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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Great selection of usable gear, fast service, great prices and best of all, the Play As You Pay plan! It's such a great help to those who cannot afford to drop a big chunk of cash to have good gear that works each night. Having great gear to play inspires you to want to play. zZounds is just an awesome help to a lot of hard working players." - Customer on May 21, 2015
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Pioneer DDJ-SZ DJ Controller for Serato
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A powerful piece of Pioneer DJ gear, the Pioneer DDJ-SZ takes a lead from technology and know-how cultivated through development of professional DJ equipment.... Learn more...
JBL EON615 Powered 2-Way Speaker with Bluetooth
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More than just another great JBL sound system, the new JBL EON600 is a true step forward in technology developed specifically to deliver the best sound possible rega... Learn more...
Mackie Thump15 Powered Loudspeaker
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Only the Mackie Thump15 1000W 15" Powered Loudspeaker delivers the class-leading, chest-thumping low end you deserve. With 1000W of power, the Thump15 provides the h... Learn more...
Electro-Voice ETX35P 3-Way Powered Loudspeaker
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Incredible full-range audio is what the Electro-Voice ETX-35P is all about! Electro-Voice designed the ETX series with the goal to provide sound professionals with t... Learn more...
Roland FA-06 Music Workstation Keyboard, 61-Key
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Ready to support any type of music you play, the FA-06 is packed with a massive sound collection inherited from the flagship INTEGRA-7, a ton of studio-quality effec... Learn more...
Universal Audio Apollo Twin Duo Audio Interface
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The Universal Audio Apollo Twin Audio Interface reinvents desktop recording by delivering legendary analog studio sound, feel, and flow to music creators everywhere.... Learn more...
Roland FA-08 Music Workstation Keyboard, 88-Key
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Ready to support any type of music you play, the FA-08 features an 88-note weighted-action keyboard and comes packed with a massive sound collection inherited from t... Learn more...
JBL EON610 Powered Speaker
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More than just another sound system, the EON610 is a true step forward in technology developed specifically to deliver the best sound possible regardless of its appl... Learn more...
Roland RD-800 Digital Stage Piano
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For over 25 years, Roland's highly respected RD-series stage pianos have been the instruments of choice for the world's leading performing artists. Rocketing the RD ... Learn more...
Roland TR-8 AIRA Rhythm Performer Drum Machine
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The Roland TR-8 is a performance rhythm machine that melds the legendary sound and vibe of the TR-808 and TR-909 with features and functions for the modern age.... Learn more...
Electro-Voice ETX-15P 2-Way Powered Loudspeaker
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With state-of-the-art components and innovative features, the Electro-Voice ETX-15P powered PA speaker by Electro Voice is ideal for almost any touring or installed ... Learn more...
JBL EON612 Powered Speaker
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More than just another sound system, the EON612 is a true step forward in technology developed specifically to deliver the best sound possible regardless of its appl... Learn more...
Mapex AR628SFB Armory Studioease Fast Drum Shell Kit, 6-Piece
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The Armory Series is a great realization of the Mapex hybrid shell concept. A fusion of birch and maple delivers the ultimate tonal expression, and the SONIClear bea... Learn more...
Universal Audio Apollo Twin Solo Audio Interface
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The Universal Audio Apollo Twin Solo Audio Interface reinvents desktop recording by delivering legendary analog studio sound, feel, and flow to music creators everyw... Learn more...
Line 6 AMPLIFi 150 Hybrid Guitar Combo Amplifier
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Line 6's AMPLIFi 150 is unlike any amplifier you've ever played. A revolutionary multi-speaker configuration delivers sonic details that other amps simply can't prod... Learn more...
Fender Troy Van Leeuwen Jazzmaster Electric Guitar (with Case)
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The Fender Troy Van Leeuwen Jazzmaster is as distinctive as the sounds he wrings from it. Its gloss Oxblood finish with a four-ply red tortoiseshell pickguard is dar... Learn more...
Roland System-1 AIRA Variable Synthesizer Keyboard
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Meet the SYSTEM-1, a synthesizer probably unlike any you've encountered before. Like its predecessors, the SYSTEM-1 breaks ground with remarkable flexibility and acc... Learn more...
Ibanez RG655 Prestige Electric Guitar
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A prominent feature of the Ibanez RG655 is the exclusive Super Wizard High-Performance neck -- constructed of five, glued, solid pieces of Maple/Walnut for absolute ... Learn more...
Fender EXPO System PA
 
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The Fender EXPO System is a powered speaker array with an integrated subwoofer that delivers audiophile clarity and sonic detail in a portable, small-footprint desig... Learn more...
Yamaha PSR-E443 Portable Keyboard, 61-Key
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The Yamaha PSR-E443 is an ideal first keyboard in many ways, but also a robust alternative for more experienced players who are seeking advanced features as they per... Learn more...
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!