Feature:
Product came with a bass pedal. I've had to make small repairs to the pedal, overall it seems to be of decent quality. lots of different drum sounds to choose from, but I could use more cowbell. The kit comes with 7 pads (I think), but 12 available slots. I've added pads and now I'm up to 11 and it seems like a pretty complete kit.

Quality:
This is probably the weak spot of the product. Most of the plastic tightening wingnuts have broken. I think Alesis anticipated this as they sent metal replacements ones with the kit. I've now replaced all of plastic wingnuts with the included metal ones. I've had 4 pads go bad, but 3 of them occured during the warrantee period and were replaced in a timely manner. The fourth went bad after the warrantee period, so I opened it up and fixed the broken solder joint (a very easy fix).

Value:
For the price, I got a very good sounding drumkit that allows me to have band practice in my basement without having to blast the other instruments in order to "keep up" with the drum volume.

Desirability:
It's an electric drumkit, not a pretty or flashy acoustic set, so it's not much to look at, but it sounds good.

Sound:
For the price, the sound is quite realistic. The cymbals are not chokeable, but I wouldn't expect them to be at this price.

Ease of Use:
Pretty straight forward as long as the manual is in my hands.

Support:
I was very impressed with the customer service given for my broken pads. They replaced the broken pads no questions asked. They even shipped the new pad to me before they received my broken one (to minimize down time).

Overall:
I'll wear this product out. It does what I need it to do and it's been easy to maintain so far (18 months).

Feature:
When I bought my kit it came with Pintech pads & rack which is better because the pads are mesh not the hard rubber. The new Alesis kits have mesh pads. I don't like the cymbals..Hard rubber again.

Quality:
Well again I have the Pintech pads, however I'd rather have the new Alesis pads.The value knob/dial is weird. There all like this, they slip to another number. I like the sound.

Value:
I payed about $1000 for mine. So to get the same kit with better pads & rack for $600 or $700 would be a deal.

Sound:
sound wise the DM5 is pretty good. You have to tweek it though.

Ease of Use:
once you get the hang of it, its pretty easy.

Support:
haven't used it. My kit is 5 yrs old.

Overall:
For the money the "new Alesis kit" Is a real deal. I wish it had chokeable cymbals & rim shots off the snare like the Roland V kits but they cost $3000 to $5000. As for sound, I think the Alesis DM5 is as good or better than anything on the market.

Feature:
The foot petal doesn't work that well and the included bass drum pedal is cheap and not the easiest to work with. The overall frame needs constant tuning due to some parts breaking and others continually coming loose.

Quality:
Parts have broken already including a drum pad. In the 3 months of owning it so far. I'm not impressed.

Value:
Not worth it. If it were dependable the price is worth it, but it's not.

Sound:
Overall sound quality is decent for the prize. It is a touchy for responsiveness at times.

Ease of Use:
It's playable, but the overall frame maintenance detracts from this.

Support:
Despite saying there is a 1 year warranty, the company would not replace one broken drum pad without me paying to ship the whole unit. Service and friendliness on the whole was very much sub-par.

Overall:
I would like to get another set already, 3 months later but will live this one out a little longer. I can at least practice on it, minus one tom not responding.

Quality:
Overall quality for someone with experience it will last a very long time.

Value:
Yes worth it's weight in gold.

Desirability:
ARSOME only one draw back mesh heads I do perfer.

Sound:
the sound features a good quality with bass guitar licks I do a lot of recording and it"s hard to tell the difference between bass licks and bass drum licks by ear. ARSOME QUIALTY IN STUDIO.

Support:
I did get some replacement parts and I"am very pleased.

Overall:
Not calling names but I also play a set of mesh heads the performance an durabilty is what I want but I also want the quality and longlasting ability to surstain travel and your set offers top quality towards that, if I lost my set I would buy another one .

Feature:
Parts fall off, fail and disintegrate at a rate that I cannot replace them.

Quality:
I cannot rate this product any lower. It has fallen apart in a few months and become the bane of my existence. Cannot stress the poor quality of this unit any stronger.

Value:
Garbage. Don't waste your money

Desirability:
This product has caused so much anguish that it should be brought up on charges.

Sound:
Glitchy and unreliable. Triggers swap sounds and functions during gigs. Always a pain to get to work. Honestly, it is going into the trash. Wouldn't wish this on my worst enemy.

Ease of Use:
Again, glitchy and sporadic. THe sounds are fine, when they decide to work correctly.

Support:
Random emails from unhelpful people. The store snubbed me... Not only unhelpful but downright rude and insulting. The perfect storm of poor customer service.

Overall:
Bought this 5 months ago. Drum sounds are superior for this price range, however that is damped by poorly designed hardware. Example: Look at the component that holds the trigger. There is only one boss to ensure the pad stays in place when tightened. These strip off quickly, and soon the pads hang limp. Have had to modify entire kit with large washers and larger threaded fasteners to ensure pads do not flop during use. The kit was put together by the pros at the store. If I had done it, perhaps I would have realized the issues that would emerge. DM 5 module can be glitchy and unreliable. During a gig one output insert broke off during upload: They are plastic and very fragile. The rack is also poorly made. The arms will work their way out of the sockets with the most gentle of use. Support has been in the forms of email and and begging the store where purchased. Indications from the company that they will replace parts that break. The process has been so painful, between bugging the store and emailing many different people at Alesis that I have now given up, and will buy another kit, armed with my knowledge of what to look for in a substandard kit. Unfortunately those words do nothing to help in the middle of a gig or session. The problem is there is nothing they can do for this unit, save a complete pad and rack redesign and/or replacement which of course they are unwilling to do.

