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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "The folks at zZounds are always friendly, professional and knowledgeable. Their staff never leaves a question unanswered or incomplete. They also have very competitive prices and follow through on their promises." - Customer on August 8, 2015
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Taylor 214e DLX Grand Auditorium Acoustic-Electric Guitar
New from $999.00 SAVE 24%
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of $124.88
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Taylor's distinctive 200 Series Deluxe category is loaded with high-end performance appeal. The 214e DLX features the musically versatile Grand Auditorium body style... Learn more...
Taylor 110ce Dreadnought Cutaway Acoustic-Electric Guitar
New from $799.00 SAVE 24%
Like New $629.95 SAVE 40%
or 8 payments
of $99.88
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Like the 200 Series, the Taylor 110ce Dreadnought Cutaway Acoustic-Electric Guitar incorporates layered Sapele back and sides, which offer extra resilience to fluctu... Learn more...
Taylor K24ce Koa Acoustic-Electric Guitar (with Case)
New from $4,399.00 SAVE 22%
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payments!
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Hawaiian koa's captivating beauty is matched by a tone that blossoms over time, especially in the midrange. Its voice is bright and focused, with warm overtones that... Learn more...
Taylor K28e Grand Orchestra Acoustic-Electric Guitar
New from $4,199.00 SAVE 23%
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The Taylor K28e is made of Hawaiian koa of which its captivating beauty is matched by a tone that blossoms over time, especially in the midrange. Its voice is bright... Learn more...
Taylor 214ce Grand Auditorium Acoustic-Electric Guitar (with Case)
New from $999.00 SAVE 24%
or 8 payments
of $124.88
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The layered rosewood 200 Series models hone in on the fundamentals of a great guitar-playing experience to give you clear, balanced tone and great intonation. With a... Learn more...
Taylor 616ce Grand Symphony Acoustic-Electric Guitar (with Case)
New from $3,199.00 SAVE 23%
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Maple's bright, focused tone gives the Taylor 616ce an articulate voice that keeps the overtones in check. Featuring a Venetian cutaway and stunning Sitka spruce top... Learn more...
Taylor T5 Standard Electric Guitar (with Case)
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The Taylor T5 Standard features a Sitka spruce top paired with hollow sapele body, yielding a blend of acoustic resonance and electric horsepower.... Learn more...
Taylor T5z Pro Electric Guitar
New from $2,699.00 SAVE 22%
Like New $1,999.00 SAVE 42%
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Say hello to the T5z Pro, the spunky addition to the Taylor T5 family. Designed with electric players in mind, the T5z brings more of an electric guitar look and fee... Learn more...
Taylor 524ce Grand Auditorium Cutaway Acoustic-Electric Guitar
New from $2,599.00 SAVE 23%
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The cutaway all-mahogany of the Taylor 524ce Grand Auditorium blends Taylor's most versatile body style with the fundamental focus of mahogany, especially with the m... Learn more...
Taylor T5z Custom Electric Guitar
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Say hello to the T5z Custom, an impressive addition to the Taylor T5 family. Designed with electric players in mind, the T5z brings more of an electric guitar look a... Learn more...
Taylor 210eDLX Dreadnought Acoustic-Electric Guitar
New from $999.00 SAVE 24%
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Taylor's distinctive 200 Series Deluxe category is loaded with high-end performance appeal. The Dreadnought 210 DLX delivers a powerful strumming and flatpicking voi... Learn more...
Taylor 324ce Grand Auditorium Cutaway Acoustic-Electric Guitar
New from $1,799.00 SAVE 22%
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A rich-grained mahogany top paired with African sapele back and sides give the medium-size Taylor Grand Auditorium body plenty of tonal and visual character. The cle... Learn more...
Taylor K26ce Grand Symphony Acoustic-Electric Guitar (with Case)
New from $4,399.00 SAVE 22%
Like New $3,479.00 SAVE 38%
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Talk about a stunner. The Taylor K26ce shares Hawaiian koa's captivating beauty that is matched by a tone that blossoms over time, especially in the midrange.... Learn more...
Taylor 416ce Grand Symphony Cutaway Acoustic-Electric Guitar
New from $2,199.00 SAVE 24%
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The sonic power and depth of Taylor's Grand Symphony body shape, especially in the lower mids, adds girth and sustain to the overall voice. The cutaway ovangkol/spru... Learn more...
Taylor 210DLX Dreadnought Acoustic Guitar
New from $799.00 SAVE 25%
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Taylor's distinctive 200 Series Deluxe category is loaded with high-end looks and sounds. The Dreadnought 210 DLX delivers a powerful strumming and flatpicking voice... Learn more...
Taylor 714ce Acoustic-Electric Guitar
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Taylor's 700 Series takes the classic tonewood pairing of rosewood and spruce and conjures up a rootsy Americana vibe.... Learn more...
Taylor 916ce Grand Symphony Acoustic-Electric Guitar
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The Taylor 916ce Grand Symphony is an astoundingly toneful instrument with beautiful inlay details and an armrest for a distinct look and brilliant feel. Solid India... Learn more...
Taylor 322e Grand Concert Acoustic-Electric Guitar
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This mahogany-top Taylor 322e Grand Concert makes a great match for rootsy fingerstyle players in search of a comfortable-size guitar. The short-scale neck makes fre... Learn more...
Taylor 316ce Grand Symphony Cutaway Acoustic-Electric Guitar
New from $1,799.00 SAVE 22%
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The richness of the solid-wood acoustic experience begins with the 300 Series. Sapele shares mahogany's lively tonal response and, together with a gloss-finish Sitka... Learn more...
Taylor T5 Classic Electric Guitar
New from $1,599.00 SAVE 23%
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Mahogany-top guitars aren't exclusive to Taylor's acoustic line. The character-rich hog-top T5 Classic shows off a dark, earthy look that's underscored by a satin cl... Learn more...
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!