Feature:
I think the ball clamps and mounts lack a little "sturdiness", but the overall hardware on the drums looks great and seems to be quality made.

Quality:
I've heard some horror stories about manufacturing issues....but mine came with no problems whatsoever. I like the look and style of the drums. Lugs and hardware are a nice black nickle finish.

Value:
I think for the money paid...you get a good quality kit, with great features and great sound. Sure, there are fancier kits for more money. But if you want a good kit to play with (intermediate to Pro features) and don't want to shell out all the extra cash for a (practice, moderate gigging kit) this is a great deal!

Desirability:
LOOKS AWESOME! Great kit to look at from a fans perspective! I've got the (Java Sparkle) and it's retro looking, but very ROCK AND ROLL!!

Sound:
I notice a warmer sound from the DDRUM than my Yamaha Beech Customs. I think the toms have a nice feel and the overall sound is a bit more to my liking. The drum sizes help with minimal "overring."

Ease of Use:
Easy to assemble, fairly easy to tune. I would ditch the stock heads right away and get some quality REMOS or EVANS heads.

Support:
Haven't had to deal with them. On occassion have sent an email, and they've promptly returned my messages.

Feature:
This is just a shell kit - no hardware. The high tom does come with necessary hardware to attach it to your own stand. This set does not have toms that mount on the bass drum, so this set has a better bass sound than some others (with good head). The heads that come with it are bad, as expected, so need to be replaced. The color is much lighter than shown in the picture. See comment below (Quality). More dissappointingly, this set did NOT come with the special bag that was advertised that it comes with. I called about this and they could not assure me that I would actually get this. I have to wait until someone else contacts me to tell me how they will handle this. I better get what was advertised! Now that the price of the drum set has dropped by $180 in the two weeks since I bought it (bad luck for me, I guess) I will not settle for not receiving this free gift or an equivalent refund. How frustrating!

Quality:
The finish is beautiful, just not what was expected at all. It is completely full of glitter and looks silver in the sun light. It looks light gold to beige in the yellowish room light. Several lights around it make it sparkle like a diamond. It is definitely not brown sparkle, like the color name (java sparkle) and picture imply. It should be called something lighter than "java", like "tsn sparkle". That doesn't sound as nice, though.

Value:
I thought it was, until they reduced the price two weeks later. However, we compared it to other stores who also had comparable prices. We just had bad timing. We wont send it back though. It is a good set.

Desirability:
Very sexy for a jazz drummer. Rock - it'll work. Darker might be better. Depends on tastes. It seems to be made very well. It is my 5th drum set, and I started at the bottom and got better with each. This is the best I have had, but not the last.

Sound:
After new heads, the sound is really good for this level of a drum set. I have heard better, but after a point it is really hard to tell.

Ease of Use:
There was no manual with this. A beginner may need advice for mounting heads and tuning. I have had 5 drum sets, so this one was easy to get used to. It sounds better than my previous sets. It is good quality. Great for the price, especially now that the price is less.

Support:
No problems, except the ddrum stick pack backpack was missing. I haven't spoken to anyone from the company that made this set. They owe me a backpack.

Overall:
This will probably last a few years. Will be moving up in quality eventually, but can't afford that right now. This will meet short term goals. This one was purchased based on low to mid-range price and mid-range quality. The color was a factor, so we thought about sending it back at first, until we looked at it for a long time. We will get new drum heads first. We already have stands, but will want to get better cymbals than what I have now.