Feature:
the footswitch is nice and easy to switch the channels, probably the most useful thing. the guitar tuner built in is cool too.

Quality:
made very well, solidly built. looks nice sounds nice

Value:
this amp is worth every penny, one of the best amps i have ever played!

Desirability:
looks pretty slick.

Sound:
the sound is pretty awesome, and the quality of sound great at any volume. one of the most unique sounding amps ive ever played. very nice for all types of rock

Ease of Use:
its pretty easy to get a great sound from this amp. i had to learn which channels each button on the footswitch used, which only took a minute.

Support:
havent had to deal with the company

Overall:
i think this amp should last a good 5 years before i would need a new one.

Feature:
It had a nice foot switch which was included but it didn't help the head work any better. And there is a cool built in tuner that is hard to read and always on. Had to but an additional tuner just to be practical and not have to unplug to tune at shows.

Quality:
It came to me in great condition bought the blemished one and I never could find the blemished looked good to me. The style is nice very modern look. Id never take this on the road cause id always end up borrowing other bands heads just to play. It seemed strong and well built but too hard to use to be practical. Maybe good for a studio where you have hours to tweek the knobs till some magic happens.

Value:
I don't think it was worth what I paid. And I don't think id buy other crate products unless they had really good reviews and I tried them out first.

Desirability:
I did want it it looks really beautiful and well designed from the picture. But in real life it is more just a big paper weight.

Sound:
Inconsistant I would set the level and start a song and all the sudden my band or myself couldn't hear my guitar. Then id switch to the gain or high gain channels and it was so quite that it felt like I was a mile away instead of in the same room as everybody else.

Ease of Use:
It is darn near impossible to get great sound out of the product. I play it through a marshal 1960A cab and tried both 4 and 8 ohmns and it was terrible. The instruction booklet was two pages of computer paper folded in half. Kinda only said what the features where like dsp. Which I hate I couldn't get the reverb, flanger or chorus effects to turn off. So I got this horrible digital effects that made my guitar sound choppy and new wavish and that saddens me. To even attempt to use the product it would be best to get a pedal and only use the clean channel 100% of the time.

Support:
Zzounds support is good. Crate support is good but they where unable to fix my sound issues or inability to turn off the dsp. So I set back as a defective head.

Overall:
Not satisified at all had to return it. It was so counter productive to me making even the simplest of audible tones that even with the use of a boss mt2 distortion pedal it just sounded weak and lifeless. Even though when id play through my two speaker two channel kustom amp id be alive and rockin. If stolen id have to find the theif and appologize for making him think he stole something valuable.

Feature:
It came with a footswitch, but no paperwork what so ever. I like the option of having three channels to choose from. The effects are useless. Maybe six months from now I might have found a use for them, but not right now.

Quality:
The quality of contruction seems very good.

Value:
it's worth what I paid, I will more than likley give it to a student at a later date.

Desirability:
I will only use it to back-up other amps. never on its own.

Sound:
It allmost sounds like a tube amp. I have owned vintage fender and marshall amps over the years. It will make a good beginer half-stack. I would never take it on the road. The onboard effects. turn on and off all on their own.

Ease of Use:
I was easy to get a ok, quality sound from it. But I use it to back up another half-stack. On its own it would be lacking.

Support:
I have had no contact with them as of yet.

Overall:
I purchased it on-line. So I expected more.