Feature:
Based on my experience with previous versions
Quality:
As with ease of use, the lack of a PDF manual to download and preview, plus terrible customer service, pull down the quality of the product itself. These are not unrelated.
Desirability:
Get Reaper or Cubase. Really.
Sound:
Based on my experience with previous versions
Ease of Use:
Had to rate the ease of use as terrible, not due to the program's interface, but two important criteria: 1) An absolute lack of a PDF online. Further, while the full Sonar version is available online, there is no way to download the Home version for tryout. And if you did, you won't have a PDF manual to work from anyway. 2) They have so far failed to send me the serial number in order to install this upgrade. 6 emails and 6 attempted calls have not gotten through.
Support:
I've been a user of Cakewalk products for over ten years. The support on my most recent purchase has been horrendous. All I asked for was the proper serial number for the product that I purchased directly from their site. They take nearly a week to answer emails, and their phone system is often offline during posted working hours. Incredible.
Overall:
I am so disappointed.
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