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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is the best place to buy a guitar, they treat you right. I ordered my guitar on Tuesday and I'm already playing it." Customer on August 27, 2016
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Ibanez RGD2127F Prestige Electric Guitar, 7-String with Case
Ibanez RGD2127F Prestige Electric Guitar, 7-String with Case
 
Like New $1,179.00
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Ibanez, a leader in the making of exceptional 7-string electric guitars, has designed the Ibanez RGD212FX for downtuned depths that guitarist appreciate. Featuring t... Learn more...
Fender '74 American Vintage Jazz Electric Bass, Rosewood Fingerboard with Case
Fender '74 American Vintage Jazz Electric Bass, Rosewood Fingerboard with Case
 
Like New $1,714.00
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The Fender '74 American Vintage Jazz Bass with Rosewood Fingerboard captures that classic funky 70's style, tone and vibe with white binding, pearl block inlays and ... Learn more...
Ibanez BTB1405E Premium Electric Bass, 5-String with Gig Bag
Ibanez BTB1405E Premium Electric Bass, 5-String with Gig Bag
(1)
 
Like New $1,059.00
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With its mahogany body, select AAA grade figured maple top, and vintage natural flat finish, the Ibanez BTB1405EVNF is as visually striking as it is rewarding to pla... Learn more...
Ibanez PF15ECE Dreadnought Acoustic-Electric Guitar
Ibanez PF15ECE Dreadnought Acoustic-Electric Guitar
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The Ibanez PF15ECE acoustic-electric guitar offers all of the advantages of acoustic dreadnought design. Combining rich tone, clear attack, and full low-end presence... Learn more...
Korg Kaossilator Pro Plus Dynamic Phrase Synthesizer
Korg Kaossilator Pro Plus Dynamic Phrase Synthesizer
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The Korg KOPro Kaossilator Pro Plus Dynamic Phrase Synthesizer lets you perform and create multi-layered music in any style - with just the touch of a finger. The Ka... Learn more...
Ibanez S8 Electric Guitar, 8-String
Ibanez S8 Electric Guitar, 8-String
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Like New $489.95
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Cloaked in a blacker than black finish, the Ibanez S8 8-string leads the pack with form and function. Featuring pearl dot inlays which accent its rosewood fretboard,... Learn more...
Ibanez GA2 3/4-Size Classical Acoustic Guitar
Ibanez GA2 3/4-Size Classical Acoustic Guitar
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The Ibanez GA2 3/4-Size Classical Acoustic Guitar provides incredible value to the beginning guitarist, child, or anyone who wants a portable nylon string guitar for... Learn more...
Fender '64 American Vintage 64 Jazz Electric Bass, Rosewood Fingerboard with Case
Fender '64 American Vintage 64 Jazz Electric Bass, Rosewood Fingerboard with Case
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Like New $1,529.00
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The Jazz Bass acquired an even slimmer C-shaped maple neck in 1964; it was also the last year for clay-dot fingerboard markers.... Learn more...
Boss TE-2 Tera Echo Pedal
Boss TE-2 Tera Echo Pedal
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Powered by Multi-Dimensional Processing technology (MDP), the Boss TE-2 Tera Echo produces a dynamic stereo ambient effect that goes far beyond traditional delay and... Learn more...
Martin DCPA5 Acoustic-Electric Guitar
Martin DCPA5 Acoustic-Electric Guitar
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One of Martin's most affordable Performing Artist Models, the Martin DCPA5 Acoustic-Electric Guitar is great for gigging or practicing at home.... Learn more...
Pigtronix Philosopher Bass Compressor Pedal
Pigtronix Philosopher Bass Compressor Pedal
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The Pigtronix Philosopher Bass Compressor brings the heralded Philosopher's Tone compressor circuit to bassists in a small-size stompbox format. The sustain control ... Learn more...
Ibanez ES2 Echo Shifter Analog Delay Pedal
Ibanez ES2 Echo Shifter Analog Delay Pedal
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The Ibanez ES2 Echo Shifter Analog Delay Pedal provides all-analog sound with features that are normally only found on digital pedals. This incredible pedal features... Learn more...
Fender T-Bucket 100CE Acoustic-Electric Guitar
Fender T-Bucket 100CE Acoustic-Electric Guitar
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With its Three-color Sunburst spruce top, mahogany back and sides, the Fender T-Bucket pinstriped rosette and new 12th-fret "F" logo inlay, the new T-Bucket 100CE cu... Learn more...
Ibanez AS153 Artstar Semi-Hollowbody Electric Guitar (with Case)
Ibanez AS153 Artstar Semi-Hollowbody Electric Guitar (with Case)
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With its flamed maple top, back, and sides, the Ibanez AS153 Artstar Semi Hollowbody Electric Guitar emanates great jazz, blues and rock tone and vibe. The bound Ebo... Learn more...
Korg pitchblack Portable Desktop Polyphonic Tuner
Korg pitchblack Portable Desktop Polyphonic Tuner
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The Korg pitchblack Portable is a guitar/bass polyphonic tuner that provides speedy and accurate tuning. The pitchblack Portable features a high-brightness LED displ... Learn more...
Zoom MS-100BT MultiStomp Guitar Pedal with Bluetooth
Zoom MS-100BT MultiStomp Guitar Pedal with Bluetooth
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The most advanced model to date in Zoom's revolutionary line of multi-stomp pedals, the MS-100BT MultiStomp Guitar Pedal with Bluetooth combines the power and flexib... Learn more...
Mapex HF1000 Falcon Hi-Hat Stand
Mapex HF1000 Falcon Hi-Hat Stand
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The Mapex HF1000 Falcon is a 2-legged Hi-Hat stand with removable legs, collapsable footboard, retractable floor spikes and much more.... Learn more...
Ibanez Artcore AS7312 Electric Guitar, 12-String
Ibanez Artcore AS7312 Electric Guitar, 12-String
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Ibanez introduced Artcore in 2002 and has been the hollow-body guitar of choice for musicians for the last 10 years. The Artcore's combination of quality workmanship... Learn more...
Jackson Adrian Smith Signature SDX Electric Guitar (Rosewood Fingerboard)
Jackson Adrian Smith Signature SDX Electric Guitar (Rosewood Fingerboard)
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The Jackson Adrian Smith Signature SDX Electric Guitar brings 'Maiden' fans a much sought after signature with a powerful basswood body, bolt-on maple neck, compound... Learn more...
Monster Inspiration Headphones
Monster Inspiration Headphones
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Monster Sound delivers audio the way it was intended -- powerful and clear. Precision drivers, artfully engineered and balanced, reveal the full fidelity within ever... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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It's just as if you paid the whole amount up front!
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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!