Feature:
Had needed guitar cable and all other needed accessories.

Quality:
The most aggravating thing about this unit is the cheapy wire belt clip for the body pack. It quickly wears the holes in the case, pops off at the worst possible times, and doesn't clip well to guitar straps or other non-belt objects. Solution: use a button-style clip and holder for cell phones (from Radio Shack and others), makes it secure and flexible.

Value:
I'm very happy with mine, despite needing the belt clip modification.

Desirability:
Best of both worlds; the little door on the body pack hides the controls for those that don't want to know what they do, give easy access for setup when needed. Base unit is clean-looking and neat, with a nice LCD display that's easy to read but not too flashy. LEDs and bar graphs for radio signal level and audio level, clipping, etc. are easy to see from across a stage.

Sound:
Very clear sound, uncolored. No static or distortion. Cable and connector are solid and secure, no popping or intermittents.

Support:
No problems at this point.

Feature:
I love the battery level from the transmitter on the receiver and the use of cheaper AA batteries instead of 9V.

Quality:
I like the metal casing, the half rack space size and the availablity of other antennas and boosters.

Value:
I have purchased 2 complete systems and added the other transitters to make it more versitile. I have looked at other brands, but I keep coming back to the 3000 series.

Desirability:
I love the features. It's in a frequency range that others aren't crowding. I love how I can use up to 24 of these units at the same time.

Support:
The handheld transmitter has a good sounding dynamic head, but I wish there was more than just one head available, prefferably a condencer head.

Overall:
I believe these units will do good for me for several years. If I would buy something else in the next few years, the new units would probably supplement these units.