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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds answered my questions promptly and accurately, and they made sure I was completely satisfied before I made my purchase. I recently retired from the retail industry after 41 years in the business, and it warms my heart to know that zZounds has that good old fashion service that we all long for. Thank you, zZounds ! You have earned my business, and I am not interested in purchasing my musical instruments anywhere else but zZounds." Customer on August 9, 2016
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Samson GoMic USB Microphone
Samson GoMic USB Microphone
(7)
New from $39.99 SAVE 38%
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Samson Go Mic Compact USB Microphone is a versatile computer-based miking and recording solution. Due to its custom compact design, the Go Mic is able to clip direct... Learn more...
Samson GM1U G-Track USB Microphone with Interface
Samson GM1U G-Track USB Microphone with Interface
New from $119.99 SAVE 38%
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The G-Track is a total solution capable of taking you from your musical inspiration to your finished tracks. Samson's G-Track is the world's first USB condenser micr... Learn more...
Samson Carbon 49 USB MIDI Keyboard Controller, 49-Key
Samson Carbon 49 USB MIDI Keyboard Controller, 49-Key
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Samson's Carbon 49 USB MIDI Controller makes musical performance and production accessible to everyone. For seasoned musicians and young creators alike, the Carbon 4... Learn more...
Samson SAXBT30 iPod Bluetooth Receiver
Samson SAXBT30 iPod Bluetooth Receiver
 
Like New $19.95
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Samson's BT30 30-Pin Bluetooth Receiver transforms Apple 30-pin dock audio players, including select Samson Expedition Series Portable PAs, into Bluetooth-enabled re... Learn more...
Samson Expedition XP106wde Rechargeable Portable PA System
Samson Expedition XP106wde Rechargeable Portable PA System
New from $319.99 SAVE 25%
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Samson's Expedition XP106WDE Rechargeable Portable PA is packed with incredible features, including Bluetooth connectivity and a built-in 4-channel mixer. It also co... Learn more...
Samson RSX112A 2-Way Active Loudspeaker
Samson RSX112A 2-Way Active Loudspeaker
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Samson's RSX112A 2-Way Active Loudspeaker delivers 1,600 watts of output power and impeccable sound quality. The RSX112A combines 9-layer plywood cabinet constructio... Learn more...
Samson Concert 99 Wireless Earset Microphone System
Samson Concert 99 Wireless Earset Microphone System
New from $299.99 SAVE 25%
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Samson's Concert 99 Earset System combines 80 channels of high-definition audio and extreme reliability into a rugged all-metal, rack-mountable chassis with a stage-... Learn more...
Samson Rechargeable Battery for EX20 and EX30
Samson Rechargeable Battery for EX20 and EX30
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You can power the EX20 and EX30 with the RB2030 rechargeable battery kit for high-quality sound anywhere outdoors - from the street to the beach, parks, and more.... Learn more...
Samson Stage X1U USB Wireless Handheld Microphone System
Samson Stage X1U USB Wireless Handheld Microphone System
New from $89.99 SAVE 37%
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Samson's Stage X1U USB Digital Wireless System brings freedom, convenience and high-quality sound to your computer recordings and digital communications. Using a USB... Learn more...
Samson MD1 Pro Mono Passive Direct Box
Samson MD1 Pro Mono Passive Direct Box
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The Samson MD1 Pro Mono Passive Direct Box combines premium sound circuitry with durable, roadworthy construction, providing high-quality solutions for line, instrum... Learn more...
Samson Z35 Closed-Back Studio Headphones
Samson Z35 Closed-Back Studio Headphones
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Samson's Z35s are closed-back, over-ear studio headphones that share a clarity and presence found throughout the Z Series. Their natural, flat response stems from Sa... Learn more...
Samson MD1 Passive Mono Direct Box
Samson MD1 Passive Mono Direct Box
New from $39.99 SAVE 38%
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Samson's MD1 Mono Passive Direct Box combines premium sound circuitry with durable, roadworthy construction, providing high-quality signal connection solutions for a... Learn more...
Samson M1 Dynamic Handheld Microphone
Samson M1 Dynamic Handheld Microphone
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The Samson M1 Handheld dynamic mic features a high output, neodymium mic capsule and 1/8" to 1/4" cable adapters for easy connection to multimedia, karaoke and porta... Learn more...
Samson SMS308 Mixer Bracket
Samson SMS308 Mixer Bracket
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The Samson SMS308 Mixer Bracket is the ideal accessory for Samson's Expedition XP308i and XP800 Portable PA systems and is custom-designed to fit the XP mixer. The S... Learn more...
Samson MD2 Pro Stereo Passive Direct Box
Samson MD2 Pro Stereo Passive Direct Box
New from $99.99 SAVE 35%
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Samson's MD2 Pro Stereo Passive Direct Box combines two premium direct boxes in a single case. Rugged, roadworthy construction and two shielded transformers provide ... Learn more...
Samson MCD2 Pro Stereo Passive PC Direct Box
Samson MCD2 Pro Stereo Passive PC Direct Box
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Samson's MCD2 Pro Stereo Passive PC Direct Box is the ideal solution for connecting unbalanced line level signals from laptops, CD/MP3 players, and DJ mixers to prof... Learn more...
World Tour Gig Bag for Samson TXM16
World Tour Gig Bag for Samson TXM16
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World Tour Deluxe 20mm Series Equipment Gig Bags are top-of-the-line, professional quality bags designed and built for the rigors of the road. The bags feature 20mm ... Learn more...
Samson Z55 Closed-Back Reference Headphones
Samson Z55 Closed-Back Reference Headphones
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Samson's flagship Z55 Professional Reference Headphones meet the highest standards of critical studio reference head-on. The Z55s offer exceptional detail and clarit... Learn more...
Samson Z45 Closed-Back Studio Headphones
Samson Z45 Closed-Back Studio Headphones
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Samson's Z45s raise the level of performance and comfort for professional studio headphones by offering a smooth, warm mid-range response and low-profile, collapsibl... Learn more...
Samson XP360B Expedition Express Bluetooth Portable PA System
Samson XP360B Expedition Express Bluetooth Portable PA System
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Samson's Expedition Express Portable PA with Bluetooth is an all-in-one sound system that goes anywhere you want great sound.... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!