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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has great customer support. The "Play as you Pay" feature is brilliant. They truly understand that the equipment is needed to get more shows and stay ahead of your competition. Prices are usually the lowest I'm able to find anywhere online." Customer on July 12, 2016
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Samson XPD1 USB Digital Wireless Handheld Microphone System
Samson XPD1 USB Digital Wireless Handheld Microphone System
 
Like New $69.95
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Samson's Stage XPD1 USB Digital Wireless System brings the convenience of wireless to your computer recordings and beyond. With a wireless receiver built into a USB ... Learn more...
Samson CT20 Clip-On Guitar Tuner
Samson CT20 Clip-On Guitar Tuner
(2)
New from $24.99 SAVE 37%
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on orders $59.00+ details
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Samson's CT20 Clip-On Tuner combines precision tuning capabilities with a hands-free design that makes accurately tuning guitars, basses, stringed, woodwind or brass... Learn more...
Samson S-Mix Stereo Mini Mixer
Samson S-Mix Stereo Mini Mixer
New from $49.99 SAVE 37%
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on orders $59.00+ details
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The Samson S-Mix is a 5-channel compact mixer packed with high-end mixer features. The S-Mix features a balanced microphone input on an XLR connector and includes ph... Learn more...
Samson Rechargeable Battery for EX20 and EX30
Samson Rechargeable Battery for EX20 and EX30
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New from $50.95 SAVE 60%
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on orders $59.00+ details
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You can power the EX20 and EX30 with the RB2030 rechargeable battery kit for high-quality sound anywhere outdoors - from the street to the beach, parks, and more.... Learn more...
Samson Concert 99 Wireless Earset Microphone System
Samson Concert 99 Wireless Earset Microphone System
New from $299.99 SAVE 25%
Like New $269.95 SAVE 32%
or 6 payments
of $50.00
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Samson's Concert 99 Earset System combines 80 channels of high-definition audio and extreme reliability into a rugged all-metal, rack-mountable chassis with a stage-... Learn more...
Samson SMS1000 Mixer Bracket
Samson SMS1000 Mixer Bracket
New from $33.95 SAVE 60%
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The SMS1000 Mixer Bracket is the ideal accessory for Samson's Expedition XP1000 and XP510i Portable PAs, and is custom-designed to fit either system's mixer. The SMS... Learn more...
Samson Resolv RXA6 2-Way Active Studio Reference Monitor
Samson Resolv RXA6 2-Way Active Studio Reference Monitor
 
Like New $139.95
Only 1 Left!
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Samson's Resolv RXA6 2-Way Active Studio Reference Monitor delivers the sonic elements that are essential to any studio setup. Uniting advances in speaker technology... Learn more...
Samson MCD2 Pro Stereo Passive PC Direct Box
Samson MCD2 Pro Stereo Passive PC Direct Box
New from $119.99 SAVE 29%
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Samson's MCD2 Pro Stereo Passive PC Direct Box is the ideal solution for connecting unbalanced line level signals from laptops, CD/MP3 players, and DJ mixers to prof... Learn more...
Samson Z35 Closed-Back Studio Headphones
Samson Z35 Closed-Back Studio Headphones
New from $99.99 SAVE 31%
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Samson's Z35s are closed-back, over-ear studio headphones that share a clarity and presence found throughout the Z Series. Their natural, flat response stems from Sa... Learn more...
Samson C01U Pro USB Studio Condenser Microphone
Samson C01U Pro USB Studio Condenser Microphone
New from $89.99 SAVE 30%
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Bringing the world's first professional USB studio condenser microphone to a higher level, Samson introduces the C01U Pro. This high quality USB condenser mic is the... Learn more...
Samson SM10 Line Mixer
Samson SM10 Line Mixer
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New from $199.99 SAVE 27%
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Ideal for stage, studio and an infinite variety of installation applications, Samson's SM10 Line Mixer is a versatile and reliable addition to your audio setup. This... Learn more...
Samson M1 Dynamic Handheld Microphone
Samson M1 Dynamic Handheld Microphone
New from $19.99 SAVE 33%
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on orders $59.00+ details
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The Samson M1 Handheld dynamic mic features a high output, neodymium mic capsule and 1/8" to 1/4" cable adapters for easy connection to multimedia, karaoke and porta... Learn more...
Samson MD2 Pro Stereo Passive Direct Box
Samson MD2 Pro Stereo Passive Direct Box
New from $99.99 SAVE 35%
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Samson's MD2 Pro Stereo Passive Direct Box combines two premium direct boxes in a single case. Rugged, roadworthy construction and two shielded transformers provide ... Learn more...
World Tour Gig Bag for Samson TXM16
World Tour Gig Bag for Samson TXM16
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New from $38.95 SAVE 51%
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World Tour Deluxe 20mm Series Equipment Gig Bags are top-of-the-line, professional quality bags designed and built for the rigors of the road. The bags feature 20mm ... Learn more...
Samson MD1 Passive Mono Direct Box
Samson MD1 Passive Mono Direct Box
New from $39.99 SAVE 38%
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Preorder Today
Free Ground Shipping Free Ground Shipping
Samson's MD1 Mono Passive Direct Box combines premium sound circuitry with durable, roadworthy construction, providing high-quality signal connection solutions for a... Learn more...
Samson Go Mic Connect USB Microphone
Samson Go Mic Connect USB Microphone
New from $79.99 SAVE 33%
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Samson's ultra-compact Go Mic Connect improves your digital communications and computer recordings through groundbreaking Focused Pattern Technology.... Learn more...
Samson Z55 Closed-Back Reference Headphones
Samson Z55 Closed-Back Reference Headphones
New from $199.99 SAVE 31%
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Samson's flagship Z55 Professional Reference Headphones meet the highest standards of critical studio reference head-on. The Z55s offer exceptional detail and clarit... Learn more...
Samson Z45 Closed-Back Studio Headphones
Samson Z45 Closed-Back Studio Headphones
New from $149.99 SAVE 30%
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of $37.50
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Samson's Z45s raise the level of performance and comfort for professional studio headphones by offering a smooth, warm mid-range response and low-profile, collapsibl... Learn more...
Samson Synth 7 Wireless Headset Microphone System
Samson Synth 7 Wireless Headset Microphone System
New from $379.99
or 6 payments
of $63.34
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In Stock
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Samson's Synth 7 Headset System sets the standard for premium UHF wireless performance. Featuring rugged all-metal construction on both the receiver and transmitter,... Learn more...
Samson Synth 7 Presentation Wireless Lavalier Microphone System
Samson Synth 7 Presentation Wireless Lavalier Microphone System
New from $379.99
or 6 payments
of $63.34
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Only 2 Left!
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Samson's Synth 7 Presentation System sets the standard for premium UHF wireless performance. Featuring rugged all-metal construction on both the receiver and transmi... Learn more...
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!