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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has such great customer service and support and a fantastic payment plan for a working man's wallet!" - Customer on August 12, 2015
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Ibanez PF15L Dreadnought Left-Handed Acoustic Guitar
New from $179.99 SAVE 33%
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on orders $249.00+ details
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Enjoy the dreadnought design of the Ibanez PF15L guitar which combines rich tone, clear attack, and full low-end presence.... Learn more...
Boss DA-2 Adaptive Distortion Pedal
New from $129.95 SAVE 38%
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Powered by Multi-Dimensional Processing technology (MDP), the Boss DA-2 Adaptive Distortion delivers ideal distortion tones wherever you play on the guitar neck.... Learn more...
Mackie DL806 Digital iPad Controlled Mixer, with 30-pin Dock Connector
 
Like New $439.95
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Control all of your live-sound mixing by iPad with the Mackie DL806 8 Channel Digital Mixer with iPad Controller. The DL806 features 8 Onyx microphone preamps, 24-bi... Learn more...
Fender Tim Armstrong Deluxe Acoustic-Electric Guitar (with Case)
New from $499.99
or 4 payments
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A more traditional take on Armstrong's original '70s Fender acoustic, the Fender Tim Armstrong Deluxe Acoustic Electric Guitar features a solid mahogany top, bone nu... Learn more...
Korg pitchblack Portable Desktop Polyphonic Tuner
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The Korg pitchblack Portable is a guitar/bass polyphonic tuner that provides speedy and accurate tuning. The pitchblack Portable features a high-brightness LED displ... Learn more...
Roland UA-11 Duo-Capture MK2 USB Audio Interface
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Delivering flexible features in a compact, affordable package, the Roland DUO-CAPTURE mk2 USB Audio Interface is ideal for mobile audio production with your laptop o... Learn more...
Ibanez S7421 Electric Guitar, 7-String
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Featuring a beautiful black finish, the Ibanez S7421 is a meeting of Ibanez's 7-string expertise meeting that legendary marvel of form and function, the S Series.... Learn more...
Pigtronix Bass Envelope Phaser Pedal
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Pigtronix set out to design a no nonsense, straight ahead envelope phaser that could blow the doors off any other envelope pedal on the planet. Presenting the Pigtro... Learn more...
Marshall Custom Shop C5 Pinup Guitar Amplifier Head, 5 Watts
 
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Marshall Custom Shop is pleased to announce the launch of its first independent range; the C5 Custom Pin-Up. Cosmetically inspired by the pin-up models of the 1940's... Learn more...
Gibson ES-390 Figured Top Electric Guitar (with Case)
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The Gibson ES-390 Figured Top Electric Guitar features the full hollowbody design of the ES-330 with the Mid 60s block and '63 style horns that make an incredibly to... Learn more...
Ibanez GVB36 Gerald Veasley Electric Bass, 6-String
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The Ibanez GVB36 Gerald Veasley Signature Bass was designed with the close guidance of renowned Jazz bassist Gerald Veasley. This remarkable bass has professional fe... Learn more...
Monster Inspiration Headphones
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Like New $239.95 SAVE 31%
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Monster Sound delivers audio the way it was intended -- powerful and clear. Precision drivers, artfully engineered and balanced, reveal the full fidelity within ever... Learn more...
Pigtronix Bass FAT Drive Pedal
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The Pigtronix Bass FAT Drive Pedal is fine-tuned for low end muscle and grind that will slam your amp with all analog, tube emulated overdrive that ranges from soft ... Learn more...
Rode iXY Stereo Recording Microphone for iPhone and iPad
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The RODE iXY is the ultimate recording microphone for iPhone or iPad. With up to 24-bit/96k recording and on-board high-fidelity A/D conversion, your iXY recordings ... Learn more...
ZT Extortion Expressive Distortion Pedal
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The ZT Extortion pedal is a completely unique concept in effects pedal design. Switch between pristine, vintage-style analog overdrive and DSP-enhanced tonal extreme... Learn more...
Roland CD-2U SD/CD Recorder
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Leave the computer at home -- with the Roland CD-2u SD/CD Recorder, it's easier than ever to capture quality recordings and play and burn CDs anywhere! Record audio ... Learn more...
Moog Music Sub Phatty Analog Synthesizer Keyboard, 25-Key
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The Moog Sub Phatty has the soul and hands-on control of a vintage Moog synthesizer in an aggressive sound design machine. It has 25 keys, 31 knobs, and 13 switches ... Learn more...
Ibanez Artcore AS7312 Electric Guitar, 12-String
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Ibanez introduced Artcore in 2002 and has been the hollow-body guitar of choice for musicians for the last 10 years. The Artcore's combination of quality workmanship... Learn more...
Jackson Adrian Smith Signature SDX Electric Guitar (Rosewood Fingerboard)
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The Jackson Adrian Smith Signature SDX Electric Guitar brings 'Maiden' fans a much sought after signature with a powerful basswood body, bolt-on maple neck, compound... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 1ZQ-H2KV. Llame Gratis en Español: 800-460-7976
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Shop with those who respect your privacy — we do. Copyright © 1996-2015, zZounds Music, LLC. Terms of use apply.
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!