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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "The customer service, product availability, and payment plans are far superior to any other on-line music retailer by far! The staff at zZounds are very caring, helpful, honest/trustworthy, courteous, and knowledgeable. zZounds is the only place that my family and I will ever buy from." Customer on August 26, 2016
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Yamaha DSR115 Powered PA Speaker (1300 Watts, 1x15")
Yamaha DSR115 Powered PA Speaker (1300 Watts, 1x15")
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The DSR Series feature an ideal combination of advanced digital sound processing and the latest acoustic technologies for Integral Digital Tuning, plus their D-Conto... Learn more...
Yamaha CP40 STAGE Digital Piano
Yamaha CP40 STAGE Digital Piano
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A premium collection of sounds (15 CFIII grand piano voices), the Yamaha CP40 is an 88 note Graded Hammer action piano that is ready for any musical situation.... Learn more...
Yamaha DTX-Multi 12 Electronic Multi-Percussion Drum Pad
Yamaha DTX-Multi 12 Electronic Multi-Percussion Drum Pad
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The most powerful, all-in-one percussion pad that suits anyone from a beginner to an expert, accommodating different levels of playing, a wide variety of playing sty... Learn more...
Yamaha MOTIF Rack XS Sound Module
Yamaha MOTIF Rack XS Sound Module
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Inspiration can strike at any time, but there's no need to wait for it. The new MOTIF Rack XS is packed full of inspiring sounds, exciting rhythms and expressive con... Learn more...
Yamaha DTX532 Electronic Drum Kit
Yamaha DTX532 Electronic Drum Kit
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The Yamaha DTX532K features the DTX-PAD snare, plus real hi-hat and 3-zone cymbal pads that allow true drum playing techniques to be developed.... Learn more...
Yamaha YDP-163 Digital Piano
Yamaha YDP-163 Digital Piano
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The best digital piano is one that can grow with a musician as they progress. On the Yamaha YDP-163, Graded Hammer Standard 3 (GH3) action combines with Pure CF samp... Learn more...
Yamaha Arius YDP-S52 Digital Piano, 88-Key
Yamaha Arius YDP-S52 Digital Piano, 88-Key
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Stylish and compact, the Yamaha YDP-S52 digital piano offers authentic piano performance in an smart, practical design available in both black and white wood finishe... Learn more...
Yamaha DXS12 Powered Subwoofer (1x12")
Yamaha DXS12 Powered Subwoofer (1x12")
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The Yamaha DXS12 is an extremely compact and powerful subwoofer equipped with a high-efficiency 950W Class-D amplifier and a 12-inch high -output woofer housed in an... Learn more...
Yamaha EMX312SC Powered Mixer with Effects (2x300 Watts)
Yamaha EMX312SC Powered Mixer with Effects (2x300 Watts)
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With the power for mid-to-large venues - 300 watts + 300 watts - and the added advantage of one-knob compression on mono channels, the EMX312SC may be the model you ... Learn more...
Yamaha DXR8 Powered Speaker (1x8")
Yamaha DXR8 Powered Speaker (1x8")
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The most compact of the DXR Series speakers, the Yamaha DXR8 makes the most of its 1100W of power, delivering extremely high output while maintaining outstanding res... Learn more...
Yamaha DXS15 Powered Subwoofer (1x15")
Yamaha DXS15 Powered Subwoofer (1x15")
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The Yamaha DXS15 subwoofer delivers powerful yet focused low end reaching as low as 42Hz.... Learn more...
Yamaha CP4 Stage Digital Piano
Yamaha CP4 Stage Digital Piano
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The CP4 is simply the best stage piano Yamaha has ever made. Featuring 88 note Graded Hammer Wooden Key action with Synthetic Ivory tops, the CP4 piano gives you the... Learn more...
Yamaha TF5 Digital Mixer
Yamaha TF5 Digital Mixer
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In developing the TF series Yamaha engineers built from their existing base of acclaimed high-end mixer interfaces, adding intuitive control in an interface optimize... Learn more...
Yamaha STAGEPAS 400i Portable PA System
Yamaha STAGEPAS 400i Portable PA System
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The Yamaha STAGEPAS 400i features two sleek, lightweight speakers and a detachable powered mixer, along with one pair of speaker cables and a power cord, giving you ... Learn more...
Yamaha DTX450K Electronic Drum Kit
Yamaha DTX450K Electronic Drum Kit
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The Yamaha DTX450K electronic drum kit includes the TP70S snare pad that allows playing snare head, open rimshot, and closed rimshot voices in each of the three zone... Learn more...
Yamaha DXR12 Powered Speaker (1x12")
Yamaha DXR12 Powered Speaker (1x12")
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The Yamaha DXR12 is an extremely high power loudspeaker that is capable of producing a maximum SPL of 132dB with its impressive 1100W of power.... Learn more...
Yamaha Tyros5 61 Workstation Arranger Keyboard, 61-Key
Yamaha Tyros5 61 Workstation Arranger Keyboard, 61-Key
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In the Tyros5, Yamaha has created the ultimate performance keyboard with outstanding Voices, effects and Styles so real, it's like being backed by some of the world'... Learn more...
Yamaha S215V 2-Way Loudspeaker (1000 Watts, 2x15")
Yamaha S215V 2-Way Loudspeaker (1000 Watts, 2x15")
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Club Series V loudspeakers with the S prefix have rugged carpet covering and steel corner protectors to hold up to the rigors of transport. Heavy arced steel grilles... Learn more...
Yamaha P-255 Digital Piano, 88-Key
Yamaha P-255 Digital Piano, 88-Key
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The Yamaha P-255 is a slim, portable piano with premium Yamaha digital piano technologies enhancing both touch and tone for the performer. Every specification of its... Learn more...
Yamaha Arius YDP-V240 88-Key Graded Hammer Piano (with Bench)
Yamaha Arius YDP-V240 88-Key Graded Hammer Piano (with Bench)
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Yamaha's Arius YDP-V240 is an entry-level ensemble digital piano with 88-note Graded Hammer Standard keyboard. The Graded Hammer Standard keyboard makes it a true jo... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!