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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has such great customer service and support and a fantastic payment plan for a working man's wallet!" - Customer on August 12, 2015
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Samson UM1/77 Videographer UHF Combination Lavalier and Handheld Microphone Wireless System
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The Samson UM1/77 Wireless Videographer Combo System is a high-performance, UHF wireless system featuring the UM1 Wireless Micro Receiver with beltpack/lavalier and ... Learn more...
Samson Meteor USB Microphone
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The Samson Meteor Mic is the universal solution for recording music on your computer. Perfect for your home studio, Meteor Mic is also ideal for Skype, iChat or voic... Learn more...
Samson MXP124 Mixer, 8-Channel
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Samson's MixPad MXP124 Compact, 12-Channel Analog Stereo Mixer combines uncompromising sonic quality with roadworthy durability. The MXP124 boasts an ultra-low noise... Learn more...
Samson Auro D1200 Active Subwoofer Speaker
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Samson's Auro D1200 Active Subwoofer provides powerful lows that let audiences not only hear, but feel the bass. The Auro D1200 packs heart-thumping power in an effi... Learn more...
Samson MediaOne BT3 Active Studio Monitors with Bluetooth
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Samson's MediaOne BT3 Active Studio Monitors are the ideal speakers for all your multimedia needs and feature the ability to connect to your smartphone, laptop or ta... Learn more...
Samson XP360B Expedition Express Bluetooth Portable PA System
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Samson's Expedition Express Portable PA with Bluetooth is an all-in-one sound system that goes anywhere you want great sound.... Learn more...
Samson SP01 Shockmount
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Use this spider mount for C01, C03, CL7, CL8 and C01U condenser mics.... Learn more...
Samson Q7 Super Cardioid Dynamic Handheld Microphone
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The finest Neodymium hand-held dynamic microphone Samson makes. The ultimate all-around microphone.... Learn more...
Samson Airline Micro Camera Lavalier Wireless System
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The AirLine Micro Wireless Camera System utilizes lithium-ion battery technology and high-quality audio and RF components, representing a breakthrough that is ideal ... Learn more...
Samson CT20 Clip-On Guitar Tuner
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Samson's CT20 Clip-On Tuner combines precision tuning capabilities with a hands-free design that makes accurately tuning guitars, basses, stringed, woodwind or brass... Learn more...
Samson Concert 288 Pro Combo Dual Wireless System with SE10 Earset
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Samson takes the worry out of wireless with the Concert 288 Pro Combo Wireless System. Offering easy setup, flawless operation and premium sound, it's the ideal high... Learn more...
Samson CM40 Chromatic Tuner and Metronome
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Samson brings precision tuning and metronome capabilities together in their CM40 Chromatic Tuner. Its compact, easy-to-use design makes tuning any stringed, woodwind... Learn more...
Samson C01U Condenser USB Microphone
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The C01U condenser microphone is based on Samson's wildly successful C01. It features a 19mm internal shock mounted diaphragm with a cardioid pick up pattern ensurin... Learn more...
Samson Synth 7 Wireless Handheld Microphone System with Q8 Microphone
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Samson's Synth 7 Handheld System sets the standard for premium UHF wireless performance. Featuring rugged all-metal construction on both the receiver and transmitter... Learn more...
Samson Auro X15D Active Loudspeaker (1000 Watts)
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The elements of power, precision and value have inspired Samson's Auro X15D 2-Way Active Loudspeaker. Lightweight yet resilient, this loudspeaker boasts an impressiv... Learn more...
Samson Graphite 49 USB MIDI Keyboard Controller, 49-Key
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Samson's Graphite 49 USB MIDI Controller gives you all the performance and production control you need to get the most out of your music software. Combining an intui... Learn more...
Samson SE10T Earset Condenser Microphone
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The SE10 is a low profile, headworn, micro-miniature condenser microphone with a 3mm capsule. Its excellent audio reproduction makes it perfect for spoken word, fitn... Learn more...
Samson Airline 77 UHF TD Wireless with AX1 Transmitter and Q7 Handheld Microphone
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Samson Airline 77 UHF Wireless systems are an unbeatable combination. Samson Concert 77 UHF True Diversity Half-Rack Receivers matched up with Samson's incredible Ai... Learn more...
Samson AirLine AF1 UHF Guitar Wireless with Straight Plug
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The revolutionary AirLine "plug-in" guitar transmitters come in two versions: the AF1 for Strat(r)-style inputs and the AG1 for traditional Gibson(r)-style end-mount... Learn more...
Samson Q8 Dynamic Supercardioid Handheld Microphone
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Samson's Q8 Professional Dynamic Vocal Microphone brings a high level of accuracy and audio performance to live and studio vocal miking applications. Using state-of-... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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on most orders $29+

Just $1.99 on
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Really heavy stuff might cost you a
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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!