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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has never disappointed! They have most of the items I am looking for, normally at the lowest price. If they are a little more, they will price match. I know everyone price matches, but will other sites price match and finance interest-free? I love zZounds." - Customer on June 30, 2017
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Taylor T5 Pro Electric Guitar (with Case)
Taylor T5 Pro Electric Guitar (with Case)
New from $2,699.00 SAVE 22%
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of $224.92
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A striking figured maple top sets the Taylor T5 Pro apart from its other T5 siblings.... Learn more...
Taylor A12e Academy Series Grand Concert Acoustic-Electric Guitar (with Gig Bag)
Taylor A12e Academy Series Grand Concert Acoustic-Electric Guitar (with Gig Bag)
New from $649.00 SAVE 18%
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of $81.13
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In Stock
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The Academy Series was designed to be the ideal learning guitar for beginners and developing players. Featured body styles include a Grand Concert steel-string model... Learn more...
Taylor A10e Academy Series Dreadnought Acoustic-Electric Guitar (with Gig Bag)
Taylor A10e Academy Series Dreadnought Acoustic-Electric Guitar (with Gig Bag)
New from $649.00 SAVE 18%
or 8 payments
of $81.13
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The Academy Series was designed to be the ideal learning guitar for beginners and developing players. Featured body styles include a 15/16-size Dreadnought (with a 4... Learn more...
Taylor 324e Blackwood Grand Auditorium Acoustic-Electric Guitar
Taylor 324e Blackwood Grand Auditorium Acoustic-Electric Guitar
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A rich-grained mahogany top paired with Tasmanian blackwood back and sides give Taylor's medium-size Grand Auditorium body plenty of tonal and visual character. The ... Learn more...
Taylor 456ce Grand Symphony Acoustic-Electric Guitar, 12-String
Taylor 456ce Grand Symphony Acoustic-Electric Guitar, 12-String
New from $2,299.00 SAVE 24%
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The cutaway 12-string Taylor 456ce showcases solid African ovangkol's responsive, rosewood-like tone, which pairs well with Sitka spruce and can accommodate a range ... Learn more...
Taylor T5z Custom Electric Guitar (with case)
Taylor T5z Custom Electric Guitar (with case)
(2)
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Say hello to the T5z Custom, an impressive addition to the Taylor T5 family. Designed with electric players in mind, the T5z brings more of an electric guitar look a... Learn more...
Taylor 414ceR Grand Auditorium Cutaway Acoustic-Electric Guitar
Taylor 414ceR Grand Auditorium Cutaway Acoustic-Electric Guitar
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The acoustic/electric Grand Auditorium 414ce-R responds well to an array of playing styles thanks to Taylor's flagship body shape and the classic pairing of rosewood... Learn more...
Taylor 412ceR Grand Concert Cutaway Acoustic-Electric Guitar
Taylor 412ceR Grand Concert Cutaway Acoustic-Electric Guitar
New from $2,199.00 SAVE 24%
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The solid rosewood/spruce 412ce-R features Taylor's compact Grand Concert body shape, a shorter 24-7/8-inch scale length for extra fretting comfort, and a Venetian c... Learn more...
Taylor 814ce Deluxe Grand Auditorium Cutaway Acoustic-Electric Guitar
Taylor 814ce Deluxe Grand Auditorium Cutaway Acoustic-Electric Guitar
New from $3,999.00 SAVE 21%
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The Taylor 814ce Deluxe takes a best-selling Taylor model to even greater heights. The 814ce's evergreen appeal comes from its impressive musical versatility, along ... Learn more...
Taylor A12 Academy Series Grand Concert Acoustic Guitar (with Gig Bag)
Taylor A12 Academy Series Grand Concert Acoustic Guitar (with Gig Bag)
New from $549.00 SAVE 17%
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The Academy Series was designed to be the ideal learning guitar for beginners and developing players. Featured body styles include a Grand Concert steel-string model... Learn more...
Taylor T5z Classic Deluxe Electric Guitar
Taylor T5z Classic Deluxe Electric Guitar
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New from $1,899.00 SAVE 23%
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This all mahogany Taylor T5z Classic Deluxe features an aesthetic upgrade to a rich all-gloss body and shaded edgeburst on the entire guitar, adding refined characte... Learn more...
Taylor 310e Dreadnought Acoustic-Electric Guitar
Taylor 310e Dreadnought Acoustic-Electric Guitar
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The richness of the solid-wood acoustic experience begins with Taylor's 300 Series. Sapele shares mahogany's lively tonal response and, together with a gloss-finish ... Learn more...
Taylor GS Mini Sapele Acoustic Guitar with Gig Bag
Taylor GS Mini Sapele Acoustic Guitar with Gig Bag
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The Taylor GS Mini was designed to be the ultimate musical companion, wherever you go -- or stay. Inspired by the big, bold sound of Taylor's award-winning GS body s... Learn more...
Taylor 416ceR Grand Symphony Cutaway Acoustic-Electric Guitar
Taylor 416ceR Grand Symphony Cutaway Acoustic-Electric Guitar
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The sonic power and depth of Taylor's Grand Symphony body shape, especially in the lower mids, add girth and sustain to the overall voice. The cutaway rosewood/spruc... Learn more...
Taylor 914ce Grand Auditorium Acoustic-Electric Guitar
Taylor 914ce Grand Auditorium Acoustic-Electric Guitar
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The Taylor 914ce acoustic-electric guitar combines a Sitka spruce top and solid Indian rosewood back and sides in Taylor's Grand Auditorium body shape, adds the stat... Learn more...
Taylor 150e Dreadnought Acoustic-Electric Guitar, 12-String (with Gig Bag)
Taylor 150e Dreadnought Acoustic-Electric Guitar, 12-String (with Gig Bag)
New from $799.00 SAVE 23%
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For years, Taylor's sleek, ultra-playable necks have helped define a great 12-string experience. The 12-string Dreadnought 150e fits that signature playability and t... Learn more...
Taylor 114ce GA Cutaway Walnut Acoustic-Electric Guitar (with Gig Bag)
Taylor 114ce GA Cutaway Walnut Acoustic-Electric Guitar (with Gig Bag)
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Taylor's 100 Series makes a great guitar-playing experience accessible to everyone with these real wood instruments. 100 Series models have layered walnut backs and ... Learn more...
Taylor 816ce Cutaway Acoustic-Electric Guitar (with Case)
Taylor 816ce Cutaway Acoustic-Electric Guitar (with Case)
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Taylor's popular 816ce offers players the ultimate all-purpose guitar. Its balance, warmth and articulation are great for fingerstyle, it has enough punch as a strum... Learn more...
Taylor 616ce Grand Symphony Acoustic-Electric Guitar (with Case)
Taylor 616ce Grand Symphony Acoustic-Electric Guitar (with Case)
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New from $3,199.00 SAVE 23%
Like New $2,559.00 SAVE 39%
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Maple's bright, focused tone gives the Taylor 616ce an articulate voice that keeps the overtones in check. Featuring a Venetian cutaway and stunning Sitka spruce top... Learn more...
Taylor T5z Standard Electric Guitar
Taylor T5z Standard Electric Guitar
New from $2,399.00 SAVE 19%
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Say hello to the T5z Standard, the innovative addition to the Taylor T5 family. Designed with electric players in mind, the T5z brings more of an electric guitar loo... Learn more...
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844-zZounds (844-996-8637)
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 844-zZounds (844-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 844-zZounds (844-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 844-zZounds (844-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!