal you see what im saying. i have had friends that have got themselves on the radio with this device. so anyone who says that the pres and converters are nothing or avereage just dont know what there talking about. i have gotten more than home or project what ever you want to call it sound out of this thing. if used right. my sound sounds like it was done in a 400,000 dollar studio. also i graduated from brookhaven technical school where they teach sound engineering and my teacher who has worked for the hit factory and disney for one point in his life, i would think he knows what he is talking about. Feature: protools is the best Ease of Use: extremely easy to use Quality: very sturdy Value: definitely worth it Manufacturer Support: havent had to call them The Wow Factor: hey i bought it Overall: untill this thing becomes totally obsolite which will take a long time im sticking with it
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"Great sounding interface" submitted December 7, 2006

By a customer from yahoo.com
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Sound
Features
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Value
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The Wow Factor
Musical Background: Active musician and recording engineer
Music Style: rock, blues, jazz, country
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Sound: The sound is very impressive and precise. I have to agree with others that like this unit. Very impressed with the audio quality. Feature: I think it has all that you need. Although another headphone output with separate control would have been nice. Overall very sturdy unit so far. Ease of Use: I have to agree with some of the negatives on this one. From most of the negatives I have read, these people just don't have it setup right and that is why they don't like this unit. I don't know if it is any easier with a Mac, but using a PC it took me several calls to get it dialed in. I had issues with having to turn off my wireless card and buffer size issues. I have to set it to 256K and higher to get it to operate efficiently. I no longer have any issues... Turn it on and record for hours. Quality: Great sounding pre-amps... don't know what people say why they don't sound good. There are better pre-amps available, but we are talking about a medium to low end recording solution. I think for the price they are great! Put it this way... Whenever I start spending $1000+ for microphones, I will upgrade the pre-amps. Value: Great value, but I always like for things to be cheaper. Manufacturer Support: The support is great. I always had someone helping me with my initial issues. On-line and in person. They are there to help and do. If you plan to use it with a PC have your cell phone batteries charged. You will be calling to get it dialed in. Just don't give up like some of the negatives you have read. It will work when you figure out why your PC is not working with this unit. The Wow Factor: If you are semi-serious about your recording and want quality recordings... get it. Overall: I like it...
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"Good Gear for Your Ear" submitted May 5, 2005

By a customer from arovox.biz
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Value
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Musical Background: Active Musician
Music Style: Rock, Industrial, Darkwave
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SPOTLIGHT REVIEW
VERIFIED BUYER
zZounds has verified that this customer bought this product from us.
Sound: Good, clean and accurate sound. Feature: Generally good. Would be better if they added a 2nd headphone jack with it's own separate volume control. I'm using a short Y-splitter cable as a cheap partial solution to connect 2 sets of headphones. Quality: Solid. (Sometimes I have to turn it on & off a few times to get it to establish a good connection with the computer - don't know if that's a quality issue or not, maybe the on switch or the firewire jack, or maybe it's some other reason?) Value: The combination of hardware & software you get is great (go for the factory bundle, I'm glad I did). Manufacturer Support: Turns out there was a bad ribbon cable inside the product. Support figured it out over the phone & mailed out a new one right away. It was pretty easy to open the case & install myself. They've also been fairly good helping out with software questions during the first year, but you can't ask too many or too detailed questions. For full-on software support you probably have to buy one of Digi's HD systems for the big bucks. The Wow Factor: Great from a practical & functional point of view, but aesthetically it could be better. The color, design, and styling are kind of drab, but I don't care much. The knobs could use readable numbers and a position marker - what's up with this, AND a better tactical response and (on my wish list) having a lighted dial/knob "notch position" would be good. Their high end boards have that and even the cheap Behringer v-amp now has these so they can't be too costly to add. Now it's hard to know exactly where you had something set to be consistent from session to session if you need to switch things around. Overall: Great product. I've had it for over a year. I'd probably run out to buy another tomorrow if this got stolen or something - can't imagine living without it. But I'd like to see a few improvements on the next version if I did get another. (Maybe I'll eventually get another for live gigs).
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"One Big Let Down" submitted September 10, 2004

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Musical Background: Home Studio Owner and Producer
Music Style: Rock
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Sound: It won't play a single mono track without a buffer error. Feature: Extra software plug ins but I can't use them if it doesn't work! Quality: The authorization code was wrong, I had to wait four days before I could get digidesign to answer the phone. Value: Kinda pricey Manufacturer Support: They tried to help, but it didn't work. Overall: I took it back, if it doesn't work I can't use it.
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"don't be fooled" submitted November 22, 2006

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Features
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Value
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Sound: sounds great when the software actually launches with no problems. Feature: tons of ins and outs. Ease of Use: very, very simple to use. Quality: sound quality is a dream. but it doesn't really work. Value: don't waste your money. if you plan on recording live instruments this is not the answer. usually it only records less than a minute before it overloads your computer's buffer. then it just stops recording and there went your best track. and that's is you can get it to turn on. no my computer is not weak. Manufacturer Support: support is good, but you can't fix what's not broke. it has some major bugs that were never worked out before release. The Wow Factor: you can have mine if you want it. Overall: this thing has caused me so much stress. i should have returned it when i had the chance. what a piece of..You will have to restart your computer everytime you turn it on.
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