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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has the best deals all the time. They also have the Play as you Pay option which is interest free, along with the fastest shipping for free, the best return policy and the best customer service anywhere, bar none!" - customer on March 12, 2017
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Martin 000C Classical Acoustic-Electric Guitar with Case
Martin 000C Classical Acoustic-Electric Guitar with Case
(8)
New from $2,029.00 SAVE 18%
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of $169.09
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The Martin 000C classical acoustic-electric delivers the very best in Martin craftsmanship in a nylon-string guitar, complete with a Fishman F1 Analog electronic sys... Learn more...
Martin GPC-15ME Cutaway Acoustic-Electric Guitar (with Case)
Martin GPC-15ME Cutaway Acoustic-Electric Guitar (with Case)
New from $1,799.00 SAVE 20%
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Martin GPC-15ME - A solid wood, Grand Performance cutaway model with understated beauty, the GPC-15ME is crafted with mahogany for the scallop-braced top, back and s... Learn more...
Martin DC-15ME Cutaway Acoustic-Electric Guitar, Left-Handed
Martin DC-15ME Cutaway Acoustic-Electric Guitar, Left-Handed
New from $1,799.00 SAVE 20%
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With an all mahogany body, the Martin DC-15ME produces a warm, rich, full tone. This Dreadnought acoustic-electric cutaway model is complete with an East Indian rose... Learn more...
Martin DCRSG Road Series Dreadnought Acoustic-Electric Guitar (with Case)
Martin DCRSG Road Series Dreadnought Acoustic-Electric Guitar (with Case)
New from $1,299.00 SAVE 23%
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of $108.25
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The Martin DCRSG is a cutaway Dreadnought built with a Sitka spruce top and mutenye back and sides. This guitar produces a beautiful even tone with good bass respons... Learn more...
Martin DRSG Dreadnought Acoustic-Electric Guitar
Martin DRSG Dreadnought Acoustic-Electric Guitar
New from $1,149.00 SAVE 23%
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With a Sitka spruce top and siris back and sides, this Dreadnought is a great sounding guitar at an affordable price. A Richlite fingerboard and bridge, gloss body, ... Learn more...
Martin SWDGT Sustainable Wood Series Acoustic Guitar, with Case
Martin SWDGT Sustainable Wood Series Acoustic Guitar, with Case
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New from $1,859.00 SAVE 19%
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The Martin SWDGT Sustainable Wood dreadnought acoustic guitar is an all solid-wood instrument made for the eco-conscious player. Constructed with wood that originate... Learn more...
Martin OMCPA4 Performing Artist Series Acoustic-Electric Guitar (with Case)
Martin OMCPA4 Performing Artist Series Acoustic-Electric Guitar (with Case)
New from $1,729.00 SAVE 19%
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Play the Martin OMCPA4 Performing Artist Series acoustic-electric and you'll experience the unique combination of legendary Martin tone and revolutionary onboard int... Learn more...
Martin OMC-35E Dreadnought Acoustic-Electric Guitar (with Case)
Martin OMC-35E Dreadnought Acoustic-Electric Guitar (with Case)
New from $3,399.00 SAVE 20%
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A narrow waist, small bodied guitar that produces a remarkable full sound, the OMC-35E is a must have for players of all levels. This Orchestra, acoustic-electric cu... Learn more...
Martin OMC-16E Orchestra Cutaway Acoustic-Electric Guitar (with Case)
Martin OMC-16E Orchestra Cutaway Acoustic-Electric Guitar (with Case)
New from $2,299.00 SAVE 20%
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The Martin OMC-16E is a cutaway Orchestra Model that features a Sitka spruce top paired with cherry back and sides. This FSC Certified model features a modified low ... Learn more...
Martin OM-28 Authentic 1931 Acoustic Guitar (with Case)
Martin OM-28 Authentic 1931 Acoustic Guitar (with Case)
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The OM-28 Authentic 1931 shares Martin's incredibly significant 14-fret neck Orchestra model innovation with its lengthened 25.4" scale and 1" neck width. Madagascar... Learn more...
Martin GPC-35E Dreadnought Acoustic-Electric Guitar (with Case)
Martin GPC-35E Dreadnought Acoustic-Electric Guitar (with Case)
New from $3,399.00 SAVE 20%
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Slightly smaller than a Dreadnought, the GPC-35E still packs a tonal punch. This is a Grand Performance, acoustic-electric cutaway model, featuring a solid Sitka spr... Learn more...
Martin GPC-28E Grand Performance Acoustic-Electric Guitar (with Case)
Martin GPC-28E Grand Performance Acoustic-Electric Guitar (with Case)
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The Martin GPC-28E is a Grand Performance, acoustic-electric cutaway, featuring a solid Sitka spruce top, East Indian rosewood back and sides, black ebony fingerboar... Learn more...
Martin DC-28E Dreadnought Acoustic-Electric Guitar (with Case)
Martin DC-28E Dreadnought Acoustic-Electric Guitar (with Case)
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This Dreadnought, acoustic-electric cutaway takes advantage of the full tonal qualities of East Indian rosewood and pairs it with a solid Sitka spruce top. A black e... Learn more...
Martin DC-18E Dreadnought Acoustic-Electric Guitar (with Case)
Martin DC-18E Dreadnought Acoustic-Electric Guitar (with Case)
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The warm tones of the genuine mahogany back and sides combined with a Sitka spruce top make this Dreadnought, acoustic-electric cutaway model truly sing. A solid bla... Learn more...
Martin D28 Louvin Brothers Acoustic Guitar (with Case)
Martin D28 Louvin Brothers Acoustic Guitar (with Case)
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The late country and gospel duo, the Louvin Brothers, are the inspiration for this Martin D-28 Louvin Brothers limited edition model. Based off a D-28 CFM 1955 model... Learn more...
Martin D-28 John Lennon Dreadnought Acoustic Guitar (with Case)
Martin D-28 John Lennon Dreadnought Acoustic Guitar (with Case)
New from $4,399.00 SAVE 20%
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The Martin D-28 John Lennon is the follow up to the D-28 John Lennon 75th Anniversary limited edition model, commemorating John's 75th birthday. This beautiful Dread... Learn more...
Martin D28 Authentic 1931 Acoustic Guitar (with Case)
Martin D28 Authentic 1931 Acoustic Guitar (with Case)
New from $7,199.00 SAVE 20%
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The Martin D28 Authentic 1931 Acoustic Guitar with Case is a meticulous replica of the very first Martin D-28 built in 1931. That guitar (Serial #48326) was recently... Learn more...
Martin D-16E Dreadnought Acoustic-Electric Guitar
Martin D-16E Dreadnought Acoustic-Electric Guitar
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The Martin D-16E is a Dreadnought, with a 000 depth, constructed of a Sitka spruce top and sycamore back and sides. It features silver binding and heelcap, an ebony ... Learn more...
Martin D15 Special Dreadnought Acoustic Guitar
Martin D15 Special Dreadnought Acoustic Guitar
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The Martin D15 Special is a time limited model that continues the Martin tradition of the popular 15 series line in a rich satin finish with solid mahogany back & si... Learn more...
Martin D12-35 50th Anniversary Dreadnought Acoustic Guitar (12-String, with Case)
Martin D12-35 50th Anniversary Dreadnought Acoustic Guitar (12-String, with Case)
New from $4,749.00 SAVE 20%
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Martin continues to celebrate the 50th Anniversary of the beloved D-35 model with the introduction of the D12-35 50th Anniversary Limited Edition model. This celebra... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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It's just as if you paid the whole amount up front!
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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!