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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Every order I've placed with zZounds has been handled with speed and precision." Customer on August 4, 2016
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Yamaha DTX532 Electronic Drum Kit
Yamaha DTX532 Electronic Drum Kit
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The Yamaha DTX532K features the DTX-PAD snare, plus real hi-hat and 3-zone cymbal pads that allow true drum playing techniques to be developed.... Learn more...
Yamaha DTX-Multi 12 Electronic Multi-Percussion Drum Pad
Yamaha DTX-Multi 12 Electronic Multi-Percussion Drum Pad
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The most powerful, all-in-one percussion pad that suits anyone from a beginner to an expert, accommodating different levels of playing, a wide variety of playing sty... Learn more...
Yamaha DSR112 Powered PA Speaker (1300 Watts, 1x12")
Yamaha DSR112 Powered PA Speaker (1300 Watts, 1x12")
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The DSR Series feature an ideal combination of advanced digital sound processing recent acoustic technologies for Integral Digital Tuning, plus the D-CONTOUR multi-b... Learn more...
Yamaha DXS12 Powered Subwoofer (1x12")
Yamaha DXS12 Powered Subwoofer (1x12")
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The Yamaha DXS12 is an extremely compact and powerful subwoofer equipped with a high-efficiency 950W Class-D amplifier and a 12-inch high -output woofer housed in an... Learn more...
Yamaha RevStar RS620 Electric Guitar (with Gig Bag)
Yamaha RevStar RS620 Electric Guitar (with Gig Bag)
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Inspired by the 1974 Yamaha 'Super Flighter' guitar, the RS620 takes its design cues from a cult classic, combining them in perfect balance with the individual styli... Learn more...
Yamaha YDP-163 Digital Piano
Yamaha YDP-163 Digital Piano
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The best digital piano is one that can grow with a musician as they progress. On the Yamaha YDP-163, Graded Hammer Standard 3 (GH3) action combines with Pure CF samp... Learn more...
Yamaha DXR12 Powered Speaker (1x12")
Yamaha DXR12 Powered Speaker (1x12")
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The Yamaha DXR12 is an extremely high power loudspeaker that is capable of producing a maximum SPL of 132dB with its impressive 1100W of power.... Learn more...
Yamaha STAGEPAS 400i Portable PA System
Yamaha STAGEPAS 400i Portable PA System
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The Yamaha STAGEPAS 400i features two sleek, lightweight speakers and a detachable powered mixer, along with one pair of speaker cables and a power cord, giving you ... Learn more...
Yamaha MG20XU USB Mixer with Effects, 6-Bus
Yamaha MG20XU USB Mixer with Effects, 6-Bus
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Yamaha has always strived to provide sound engineers with the purest possible signal instead of added processing or color to give it a signature sound, and the MG Se... Learn more...
Yamaha TF5 Digital Mixer
Yamaha TF5 Digital Mixer
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In developing the TF series Yamaha engineers built from their existing base of acclaimed high-end mixer interfaces, adding intuitive control in an interface optimize... Learn more...
Yamaha MGP32X Mixer, 32-Channel
Yamaha MGP32X Mixer, 32-Channel
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From the preamps, EQ and effects to the Hybrid Channel functions and iPod/iPhone connectivity -- every aspect, every feature, every sound, establishes the 32-channel... Learn more...
Yamaha EMX312SC Powered Mixer with Effects (2x300 Watts)
Yamaha EMX312SC Powered Mixer with Effects (2x300 Watts)
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With the power for mid-to-large venues - 300 watts + 300 watts - and the added advantage of one-knob compression on mono channels, the EMX312SC may be the model you ... Learn more...
Yamaha DXS15 Powered Subwoofer (1x15")
Yamaha DXS15 Powered Subwoofer (1x15")
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The Yamaha DXS15 subwoofer delivers powerful yet focused low end reaching as low as 42Hz.... Learn more...
Yamaha DTX450K Electronic Drum Kit
Yamaha DTX450K Electronic Drum Kit
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The Yamaha DTX450K electronic drum kit includes the TP70S snare pad that allows playing snare head, open rimshot, and closed rimshot voices in each of the three zone... Learn more...
Yamaha RevStar RS320 Electric Guitar
Yamaha RevStar RS320 Electric Guitar
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The Yamaha RevStar RS320 is a stripped-down workhorse guitar. The thin neck profile and medium frets have a great feel. The set neck offers tons of sustain and easy ... Learn more...
Yamaha DXR10 Powered Speaker (1x10")
Yamaha DXR10 Powered Speaker (1x10")
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Portable, yet capable of producing an astonishing 131 dB SPL, the Yamaha DXR10's compact, functional design makes it ideal for a wide range of applications.... Learn more...
Yamaha P-255 Digital Piano, 88-Key
Yamaha P-255 Digital Piano, 88-Key
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The Yamaha P-255 is a slim, portable piano with premium Yamaha digital piano technologies enhancing both touch and tone for the performer. Every specification of its... Learn more...
Yamaha DSR215 Powered PA Speaker (1300 Watts, 2x15")
Yamaha DSR215 Powered PA Speaker (1300 Watts, 2x15")
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The DSR Series feature an ideal combination of advanced digital sound processing and acoustic technologies for Integral Digital Tuning, plus Yamaha's D-Contour multi... Learn more...
Yamaha EMX212S Powered Mixer with Effects (2x200 Watts)
Yamaha EMX212S Powered Mixer with Effects (2x200 Watts)
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The lowest-powered model in the series offers a pair of 200-watt amplifiers per channel that should be more than sufficient for small-to-medium size venues.... Learn more...
Yamaha Arius YDP-V240 88-Key Graded Hammer Piano (with Bench)
Yamaha Arius YDP-V240 88-Key Graded Hammer Piano (with Bench)
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Yamaha's Arius YDP-V240 is an entry-level ensemble digital piano with 88-note Graded Hammer Standard keyboard. The Graded Hammer Standard keyboard makes it a true jo... Learn more...
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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

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Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!