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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I love zZounds' payment plan program, THANK YOU!!!! The items i ordered arrived in great shape and sooner than I expected." - Customer on July 13, 2017
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JBL LSR305 Powered Studio Monitor
JBL LSR305 Powered Studio Monitor
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The JBL LSR305 5" bi-amplified powered studio monitors are the first affordable studio monitors with JBL's patent-pending Image Control Waveguide, for remarkable per... Learn more...
Ableton Push 2 Controller for Ableton Live
Ableton Push 2 Controller for Ableton Live
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Ableton Push and Live work seamlessly together to provide the best of both worlds: hands-on hardware to make something from scratch, and full-featured software to fi... Learn more...
Alesis Forge Kit Electronic Drum Kit, 8-Piece
Alesis Forge Kit Electronic Drum Kit, 8-Piece
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The Alesis Forge Kit is a complete 8-piece electronic drum kit that includes everything you need to play like a pro. It features an 11" dual-zone snare and three 8" ... Learn more...
Zoom Q8 Handy Video Recorder
Zoom Q8 Handy Video Recorder
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The Zoom Q8 marries high-definition video with high-resolution audio, making it the perfect camera for music and video creators everywhere. Its 160 degree wide-angle... Learn more...
Propellerhead Reason 9.5 Music Production Software
Propellerhead Reason 9.5 Music Production Software
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Effortlessly create your dream studio with Reason's modular rack. Music making in Reason means joyful exploration and endless possibilities.... Learn more...
Native Instruments Komplete Kontrol S49 Keyboard Controller, 49-Key
Native Instruments Komplete Kontrol S49 Keyboard Controller, 49-Key
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The Komplete Kontrol S49 from Native Instruments allows you to unlock the full potential of Komplete with an outstanding Fatar keybed and highly flexible touch strip... Learn more...
Mogami Gold Studio Microphone Cable
Mogami Gold Studio Microphone Cable
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Virtually every major recording facility in the world is wired with Mogami cable. This means that just about any music you choose has been recorded using Mogami in t... Learn more...
Focusrite Scarlett 2i2 2nd Gen Studio Recording Package
Focusrite Scarlett 2i2 2nd Gen Studio Recording Package
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Everything you need to make professional recordings on your Mac or PC, all in one box. Scarlett 2i2 Studio Pack includes the compact Scarlett 2i2 USB audio interface... Learn more...
Zoom H6 Portable Digital Recorder
Zoom H6 Portable Digital Recorder
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The ground-breaking Zoom H6 handheld recorder will change the way you think about portable recording. With interchangeable stereo X/Y and Middle-Side microphone caps... Learn more...
Alesis SamplePad Pro Percussion Pad
Alesis SamplePad Pro Percussion Pad
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The Alesis SamplePad Pro is an all-in-one percussion and sample-playing instrument. It comes equipped with 8 responsive, LED-illuminated rubber pads and 10 preset ki... Learn more...
AKG C414 XL II 9-Pattern Condenser Microphone
AKG C414 XL II 9-Pattern Condenser Microphone
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The C414 XL II is the successor of the famous C414 B-TL II. It shows the unique sonic signature of the highly sought after AKG C12 which enables lead vocals and solo... Learn more...
PreSonus Studio One Pro 3.0 Music Production Software
PreSonus Studio One Pro 3.0 Music Production Software
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Raise your standards with Studio One 3 Professional! Built by creative people for creative music production, it contains everything you'd expect from a modern digita... Learn more...
Ableton Live 9 Suite Music Production Software
Ableton Live 9 Suite Music Production Software
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Ableton Live 9 Suite contains the instruments and sounds you need to make music. Live comes with a collection of instruments, sounds, kits and loops for creating any... Learn more...
Samson Stage v466 Quad Wireless Handheld Microphone System
Samson Stage v466 Quad Wireless Handheld Microphone System
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Designed for four times the versatility, Samson's Stage v466 Quad Vocal handheld wireless system lets you use four microphones simultaneously with a single receiver.... Learn more...
Sennheiser e935 Cardioid Vocal Microphone
Sennheiser e935 Cardioid Vocal Microphone
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The e935 is a cardioid vocal stage microphone specially designed to perform under pressure while cutting through the mix with its high output. Made for the working m... Learn more...
Sennheiser e835 Dynamic Microphone
Sennheiser e835 Dynamic Microphone
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This lead vocal stage mic was designed to perform under pressure. Uniform frequency pickup pattern maintains signal quality when moving on and off axis during perfor... Learn more...
RCF EVOX 8 Portable Compact Line Array PA System
RCF EVOX 8 Portable Compact Line Array PA System
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EVOX is the professional RCF answer to small satellite-subwoofer or column style portable speakers. EVOX, designed for live sound, exceeds the portability and the pe... Learn more...
Mogami Gold Guitar/Instrument Cable
Mogami Gold Guitar/Instrument Cable
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Virtually every major recording facility in the world is wired with Mogami cable. This means that just about any music you choose has been recorded using Mogami in t... Learn more...
M-Audio Keystation 88 MKII USB MIDI Keyboard Controller, 88-Key
M-Audio Keystation 88 MKII USB MIDI Keyboard Controller, 88-Key
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Step into computer-based music creation and performance with the Keystation 88 keyboard controller from M-Audio. Keystation 88 is a simple, powerful MIDI controller ... Learn more...
PreSonus AudioBox iTwo Studio Bundle Recording Package
PreSonus AudioBox iTwo Studio Bundle Recording Package
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Start recording today with this complete, all-PreSonus mobile-recording package for Mac, Windows, and iPad! It's a great choice for multitrack song production, demos... Learn more...
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844-zZounds (844-996-8637)
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 844-zZounds (844-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 844-zZounds (844-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 844-zZounds (844-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!