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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is fantastic. I applied for the payment plan and got a very fast response. Shipping was as promised and the product showed up packed very well. I will definitely be a long-time Zzounds customer and support a great retailer." - Customer on May 18, 2015
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Ibanez RGD2127F Prestige Electric Guitar, 7-String with Case
New from $1,499.99 SAVE 25%
Like New $1,169.00 SAVE 41%
or 8 payments
of $187.50
details
In Stock
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Ibanez, a leader in the making of exceptional 7-string electric guitars, has designed the Ibanez RGD212FX for downtuned depths that guitarist appreciate. Featuring t... Learn more...
Ibanez GA35TCE Thinline Classical Acoustic-Electric Guitar
New from $299.99 SAVE 33%
or 4 payments
of $75.00
details
In Stock
Free Ground Shipping Free Ground Shipping
With a thinline classical design and unique cutaway body, the Ibanez GA35TCE Thinline Classical Acoustic-Electric Guitar offers easy playability as well as a high-en... Learn more...
Fender T-Bucket 100CE Acoustic-Electric Guitar
New from $249.99
or 4 payments
of $62.50
details
In Stock
Free Ground Shipping Free Ground Shipping
With its Three-color Sunburst spruce top, mahogany back and sides, the Fender T-Bucket pinstriped rosette and new 12th-fret "F" logo inlay, the new T-Bucket 100CE cu... Learn more...
Gibson ES-335 Studio Electric Guitar (with Gig Bag)
New from $1,199.00 SAVE 43%
Like New $1,034.00 SAVE 51%
or 12 payments
of $99.92
details
Only 2 Left!
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Gibson's ES-335 Studio offers a sleek feature set with a simple single Dirty Fingers pickup design for power players who only need one solid bridge pickup on their e... Learn more...
Ibanez RGIR20E Iron Label Electric Guitar
 
Like New $499.95
Only 2 Left!
Free Ground Shipping Free Ground Shipping
Working from the chassis of the Ibanez RG series, the Iron Label Ibanez RGIR20E Electric Guitar is modded and tweaked with metal in mind. The RGIR20E's basswood body... Learn more...
Ibanez AFJ91 Artcore Expressionist Hollowbody Electric Guitar
New from $599.99 SAVE 27%
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of $150.00
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The Ibanez Artcore AFJ91 Hollowbody Electric Guitar features a Spruce top with Flamed Maple back and sides, as well as a handsome clean white binding on body, headst... Learn more...
Korg KP3 Plus Kaoss Pad
New from $349.99 SAVE 28%
or 4 payments
of $87.50
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The Kaoss Pad series of effects units is famed for its intuitive touch-pad interface. The flagship model KP3 that appeared in 2006 continues to be highly acclaimed b... Learn more...
Gretsch G6137TCB Panther Electric Guitar (with Case)
New from $2,499.99 SAVE 29%
or 12 payments
of $208.34
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In celebration of its 130th anniversary, Gretsch introduces a Professional Collection model: the G6137TCB Panther. This guitar features a beautiful 1 3/4" deep, 16" ... Learn more...
Ibanez SIR27FD Iron Label Electric Guitar, 7-String
 
Like New $529.95
Only 2 Left!
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The Ibanez SIR27FD guitar which is part of the made-for-metal Iron Label line has the form and function of the renowned Ibanez S Series 7-string guitars. Cloaked in ... Learn more...
Steinberg UR22 USB Audio Interface
New from $149.99 SAVE 25%
Play as You Pay
on orders $249.00+ details
In Stock
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Highlighting two industry-acclaimed D-PRE microphone preamps, class-leading 24-bit/192 kHz converters and a rock- solid metal housing, the Steinberg UR22 audio and M... Learn more...
Ibanez S8 Electric Guitar, 8-String
 
Like New $559.95
Only 2 Left!
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Cloaked in a blacker than black finish, the Ibanez S8 8-string leads the pack with form and function. Featuring pearl dot inlays which accent its rosewood fretboard,... Learn more...
Ibanez AS153 Artstar Semi-Hollowbody Electric Guitar (with Case)
New from $999.99 SAVE 27%
or 8 payments
of $125.00
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In Stock
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With its flamed maple top, back, and sides, the Ibanez AS153 Artstar Semi Hollowbody Electric Guitar emanates great jazz, blues and rock tone and vibe. The bound Ebo... Learn more...
Ibanez RG7420 Electric Guitar, 7-String
New from $499.99 SAVE 27%
or 4 payments
of $125.00
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In Stock
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Ibanez is the choice of 7-string guitarists because of the reputation of the RG series line. The modern Ibanez RG7420 is very expressive as you easily play your scre... Learn more...
Fender T-Bucket 400CE Acoustic-Electric Guitar
New from $399.99
or 4 payments
of $100.00
details
In Stock
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The Fender T-Bucket 400CE dreadnought cutaway acoustic is even more supercharged now, with upgraded features including a remarkable holographic rosette inlay, 12th-f... Learn more...
Ibanez GA1 1/2-Size Classical Acoustic Guitar
New from $109.99 SAVE 33%
Play as You Pay
on orders $249.00+ details
In Stock
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The Ibanez GA1 1/2-Size Classical Acoustic Guitar is the perfect nylon string guitar for children who want to learn or for anyone who wants a compact, quality classi... Learn more...
Ibanez SR800 Electric Bass
New from $849.99 SAVE 24%
Like New $644.95 SAVE 43%
or 8 payments
of $106.25
details
In Stock
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With its smooth and fast neck, lightweight body, and perfectly matched electronics, the Ibanez SR800 Electric Bass Guitar embodies the beauty of natural wood contras... Learn more...
Ibanez ES2 Echo Shifter Analog Delay Pedal
New from $150.95 SAVE 29%
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on orders $249.00+ details
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The Ibanez ES2 Echo Shifter Analog Delay Pedal provides all-analog sound with features that are normally only found on digital pedals. This incredible pedal features... Learn more...
Ibanez RG450DX Electric Guitar
New from $399.99 SAVE 27%
or 4 payments
of $100.00
details
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Designed for both speed and strength, the Ibanez RG450DX is an excellent addition to the iconic RG line of guitars by Ibanez. Every inch of this classic screams spee... Learn more...
Fender '64 American Vintage 64 Jazz Electric Bass, Rosewood Fingerboard with Case
New from $1,999.99
or 12 payments
of $166.67
details
In Stock
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The Jazz Bass acquired an even slimmer C-shaped maple neck in 1964; it was also the last year for clay-dot fingerboard markers.... Learn more...
Jackson Adrian Smith Signature SDX Electric Guitar (Rosewood Fingerboard)
New from $499.99 SAVE 24%
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of $125.00
details
Only 1 Left!
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The Jackson Adrian Smith Signature SDX Electric Guitar brings 'Maiden' fans a much sought after signature with a powerful basswood body, bolt-on maple neck, compound... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20F-150L. Llame Gratis en Español: 800-460-7976
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!