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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos zZounds is always my first choice for online music retailers. The service is unbeatable, the Play As You Pay plan keeps me on stage, and the prices are AT LEAST equal to "those other guys". - Customer on May 16
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Peavey Vypyr VIP-2 Guitar Combo Amplifier
Peavey Vypyr VIP-2 Guitar Combo Amplifier
New from $199.95 SAVE 33%
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Once again Peavey Electronics revolutionizes the modeling amp industry. Introducing the world's first Variable Instrument Performance amplifier, the VYPYR VIP-2. The... Learn more...
Korg Kaossilator Pro Plus Dynamic Phrase Synthesizer
Korg Kaossilator Pro Plus Dynamic Phrase Synthesizer
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The Korg KOPro Kaossilator Pro Plus Dynamic Phrase Synthesizer lets you perform and create multi-layered music in any style - with just the touch of a finger. The Ka... Learn more...
Ibanez BTB1406E Premium Electric Bass, 6-String with Gig Bag
Ibanez BTB1406E Premium Electric Bass, 6-String with Gig Bag
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Like New $989.95
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With its mahogany body, select AAA grade figured maple top, and vintage natural flat finish, the BTB1406EVNF is as visually striking as it is rewarding to play. The ... Learn more...
Ibanez GA35TCE Thinline Classical Acoustic-Electric Guitar
Ibanez GA35TCE Thinline Classical Acoustic-Electric Guitar
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With a thinline classical design and unique cutaway body, the Ibanez GA35TCE Thinline Classical Acoustic-Electric Guitar offers easy playability as well as a high-en... Learn more...
Roland RD-64 Portable Digital Piano
Roland RD-64 Portable Digital Piano
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Previously, the only avenue to an authentic piano sound and touch was a large, heavy, and hard-to-carry keyboard. Now, with the Roland RD-64 Digital Piano, stage and... Learn more...
Ibanez AEG10II Grand Concert Acoustic-Electric Guitar
Ibanez AEG10II Grand Concert Acoustic-Electric Guitar
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Rich acoustic tone with the comfort and playability of an electric. The Ibanez AEG10II Acoustic Electric Guitar is a professional guitar with a slim, single-cutaway ... Learn more...
Korg KP3 Plus Kaoss Pad
Korg KP3 Plus Kaoss Pad
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The Kaoss Pad series of effects units is famed for its intuitive touch-pad interface. The flagship model KP3 that appeared in 2006 continues to be highly acclaimed b... Learn more...
Roland VT-12 Vocal Trainer
Roland VT-12 Vocal Trainer
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From music school to home, from recording studio to backstage dressing room, the pocket-sized Roland VT-12 is your ultimate traveling vocal coach. With a variety of ... Learn more...
Peavey Vypyr VIP-1 Guitar Combo Amplifier
Peavey Vypyr VIP-1 Guitar Combo Amplifier
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New from $129.95 SAVE 35%
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Once again Peavey Electronics revolutionizes the modeling amp industry. Introducing the world's first Variable Instrument Performance amplifier, the VYPYR VIP-1. The... Learn more...
Ibanez RG450DXB Left-Handed Electric Guitar
Ibanez RG450DXB Left-Handed Electric Guitar
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A responsive as well as a reliable guitar, the RG450DXB left handed screams metal. The Ibanez RG line has a great reputation for fast playability and an expressive t... Learn more...
Ibanez RG7421 Electric Guitar, 7-String
Ibanez RG7421 Electric Guitar, 7-String
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The Ibanez RG7421 is purposely built for high-speed, low-drag shredding -- in all its 7-string glory! The three-piece maple Wizard II-7 fast neck and well-balanced b... Learn more...
Fender Acoustasonic 15 Acoustic Guitar Combo Amplifier (15 Watts)
Fender Acoustasonic 15 Acoustic Guitar Combo Amplifier (15 Watts)
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Like New $89.95
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The Fender Acoustasonic 15 amplifier offers exemplary portable amplification for acoustic-electric guitar and a vocal microphone, with enough simplicity and flexibil... Learn more...
Martin D17M Acoustic Guitar (with Case)
Martin D17M Acoustic Guitar (with Case)
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The Martin D17M is part of the all-solid-wood 17 Series, which resurrects the look of Martin's early Style 17 guitars. All 17 Series guitars feature a shaded gloss S... Learn more...
Roland BT-1 Bar Trigger Pad
Roland BT-1 Bar Trigger Pad
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The compact and affordable Roland BT-1 Bar Trigger Pad makes it easy to add electronic triggering to any drum kit. With a curved shape that mounts on the side of a V... Learn more...
Boss TE-2 Tera Echo Pedal
Boss TE-2 Tera Echo Pedal
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Powered by Multi-Dimensional Processing technology (MDP), the Boss TE-2 Tera Echo produces a dynamic stereo ambient effect that goes far beyond traditional delay and... Learn more...
Ibanez RG7420 Electric Guitar, 7-String
Ibanez RG7420 Electric Guitar, 7-String
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Ibanez is the choice of 7-string guitarists because of the reputation of the RG series line. The modern Ibanez RG7420 is very expressive as you easily play your scre... Learn more...
Ibanez SR805 Electric Bass, 5-String
Ibanez SR805 Electric Bass, 5-String
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For 25 years the Ibanez SR has given electric bass players a modern alternative. With its smooth, fast neck, lightweight body, and perfectly matched electronics. The... Learn more...
Mapex HF1000 Falcon Hi-Hat Stand
Mapex HF1000 Falcon Hi-Hat Stand
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The Mapex HF1000 Falcon is a 2-legged Hi-Hat stand with removable legs, collapsable footboard, retractable floor spikes and much more.... Learn more...
Martin DCPA5 Acoustic-Electric Guitar
Martin DCPA5 Acoustic-Electric Guitar
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One of Martin's most affordable Performing Artist Models, the Martin DCPA5 Acoustic-Electric Guitar is great for gigging or practicing at home.... Learn more...
Ibanez RGIR28FE Iron Label Electric Guitar, 8-String
Ibanez RGIR28FE Iron Label Electric Guitar, 8-String
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The Ibanez RGIR28FE Iron Label Electric Guitar is designed for heavy metal guitarists who desire eight string beef. With a basic design of the RG series, Ibanez appl... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

Really heavy stuff might cost you a
little more

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!