Feature:
It runs in four modes. It will tell you it runs in five, but two of those modes are the same mode, and depend on wether you have patched anything in or not. It meets my needs, which are meager, very well.

Quality:
The only gripe I have about the quality is that when you are rotating modules, you have to take the whole unit apart, and this can cause modules to fall out or make it difficult to put back together if they don't all fall into their own little hole. Other than that, it's solid.

Value:
Super cheap, and gets the job done. A slight learning curve aside, this will meet a project studio's needs for basic patching. I patch a few synths and effects here and there, but only deal with about 10 sources, so this is perfect for me, and it is balanced!

Desirability:
Patchbays are arguably the most boring thing to buy, next to cabling, which was incidentally more expensive in this case.

Sound:
The product does nothing to the sound. This is good for a patchbay, as you don't want any noise or interference. I gave it a five because it doesn't create any sound.

Support:
I haven't dealt with Behringer customer support.

Overall:
This product doesn't make a lot of claims, and it certainly gets the job done. I have noticed no introduction of noise, no loss of signal, and it works just as I imagined.

Feature:
It's actually okay, feature-wise. Just okay though. In order to change normalling, you have to do some destructive mods. If you want to rack mount it, you take the screws out that hold it together! So you have to duct tape the thing together! Once racked, it's okay.

Quality:
It's really horrible. Don't buy this. Get the PX2000 instead, or something else if you really want balanced connections.

Value:
Even at the low price, it's not a good buy.

Desirability:
I am replacing it with another PX2000, I have one of those and I'm pretty happy with it. I *might* use this for experimenting if I really need extra patch points, but it's not even worth as much as the cables plugged into it.

Sound:
Well, I cannot claim the thing is noisy, but it's a staggeringly poor design. I don't know where to begin. Cables will definitely work themselves loose. Compared to the PX2000, there is no comparison. The PX2000 is actually very good, and this PX1000 is a total piece of crap.

Overall:
I've already made the order for a replacement.

Feature:
The features are fine... that's not the issue. If you can't pass audio, what's the point?

Quality:
This product couldn't be cheaper in build quality. From the thin front panel all the way through the cheap Chinese-made modules.

Value:
If you include my time, this is a terrible value.

Desirability:
A patch bay is a patch bay.

Sound:
I bought two of these on line for use in a speaker development lab. My boss warned me about Behringer quality, but I ignored him thinking that there couldn't be anything difficult about patch bay hardware, and the price was right. I spent two weeks blowing tuner cleaner through these, and am still chasing grounding problems due to poor connections at the patch bay.

Support:
I can't say, as I haven't bothered to call. What can they possibly say?

Overall:
Stay clear of this junk, or don't. If you don't, you will be back cutting a pasting my review into your own.