Feature:
it was fairly easy to assemble. It camewith all the cables, screws, and hardware. used it a couple of times to sequence rhythm tracks via the MIDI out to my laptop

Quality:
the rack leaves a lot to be desired. I had to do a lot of jury rigging with additional washers, nuts and bolts from the hardware store. three of the mounts broke during use. Had to drill holes for set screws to keep pads from sagging during use. no matter how tight the original mounts were they still would not hold. had to replace the kick beater because the original would not remain pointed toward the drum pad

Value:
this is the cheapest drumset on the market both in quality and usefullness i will never buy another alesis product

Desirability:
looks ok the students were impressed to start with and still used it until the sound module failed. I am looking for a replacement drum module on ebay will not pay the 350 for it

Sound:
sound is ok but not that realistic. can't mute cymbals

Ease of Use:
it is easy to use with lcd display and rotate knob to select drum kits. a little difficult trying to change the factory voices.

Support:
they wanted me to send back the whole set when one pad quit, same with the sound module which failed a month after the warranty ran out.

Overall:
i am looking to replace it as soon as i can get the money

Feature:
Needed Pedal and throne of course

Quality:
The pads and hardware seem to fly apart. We have had some parts replaced, however they can't keep up with the demise of this kit structurally. We have done many things to try to keep this unit intact. The inserts in the back of the DM5 unit are plastic. Have broken one during normal upload at a venue. Treat it like glass. The rack is poorly designed for any real gigging. Put it in the corner of your living room and play it gently.

Value:
Learn from my mistake, and spend more to get a good Roland kit. This was all we could afford at the time. We have had it for ten months, and have discovered it lacking.

Desirability:
This has no sex appeal. It was useful to teach us what to look for in an electronic drum kit, however. Don't buy this kit. It taught us that, and we can pass this on to you. The sheer genius of its design.... Well, they could use some of that inspiration in a redesign.

Sound:
Sounds are above average for this price range

Ease of Use:
Easy to set up, stereo into my PA, no worries

Support:
Begging the store where we bought the unit and many emails to Alesis have yielded either irritating interactions or nothing at all. They couldn't fix this kit fast enough, save an entire redesign of this system. The pads will strip their bosses and fall limp like leaves in fall. They shatter and scatter their parts about your feet as you use them. The arms fall off the rack, and the DM5 unit glitches at the worst possible times.

Overall:
Very dissatisfied. We didn't think it would be a real road worthy set for that price, but with care, we could keep it intact for a couple years until we could afford a real nice kit from Roland. This failed even our reduced expectations. Make your own choice, but hopefully we allow others to learn from our experiences.

Feature:
No aux input to play along but it does have many inputs for extra pads.

Quality:
The brain seems reliable and the pads seem just OK, but the rack feels cheesy.

Value:
The value compared to other ekits is OK, but judged on its own its not worth the price. As long as we keep paying too much for ekits, we can expect gouging. It should have metal clamps, another pad, an aux input, a WAY better foot pedal and less 150-200 in cost.

Desirability:
I wouldnt have one.

Sound:
Just better than the clak of a practice pad.

Ease of Use:
Its no more difficult than any other edrum brain I know of.

Support:
No experience.

Overall:
This is not an inspiring product.

Feature:
Needed Pedal and throne of course

Quality:
The pads and hardware seem to fly apart. We have had some parts replaced, however they can't keep up with the demise of this kit structurally. We have done many things to try to keep this unit intact. The inserts in the back of the DM5 unit are plastic. Have broken one during normal upload at a venue. Treat it like glass. The rack is poorly designed for any real gigging. Put it in the corner of your living room and play it gently.

Value:
Learn from my mistake, and spend more to get a good Roland kit. This was all we could afford at the time. We have had it for ten months, and have discovered it lacking.

Desirability:
This has no sex appeal. It was useful to teach us what to look for in an electronic drum kit, however. Don't buy this kit. It taught us that, and we can pass this on to you. The sheer genius of its design.... Well, they could use some of that inspiration in a redesign.

Sound:
Sounds are above average for this price range

Ease of Use:
Easy to set up, stereo into my PA, no worries

Support:
Begging the store where we bought the unit and many emails to Alesis have yielded either irritating interactions or nothing at all. They couldn't fix this kit fast enough, save an entire redesign of this system. The pads will strip their bosses and fall limp like leaves in fall. They shatter and scatter their parts about your feet as you use them. The arms fall off the rack, and the DM5 unit glitches at the worst possible times.

Overall:
Very dissatisfied. We didn't think it would be a real road worthy set for that price, but with care, we could keep it intact for a couple years until we could afford a real nice kit from Roland. This failed even our reduced expectations. Make your own choice, but hopefully we allow others to learn from our experiences.

Sound:
sound is not bad

Ease of Use:
has broke twice since in a 3 month period