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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is simply the best. If somethings wrong they go out of there way to make it right. I think from my own experience you will enjoy doing business with zzounds." - Customer on April 14
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Ibanez ES2 Echo Shifter Analog Delay Pedal
Ibanez ES2 Echo Shifter Analog Delay Pedal
(4)
New from $149.99 SAVE 30%
Like New $134.95 SAVE 37%
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The Ibanez ES2 Echo Shifter Analog Delay Pedal provides all-analog sound with features that are normally only found on digital pedals. This incredible pedal features... Learn more...
Ibanez PF15ECE Dreadnought Acoustic-Electric Guitar
Ibanez PF15ECE Dreadnought Acoustic-Electric Guitar
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The Ibanez PF15ECE acoustic-electric guitar offers all of the advantages of acoustic dreadnought design. Combining rich tone, clear attack, and full low-end presence... Learn more...
Steinberg UR22 USB Audio Interface
Steinberg UR22 USB Audio Interface
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Like New $134.95
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Highlighting two industry-acclaimed D-PRE microphone preamps, class-leading 24-bit/192 kHz converters and a rock- solid metal housing, the Steinberg UR22 audio and M... Learn more...
Ibanez GA1 1/2-Size Classical Acoustic Guitar
Ibanez GA1 1/2-Size Classical Acoustic Guitar
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The Ibanez GA1 1/2-Size Classical Acoustic Guitar is the perfect nylon string guitar for children who want to learn or for anyone who wants a compact, quality classi... Learn more...
Ibanez RG7420 Electric Guitar, 7-String
Ibanez RG7420 Electric Guitar, 7-String
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Ibanez is the choice of 7-string guitarists because of the reputation of the RG series line. The modern Ibanez RG7420 is very expressive as you easily play your scre... Learn more...
Ibanez Artcore AS7312 Electric Guitar, 12-String
Ibanez Artcore AS7312 Electric Guitar, 12-String
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Ibanez introduced Artcore in 2002 and has been the hollow-body guitar of choice for musicians for the last 10 years. The Artcore's combination of quality workmanship... Learn more...
Boss TE-2 Tera Echo Pedal
Boss TE-2 Tera Echo Pedal
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Powered by Multi-Dimensional Processing technology (MDP), the Boss TE-2 Tera Echo produces a dynamic stereo ambient effect that goes far beyond traditional delay and... Learn more...
Mapex HF1000 Falcon Hi-Hat Stand
Mapex HF1000 Falcon Hi-Hat Stand
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The Mapex HF1000 Falcon is a 2-legged Hi-Hat stand with removable legs, collapsable footboard, retractable floor spikes and much more.... Learn more...
Ibanez RGD2127F Prestige Electric Guitar, 7-String with Case
Ibanez RGD2127F Prestige Electric Guitar, 7-String with Case
 
Like New $1,199.00
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Ibanez, a leader in the making of exceptional 7-string electric guitars, has designed the Ibanez RGD212FX for downtuned depths that guitarist appreciate. Featuring t... Learn more...
Fender '64 American Vintage 64 Jazz Electric Bass, Rosewood Fingerboard with Case
Fender '64 American Vintage 64 Jazz Electric Bass, Rosewood Fingerboard with Case
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The Jazz Bass acquired an even slimmer C-shaped maple neck in 1964; it was also the last year for clay-dot fingerboard markers.... Learn more...
Rode iXY Stereo Recording Microphone for iPhone and iPad
Rode iXY Stereo Recording Microphone for iPhone and iPad
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The RODE iXY is the ultimate recording microphone for iPhone or iPad. With up to 24-bit/96k recording and on-board high-fidelity A/D conversion, your iXY recordings ... Learn more...
Jackson Adrian Smith Signature SDX Electric Guitar (Rosewood Fingerboard)
Jackson Adrian Smith Signature SDX Electric Guitar (Rosewood Fingerboard)
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The Jackson Adrian Smith Signature SDX Electric Guitar brings 'Maiden' fans a much sought after signature with a powerful basswood body, bolt-on maple neck, compound... Learn more...
Jackson SLATXMGQ3-6 Soloist Electric Guitar
Jackson SLATXMGQ3-6 Soloist Electric Guitar
 
Like New $504.95
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The six-string Jackson SLATXMGQ3-6 Soloist Electric Guitar features an arched Soloist mahogany body with a 4A quilted maple top, a three-piece through-body maple nec... Learn more...
Ibanez GA2 3/4-Size Classical Acoustic Guitar
Ibanez GA2 3/4-Size Classical Acoustic Guitar
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The Ibanez GA2 3/4-Size Classical Acoustic Guitar provides incredible value to the beginning guitarist, child, or anyone who wants a portable nylon string guitar for... Learn more...
Monster Inspiration Headphones
Monster Inspiration Headphones
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Monster Sound delivers audio the way it was intended -- powerful and clear. Precision drivers, artfully engineered and balanced, reveal the full fidelity within ever... Learn more...
Zoom MS-100BT MultiStomp Guitar Pedal with Bluetooth
Zoom MS-100BT MultiStomp Guitar Pedal with Bluetooth
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The most advanced model to date in Zoom's revolutionary line of multi-stomp pedals, the MS-100BT MultiStomp Guitar Pedal with Bluetooth combines the power and flexib... Learn more...
Ibanez S7421 Electric Guitar, 7-String
Ibanez S7421 Electric Guitar, 7-String
 
Like New $404.95
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Featuring a beautiful black finish, the Ibanez S7421 is a meeting of Ibanez's 7-string expertise meeting that legendary marvel of form and function, the S Series.... Learn more...
ZT Extortion Expressive Distortion Pedal
ZT Extortion Expressive Distortion Pedal
 
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The ZT Extortion pedal is a completely unique concept in effects pedal design. Switch between pristine, vintage-style analog overdrive and DSP-enhanced tonal extreme... Learn more...
Ibanez S8 Electric Guitar, 8-String
Ibanez S8 Electric Guitar, 8-String
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Like New $489.95
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Cloaked in a blacker than black finish, the Ibanez S8 8-string leads the pack with form and function. Featuring pearl dot inlays which accent its rosewood fretboard,... Learn more...
Korg pitchblack Portable Desktop Polyphonic Tuner
Korg pitchblack Portable Desktop Polyphonic Tuner
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The Korg pitchblack Portable is a guitar/bass polyphonic tuner that provides speedy and accurate tuning. The pitchblack Portable features a high-brightness LED displ... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

Really heavy stuff might cost you a
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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!