Feature:
The preset modes are nice, the Piezo is my personal preference. The Top and Body tone knobs are effective and can greatly change your sound, and the Reverb function is high quality and useful.

Quality:
Standard Boss Again: I'd imagine if I threw this pedal off of the roof it might break a knob off, but they pedal would still work. This pedal feels like a beast for its size.

Sound:
This pedal has excellent sound. I love instead of turning off the Distortion and getting a hollow sounding clean electric, now I just hit the stompbox and it sounds like I just picked up my acoustic that's sitting in the corner (Which is just too far to consider).

Ease of Use:
Standard Boss: Plug and play.

Support:
Never needed support.

Overall:
Overall I'd give this pedal a 9, only because you have to adjust it quite a bit if you plug into a new amp to get the perfect sound you want.