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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "The staff at zZounds do an outstanding job of taking their time to make sure you are purchasing the right equipment for your needs -- they're extremely friendly and helpful people! I've bought several pieces from them and will continue to call on their expertise in the future" - Customer on May 12, 2015
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Mackie Control Extender Pro 8-Channel Extension for Control Universal Pro
New from $749.99 SAVE 21%
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The Mackie Control Extender Pro is an eight-channel control surface extension for MCU Pro. Slightly narrower than a MCU Pro, the Extender Pro has all the channel str... Learn more...
Mackie Onyx 1640i 16-Channel Premium Analog Mixer with FireWire Interface
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The 16-channel Mackie Onyx 1640i FireWire Recording Mixer combines the benefits of a powerful 16X16 FireWire interface with the hands-on control of premium analog fe... Learn more...
Mackie C300z and QSC GX3 Complete PA System
New from $999.95 SAVE 34%
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Like a match made in aural valhalla the Mackie C300z and QSC GX3 Complete PA System combines two Mackie C300z passive 12-inch speakers with the ultra-powerful QSC GX... Learn more...
Mackie PPM1008 8-Channel Powered Mixer (Stereo, 1600 Watts)
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Ultra-light and completely self-contained, the Mackie PPM1008 professional powered mixer features two ridiculously robust power amps for mains and/or monitors (800W ... Learn more...
Mackie 3204VLZ4 32-channel USB Mixer
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The 32-channel 3204VLZ4 features the proven performance of Mackie's Onyx mic preamps in a high-headroom/low-noise 4-bus design with a feature set perfect for live so... Learn more...
Mackie 2404VLZ4 24-Channel USB Mixer
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The 24-channel 2404VLZ4 features the proven performance of Mackie's Onyx mic preamps in a high-headroom/low-noise 4-bus design with a feature set perfect for live so... Learn more...
Mackie PPM608 8-Channel Powered Mixer (Stereo, 1000 Watts)
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Mackie's PPM608 8-channel ultra-light professional powered mixer delivers More Sound per Pound via dual 500W Mackie Fast Recovery Amps. Plus, our 32-bit RMFX+ proces... Learn more...
Mackie HD1521 2-Way 15" Powered Loudspeaker
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The HD1521 2-Way High-Definition Powered Loudspeaker delivers class-leading 1600W of peak system power via ultra-efficient Class-D Fast Recovery amplification. The p... Learn more...
Mackie DL1608L Digital iPad Controlled Mixer, with Lightning Connector (8-Bus)
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The Mackie DL1608L iPad Controlled Digital Mixer redeems live mixing by combining the proven power of a full-featured digital mixer with the unmatched ease and mobil... Learn more...
Mackie S515 2-Way Passive Loudspeaker (600 Watts, 1x15")
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The Mackie S515 2-Way Passive PA Speaker offers high power handling, rated at a peak of 1200-watts, from a highly-portable 2-way, 15-inch PA speaker cab.... Learn more...
Mackie Onyx 1220i 12-Channel Premium Analog Mixer with FireWire Interface
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The Mackie Onyx 1220i FireWire Recording Mixer combines four boutique-quality Onyx mic preamps, Perkins EQ and is qualified by Mackie for use with all major DAWs, in... Learn more...
Mackie HD1221 2-Way 12" Powered Loudspeaker
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Never before has there been such a perfect blend of power, portability and professional sound. The HD1221 2-Way High-Definition Powered Loudspeaker delivers class-le... Learn more...
Mackie HR824MKII Running Man 2-Way Active Studio Monitor (1x8")
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The high-resolution HR824mk2 Active studio reference monitor sounds as smooth as it looks. The Zero Edge Baffle minimizes diffraction for a crystal clear image of yo... Learn more...
Mackie 1642VLZ4 16-Channel Mixer
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The 16-channel 1642VLZ4 delivers the proven performance of Mackie Onyx mic preamps in a compact 4-bus mixer design perfect for bands, clubs and more. From every inpu... Learn more...
Mackie Onyx 32 Mixer
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The Onyx 24.4 and 32.4 consoles upgrade the performance and functionality of the legendary Mackie SR24-4 and 32-4, while retaining their convenient 24- and 32-channe... Learn more...
Mackie Onyx 1620i 16-Channel Analog Mixer with FireWire Interface
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The 16-channel Mackie Onyx 1620i FireWire Recording Mixer combines the benefits of a powerful computer interface with the hands-on control of premium analog features... Learn more...
Mackie HD1501 Powered Subwoofer (1200 Watts, 1x15")
New from $899.99 SAVE 20%
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The Mackie HD1501 is capable of producing 1200 watts of power and it does so in an extremely compact design that's easy to move from gig to gig. Class-D Fast Recover... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20V-0P57. Llame Gratis en Español: 800-460-7976
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Shop with those who respect your privacy — we do. Copyright © 1996-2015, zZounds Music, LLC. Terms of use apply.
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!