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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "My experiences with zZounds have been exemplary. They go over and beyond any other source I have dealt with to make sure you get satisfaction out of your purchase." - Customer on May 11, 2017
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Taylor 312e Grand Concert Acoustic-Electric Guitar
Taylor 312e Grand Concert Acoustic-Electric Guitar
(1)
New from $1,599.00 SAVE 22%
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The richness of the solid-wood acoustic experience begins with Taylor's 300 Series. Sapele shares mahogany's lively tonal response and, together with a gloss-finish ... Learn more...
Taylor 254ce DLX Grand Auditorium Acoustic-Electric Guitar, 12-String (with Case)
Taylor 254ce DLX Grand Auditorium Acoustic-Electric Guitar, 12-String (with Case)
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The comfortable body size and musical versatility of Taylor's Grand Auditorium form the foundation of a great utility 12-string guitar. The Taylor 254ce-DLX features... Learn more...
Taylor 812ce 12-Fret Deluxe Grand Concert Cutaway Acoustic-Electric Guitar
Taylor 812ce 12-Fret Deluxe Grand Concert Cutaway Acoustic-Electric Guitar
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The Taylor 812ce 12-fret Deluxe Grand Concert blends incredible playing comfort -- the result of the compact 12-fret design, slinky handfeel, and an ergonomic radius... Learn more...
Taylor 512ce Grand Concert Cutaway Acoustic-Electric Guitar (with Case)
Taylor 512ce Grand Concert Cutaway Acoustic-Electric Guitar (with Case)
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A fingerstylist's dream, Taylor's mahogany/cedar Grand Concert 512ce packs a lot of midrange warmth into a comfortable, player-friendly package. The smaller body and... Learn more...
Taylor 714ce GA Acoustic-Electric Guitar
Taylor 714ce GA Acoustic-Electric Guitar
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On Taylor's nylon-string models, we've married everything we love about the classical sound with everything we know about playability to create an inspiring and acce... Learn more...
Taylor BBT Big Baby Left-Handed Acoustic Guitar, with Gig Bag
Taylor BBT Big Baby Left-Handed Acoustic Guitar, with Gig Bag
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The Taylor BBT Big Baby left-handed acoustic guitar with gig bag is slightly bigger than a Baby Taylor but just shy of a full-size guitar.... Learn more...
Taylor 310e Dreadnought Acoustic-Electric Guitar
Taylor 310e Dreadnought Acoustic-Electric Guitar
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The richness of the solid-wood acoustic experience begins with Taylor's 300 Series. Sapele shares mahogany's lively tonal response and, together with a gloss-finish ... Learn more...
Taylor 214 DLX Grand Auditorium Acoustic Guitar
Taylor 214 DLX Grand Auditorium Acoustic Guitar
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Taylor's distinctive 200 Series Deluxe category is loaded with high-end looks and sounds. The 214 DLX features a Grand Auditorium body shape that can cover a broad r... Learn more...
Taylor GS Mini-e Acoustic-Electric Bass (with Gig Bag)
Taylor GS Mini-e Acoustic-Electric Bass (with Gig Bag)
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Thanks to breakthrough Taylor design, the GS Mini Bass offers players a remarkably inviting small-scale acoustic bass that's compact, lightweight and ultra-comfortab... Learn more...
Taylor Taylor Swift Baby Taylor Acoustic-Electric Guitar
Taylor Taylor Swift Baby Taylor Acoustic-Electric Guitar
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Inspired by memories of writing songs on her own Baby Taylor, Taylor Swift collaborated with Taylor Guitars to design the Taylor Swift Baby Taylor (TSBT). Based on T... Learn more...
Taylor T5 Pro Electric Guitar (with Case)
Taylor T5 Pro Electric Guitar (with Case)
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A striking figured maple top sets the Taylor T5 Pro apart from its other T5 siblings.... Learn more...
Taylor T5 Custom Electric Guitar (with Case)
Taylor T5 Custom Electric Guitar (with Case)
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The vintage beauty of a shaded edgeburst Hawaiian koa top gives each Taylor T5 Custom a classic island vibe.... Learn more...
Taylor K28e Grand Orchestra Acoustic-Electric Guitar
Taylor K28e Grand Orchestra Acoustic-Electric Guitar
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The Taylor K28e is made of Hawaiian koa of which its captivating beauty is matched by a tone that blossoms over time, especially in the midrange. Its voice is bright... Learn more...
Taylor K22ce Koa Grand Concert Acoustic-Electric Guitar
Taylor K22ce Koa Grand Concert Acoustic-Electric Guitar
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The Taylor K22ce captures Hawaiian koa's captivating beauty that is matched by a tone that blossoms over time, especially in the midrange. Its voice is bright and fo... Learn more...
Taylor Custom-GO-8879 Grand Orchestra Custom Acoustic-Electric Guitar (with Case)
Taylor Custom-GO-8879 Grand Orchestra Custom Acoustic-Electric Guitar (with Case)
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Taylor Custom Shop guitars offer players a VIP, one-off interaction with an instrument that's as inspiring as it is unique. Through a very articulated and thorough s... Learn more...
Taylor Custom-GA-8877 Grand Auditorium Custom Acoustic-Electric Guitar (with Case)
Taylor Custom-GA-8877 Grand Auditorium Custom Acoustic-Electric Guitar (with Case)
New from $6,241.00 SAVE 24%
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The Taylor Custom Shop guitars offers players a VIP, one-off interaction with an instrument that's as inspiring as it is unique. Through a very articulated and thoro... Learn more...
Taylor Custom-DN-8875 Dreadnought Acoustic-Electric Guitar (with Case)
Taylor Custom-DN-8875 Dreadnought Acoustic-Electric Guitar (with Case)
New from $6,687.00 SAVE 25%
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The Taylor Custom Shop guitars offers players a VIP, one-off interaction with an instrument that's as inspiring as it is unique. Through a very articulated and thoro... Learn more...
Taylor 912ce 12-Fret Grand Cutaway Acoustic-Electric Guitar (with Case)
Taylor 912ce 12-Fret Grand Cutaway Acoustic-Electric Guitar (with Case)
New from $5,149.00 SAVE 23%
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Refined sonic and aesthetic details abound on Taylor's rosewood/spruce 900 Series. A thoughtful redesign incorporates a sleek hand-carved ebony armrest, along with t... Learn more...
Taylor 816e Grand Symphony Acoustic-Electric Guitar
Taylor 816e Grand Symphony Acoustic-Electric Guitar
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Slightly bigger than Taylor's Grand Auditorium body style, the Taylor Grand Symphony 816e yields a rich and powerful sound without sacrificing bell-like articulation... Learn more...
Taylor 816ce Cutaway Acoustic-Electric Guitar (with Case)
Taylor 816ce Cutaway Acoustic-Electric Guitar (with Case)
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Taylor's popular 816ce offers players the ultimate all-purpose guitar. Its balance, warmth and articulation are great for fingerstyle, it has enough punch as a strum... Learn more...
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844-zZounds (844-996-8637)
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 844-zZounds (844-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 844-zZounds (844-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 844-zZounds (844-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!