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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "My experience with zZounds was pleasant and extremely convenient. The website is laid out well in a clutter-free, streamlined manner with an abundance of large, detailed photos of the products to help make the decision making process easier. The fact that payment plans are available was a major factor in choosing to do business with this company. Another huge selling point was that a warehouse is located near the west coast, so even shipping was a breeze as I didn't have to wait but a couple of days to receive the guitar." - customer on December 26
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Ibanez AEG10NII Grand Concert Classical Acoustic-Electric Guitar
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of $75.00
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The Ibanez AEG10NII Classical Acoustic Electric Guitar offers one of the best values you'll find, providing professional features at an incredible price. With a slim... Learn more...
Martin D17M Acoustic Guitar (with Case)
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of $137.42
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The Martin D17M is part of the all-solid-wood 17 Series, which resurrects the look of Martin's early Style 17 guitars. All 17 Series guitars feature a shaded gloss S... Learn more...
Roland RD-64 Portable Digital Piano
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Like New $794.95 SAVE 31%
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of $112.38
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Previously, the only avenue to an authentic piano sound and touch was a large, heavy, and hard-to-carry keyboard. Now, with the Roland RD-64 Digital Piano, stage and... Learn more...
Ampeg Portaflex PF800 Bass Amplifier Head, 800 Watts
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The Ampeg PF-800 delivers the superior performance of Ampeg's Portaflex Series bass heads in an ultra-compact 800-watt design perfect for power-hungry bassists that ... Learn more...
Peavey Vypyr VIP-1 Guitar Combo Amplifier
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Once again Peavey Electronics revolutionizes the modeling amp industry. Introducing the world's first Variable Instrument Performance amplifier, the VYPYR VIP-1. The... Learn more...
Roland CD-2U SD/CD Recorder
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Leave the computer at home -- with the Roland CD-2u SD/CD Recorder, it's easier than ever to capture quality recordings and play and burn CDs anywhere! Record audio ... Learn more...
Ibanez JS24P Joe Satriani Premium Electric Guitar (with Case)
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A jaw-dropping Satriani Signature Model for the ages, the Ibanez JS24P Joe Satriani Premium Electric Guitar is packed with incredible features including an American ... Learn more...
Peavey Vypyr VIP-2 Guitar Combo Amplifier
New from $199.95 SAVE 33%
Like New $164.95 SAVE 45%
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Once again Peavey Electronics revolutionizes the modeling amp industry. Introducing the world's first Variable Instrument Performance amplifier, the VYPYR VIP-2. The... Learn more...
Ibanez SR800 Electric Bass
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With its smooth and fast neck, lightweight body, and perfectly matched electronics, the Ibanez SR800 Electric Bass Guitar embodies the beauty of natural wood contras... Learn more...
Gibson ES-390 Figured Top Electric Guitar (with Case)
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The Gibson ES-390 Figured Top Electric Guitar features the full hollowbody design of the ES-330 with the Mid 60s block and '63 style horns that make an incredibly to... Learn more...
Fender '64 American Vintage 64 Jazz Electric Bass, Rosewood Fingerboard with Case
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The Jazz Bass acquired an even slimmer C-shaped maple neck in 1964; it was also the last year for clay-dot fingerboard markers.... Learn more...
Fender T-Bucket 400CE Acoustic-Electric Guitar
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The Fender T-Bucket 400CE dreadnought cutaway acoustic is even more supercharged now, with upgraded features including a remarkable holographic rosette inlay, 12th-f... Learn more...
Ibanez RG7421 Electric Guitar, 7-String
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The Ibanez RG7421 is purposely built for high-speed, low-drag shredding -- in all its 7-string glory! The three-piece maple Wizard II-7 fast neck and well-balanced b... Learn more...
Ibanez RG450DXB Electric Guitar
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Looking for a metal machine? The Ibanez RG450DXB guitar screams speed and outright tone. The rich white finish with white pickguard makes for a classic visual statem... Learn more...
Korg SP-280 Digital Piano with Stand, 88-Key
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Piano players of all levels appreciate playing an instrument that faithfully reproduces the sound and feel of Concert grand piano. Korg's SP-280 offers that experien... Learn more...
Fender Passport Mini Personal Sound System with Effects
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The Fender Passport Mini offers convenient amplification for any instrument or microphone. It's perfect for performances by street musicians and students, as well as... Learn more...
Apogee Quartet USB Audio Interface
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The Apogee Quartet is a professional USB audio interface designed to deliver the ultimate desktop recording experience to the Mac-based studio. Featuring 4 inputs an... Learn more...
Ibanez PF15ECE Dreadnought Acoustic-Electric Guitar
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The Ibanez PF15ECE acoustic-electric guitar offers all of the advantages of acoustic dreadnought design. Combining rich tone, clear attack, and full low-end presence... Learn more...
Ibanez Artcore AS7312 Electric Guitar, 12-String
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Ibanez introduced Artcore in 2002 and has been the hollow-body guitar of choice for musicians for the last 10 years. The Artcore's combination of quality workmanship... Learn more...
Fender T-Bucket 100CE Acoustic-Electric Guitar
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of $62.50
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With its Three-color Sunburst spruce top, mahogany back and sides, the Fender T-Bucket pinstriped rosette and new 12th-fret "F" logo inlay, the new T-Bucket 100CE cu... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20K-YL9W. Llame Gratis en Español: 800-460-7976
Lunes-Viernes de 9AM a 5PM EST
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!