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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Everything I have purchased from zZounds has been received in factory sealed boxes, packed inside a second larger box, and shipped by Fed Ex, who doesn't bang up your goods. " Customer on November 13, 2016
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Roland UA-1610 Studio-Capture USB 2.0 Audio Interface
Roland UA-1610 Studio-Capture USB 2.0 Audio Interface
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With the STUDIO-CAPTURE, Roland once again raises the performance standard for computer-based audio production. This addition to the acclaimed CAPTURE family boasts ... Learn more...
Ibanez RG450M Electric Guitar, with Maple Fingerboard
Ibanez RG450M Electric Guitar, with Maple Fingerboard
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Every inch of the RG450M guitar screams speed, fury and expression. If Ibanez holds the most iconic name in metal, then the RG is certainly the guitar that built thi... Learn more...
Ibanez AEG10II Grand Concert Acoustic-Electric Guitar
Ibanez AEG10II Grand Concert Acoustic-Electric Guitar
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Rich acoustic tone with the comfort and playability of an electric. The Ibanez AEG10II Acoustic Electric Guitar is a professional guitar with a slim, single-cutaway ... Learn more...
Ibanez GA1 1/2-Size Classical Acoustic Guitar
Ibanez GA1 1/2-Size Classical Acoustic Guitar
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The Ibanez GA1 1/2-Size Classical Acoustic Guitar is the perfect nylon string guitar for children who want to learn or for anyone who wants a compact, quality classi... Learn more...
Fender T-Bucket 400CE Acoustic-Electric Guitar
Fender T-Bucket 400CE Acoustic-Electric Guitar
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The Fender T-Bucket 400CE dreadnought cutaway acoustic is even more supercharged now, with upgraded features including a remarkable holographic rosette inlay, 12th-f... Learn more...
Martin BCPA4 Performing Artist Acoustic-Electric Bass (with Case)
Martin BCPA4 Performing Artist Acoustic-Electric Bass (with Case)
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The Martin BCPA4 Performing Artist Acoustic-Electric Bass has a deep and powerful voice, versatility (play it acoustically or plugged in), a fast, comfortable PA nec... Learn more...
Ibanez JS24P Joe Satriani Premium Electric Guitar (with Case)
Ibanez JS24P Joe Satriani Premium Electric Guitar (with Case)
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A jaw-dropping Satriani Signature Model for the ages, the Ibanez JS24P Joe Satriani Premium Electric Guitar is packed with incredible features including an American ... Learn more...
Fender American Vintage '58 Precision Electric Bass, Maple Fingerboard with Case
Fender American Vintage '58 Precision Electric Bass, Maple Fingerboard with Case
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The Fender American Vintage '58 Precision Bass is a reissue of arguably Fender's most iconic bass and one of the most revered and highly sought after instruments eve... Learn more...
Roland RD-64 Portable Digital Piano
Roland RD-64 Portable Digital Piano
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Previously, the only avenue to an authentic piano sound and touch was a large, heavy, and hard-to-carry keyboard. Now, with the Roland RD-64 Digital Piano, stage and... Learn more...
Fender Passport Mini Personal Sound System with Effects
Fender Passport Mini Personal Sound System with Effects
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The Fender Passport Mini offers convenient amplification for any instrument or microphone. It's perfect for performances by street musicians and students, as well as... Learn more...
Ibanez PF15ECE Dreadnought Acoustic-Electric Guitar
Ibanez PF15ECE Dreadnought Acoustic-Electric Guitar
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The Ibanez PF15ECE acoustic-electric guitar offers all of the advantages of acoustic dreadnought design. Combining rich tone, clear attack, and full low-end presence... Learn more...
Ibanez BTB1406E Premium Electric Bass, 6-String with Gig Bag
Ibanez BTB1406E Premium Electric Bass, 6-String with Gig Bag
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With its mahogany body, select AAA grade figured maple top, and vintage natural flat finish, the BTB1406EVNF is as visually striking as it is rewarding to play. The ... Learn more...
Fender T-Bucket 100CE Acoustic-Electric Guitar
Fender T-Bucket 100CE Acoustic-Electric Guitar
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With its Three-color Sunburst spruce top, mahogany back and sides, the Fender T-Bucket pinstriped rosette and new 12th-fret "F" logo inlay, the new T-Bucket 100CE cu... Learn more...
Ibanez SR805 Electric Bass, 5-String
Ibanez SR805 Electric Bass, 5-String
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For 25 years the Ibanez SR has given electric bass players a modern alternative. With its smooth, fast neck, lightweight body, and perfectly matched electronics. The... Learn more...
Roland BT-1 Bar Trigger Pad
Roland BT-1 Bar Trigger Pad
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The compact and affordable Roland BT-1 Bar Trigger Pad makes it easy to add electronic triggering to any drum kit. With a curved shape that mounts on the side of a V... Learn more...
Mapex HF1000 Falcon Hi-Hat Stand
Mapex HF1000 Falcon Hi-Hat Stand
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The Mapex HF1000 Falcon is a 2-legged Hi-Hat stand with removable legs, collapsable footboard, retractable floor spikes and much more.... Learn more...
Roland VT-12 Vocal Trainer
Roland VT-12 Vocal Trainer
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From music school to home, from recording studio to backstage dressing room, the pocket-sized Roland VT-12 is your ultimate traveling vocal coach. With a variety of ... Learn more...
Korg Kaossilator Pro Plus Dynamic Phrase Synthesizer
Korg Kaossilator Pro Plus Dynamic Phrase Synthesizer
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The Korg KOPro Kaossilator Pro Plus Dynamic Phrase Synthesizer lets you perform and create multi-layered music in any style - with just the touch of a finger. The Ka... Learn more...
Fender '74 American Vintage Jazz Electric Bass, Rosewood Fingerboard with Case
Fender '74 American Vintage Jazz Electric Bass, Rosewood Fingerboard with Case
 
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The Fender '74 American Vintage Jazz Bass with Rosewood Fingerboard captures that classic funky 70's style, tone and vibe with white binding, pearl block inlays and ... Learn more...
Fender Select Stratocaster HSS Electric Guitar, Rosewood Fingerboard with Case
Fender Select Stratocaster HSS Electric Guitar, Rosewood Fingerboard with Case
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The 2013 edition of the Fender Select Stratocaster HSS ups the ante on its 2012 predecessor with several striking features. First among these is the "channel-bound" ... Learn more...
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

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Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!