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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Easy to do business with -- the support department has an endless knowledge of musical equipment." - Customer on May 8, 2015
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Martin GPCPA4 Rosewood Performing Artist Acoustic-Electric Guitar, with Case
New from $1,649.00 SAVE 17%
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The Martin GPCPA4 Rosewood Performing Artist acoustic-electric guitar provides visual and sonic beauty that is unheard of in this price range.... Learn more...
Martin GPCPA1 Plus Performing Artist Acoustic-Electric Guitar (with Case)
New from $3,099.00 SAVE 22%
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The Martin GPCPA1 Plus acoustic-electric guitar has solid East Indian rosewood back and sides. This instrument integrates state-of-the art Fishman Aura F-1 Plus elec... Learn more...
Martin HD28V Acoustic Guitar with Case
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Like New $2,674.00 SAVE 41%
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The Vintage series Martin HD28V acoustic guitar with Herringbone trim features East Indian rosewood back & sides, a Sitka spruce top, forward shifted scalloped X bra... Learn more...
Martin 00015M Acoustic Guitar (with Case)
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The Martin 00015M acoustic guitar has the long recognized the excellent tonal qualities of mahogany - bright, clear trebles and a warm mid-range. Among Martin's most... Learn more...
Martin DCPA4 Rosewood Performing Artist Acoustic-Electric Guitar with Case
New from $1,649.00 SAVE 17%
Like New $1,179.00 SAVE 41%
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The Martin DCPA4 Rosewood Performing Artist acoustic-electric guitar packs great features that give tonal color and variety.... Learn more...
Martin D18 Dreadnought Acoustic Guitar (with Case)
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Martin's Standard Series models have long been known for resonant warm tones, quality craftsmanship and tasteful styling. Standard Series guitars are owned and playe... Learn more...
Martin D15M Dreadnought Acoustic Guitar (with Case)
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The Martin D15M acoustic guitar is the most affordable solid wood guitar of the D15 series plus it is the most visually distinctive and innovative. Martin has the lo... Learn more...
Martin D35 Dreadnought Acoustic Guitar (with Case)
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The D35 has an Ebony fingerboard, solid Spruce top, solid Indian Rosewood back (3-piece) and sides, white binding, and a black and white rosette. Other features incl... Learn more...
Martin OMCPA4 Rosewood Performing Artist Acoustic-Electric Guitar, with Case
New from $1,649.00 SAVE 17%
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The Martin OMCPA4 Rosewood Performing Artist acoustic-electric guitar is a comfortable instrument with high quality craftsmanship plus premium tonewoods and electron... Learn more...
Martin D-41 Dreadnought Acoustic Guitar with Case
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This gorgeous Dreadnought boasts a solid spruce top that is hand-joined to lustrous rosewood back and sides. Abalone inlays in the rosette and ebony fretboard, combi... Learn more...
Martin HD28 Dreadnought Acoustic Guitar (with Case)
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The HD28 is a like a version of the D28 with a few slightly different features, such as scalloped bracing and a Zig Zag back inlay strip. Just like the D28, the HD28... Learn more...
Martin BCPA4 Performing Artist Acoustic-Electric Bass (with Case)
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The Martin BCPA4 Performing Artist Acoustic-Electric Bass has a deep and powerful voice, versatility (play it acoustically or plugged in), a fast, comfortable PA nec... Learn more...
Martin 00015SM Acoustic Guitar (with Case)
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Martin 00015SM is a 12-fret 000 all-mahogany acoustic guitar. Appointments on the Martin 00015SM include slot head, bone nut & saddle, Morado fingerboard & bridge, s... Learn more...
Martin D17M Acoustic Guitar (with Case)
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The Martin D17M is part of the all-solid-wood 17 Series, which resurrects the look of Martin's early Style 17 guitars. All 17 Series guitars feature a shaded gloss S... Learn more...
Martin D-35E Retro Acoustic-Electric Guitar
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With electronic imaging contributed from a 1967 vintage D-35 "donor" guitar, the D-35E Retro's resulting acoustic as well as amplified tone is projective, balanced a... Learn more...
Martin GPCPA4 Performing Artist Series Acoustic-Electric Guitar
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Play the Martin GPCPA4 Performing Artist Series 4 acoustic-electric guitar and you'll experience the unique combination of legendary Martin tone and revolutionary on... Learn more...
Martin OM-28 Acoustic Guitar (with Case)
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Carrying a distinct vintage-inspired design and updated like the D-18 a few years ago, the Martin OM-28 offers many of the features found in the pre-WWII era guitars... Learn more...
Martin DCPA1 Plus Performing Artist Acoustic-Electric Guitar
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The Martin DCPA1 Plus acoustic-electric cutaway model has solid East Indian rosewood back and sides and a Sitka spruce top. This instrument integrates state-of-the a... Learn more...
Martin 000C Classical Acoustic-Electric Guitar with Case
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The Martin 000C classical acoustic-electric delivers the very best in Martin craftsmanship in a nylon-string guitar, complete with a Fishman F1 Analog electronic sys... Learn more...
Martin 00017SM Acoustic Guitar (with Case)
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Martin 00017SM Acoustic Guitars have the body of a Style 17 guitar, known for the blues, especially during the early 1900s. The dry, crisp tone attracted many blues ... Learn more...
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!