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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds provides an excellent Play as you Pay program, good prices, and solid support. I love zZounds, I have been ordering from them for two years now." Customer on September 5, 2016
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Ibanez M80M Meshuggah Electric Guitar, 8-String (with Case)
Ibanez M80M Meshuggah Electric Guitar, 8-String (with Case)
(1)
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Based on the signature 8-string developed from the collaboration of Marten and Fredrik of Meshuggah and the Ibanez Custom Shop, the M80M recreates the innovative fea... Learn more...
Ibanez RG652AHM Prestige Electric Guitar (with Case)
Ibanez RG652AHM Prestige Electric Guitar (with Case)
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The RG652AHM features an ash body for sparkling highs and beefy lows with a generous heaping of sustain. The ultra-fast, 5-piece maple/walnut, Super Wizard High Perf... Learn more...
Ibanez S771PB Electric Guitar
Ibanez S771PB Electric Guitar
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Ibanez's marvel of form and function, the S Series, continues to evolve for today's player with the S771PB Electric Guitar.... Learn more...
Ibanez AG95L Artcore Left-Handed Electric Guitar
Ibanez AG95L Artcore Left-Handed Electric Guitar
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The fully-hollow AG95 features a select figured bubinga top, back, and sides, and handsome ivory binding on the body, headstock, and fretboard. An expertly crafted t... Learn more...
Ibanez Paul Gilbert PGM80P Signature Electric Guitar (with Case)
Ibanez Paul Gilbert PGM80P Signature Electric Guitar (with Case)
New from $1,399.99 SAVE 24%
Like New $1,119.00 SAVE 40%
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When Paul Gilbert burst onto the scene in the early 80's with Racer X, guitarists worldwide were ready to burn their instruments. Following his blistering run with R... Learn more...
Ibanez JEM77WDP Steve Vai Electric Guitar (with Case)
Ibanez JEM77WDP Steve Vai Electric Guitar (with Case)
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When Steve Vai teamed up with Ibanez in 1987, little did he realize what a lasting impact his signature model guitar would have. Today, the JEM is an iconic instrume... Learn more...
Ibanez ARZIR20 Iron Label Series Electric Guitar
Ibanez ARZIR20 Iron Label Series Electric Guitar
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The Ibanez ARZIR20 Iron Label guitar features a Mahogany ARZ set-in Mahogany neck and body, Jumbo frets, and the TOM bridge for superior intonation and sustain.... Learn more...
Ibanez SR1405E Electric Bass, 5-String (with Gig Bag)
Ibanez SR1405E Electric Bass, 5-String (with Gig Bag)
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Professional players and gear reviewers alike have been singing the praises of the SR Premium series since its introduction. Crafted by the Ibanez Premium luthiers, ... Learn more...
Ibanez CBM100 Coy Bowles Signature Electric Guitar (with Case)
Ibanez CBM100 Coy Bowles Signature Electric Guitar (with Case)
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As a multi-instrumentalist in the GRAMMY Award-winning Zac Brown Band, Coy Bowles has had the opportunity to play many guitars -- however, there's only one he calls ... Learn more...
Ibanez PWM10 Paul Waggoner Signature Electric Guitar (with Case)
Ibanez PWM10 Paul Waggoner Signature Electric Guitar (with Case)
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As a founding member, songwriter, and lead guitarist of Between the Buried and Me, Paul Waggoner's unique style is an integral part of the band's progressive sound. ... Learn more...
Ibanez Prestige RG652AHMFX Electric Guitar (with Case)
Ibanez Prestige RG652AHMFX Electric Guitar (with Case)
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As the crown jewel of Ibanez, the Prestige line represents the passion and pride of Japanese luthiery. These guitars, produced exclusively in Japan, have earned worl... Learn more...
Ibanez AELFF10 Fanned Fret Acoustic-Electric Guitar
Ibanez AELFF10 Fanned Fret Acoustic-Electric Guitar
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Previously only available from boutique guitar builders builders, Ibanez is proud to introduce their first fanned fret acoustic/electric the AELFF10NT. The purpose o... Learn more...
Ibanez Andy Timmons Electric Guitar (with Case)
Ibanez Andy Timmons Electric Guitar (with Case)
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Andy Timmons has redefined what it means to be a virtuoso guitarist. His flawless technical ability is delicately balanced with a penchant for soulful and expressive... Learn more...
Ibanez AGBV200A Active Electric Bass
Ibanez AGBV200A Active Electric Bass
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The Ibanez AGBV200A Active Electric Bass captures the look of older vintage gear, well-worn with battle scars earned throughout its years of hard use. Much like a vi... Learn more...
Ibanez AMV100FMD Artstar Vintage Electric Guitar (with Case)
Ibanez AMV100FMD Artstar Vintage Electric Guitar (with Case)
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There's something enticing about the look of an older, vintage guitar - well worn with battle scars, earned throughout its years of hard use. Much like a vintage lea... Learn more...
Ibanez SR5SM Premium Electric Bass, 5-String (with Case)
Ibanez SR5SM Premium Electric Bass, 5-String (with Case)
New from $1,799.99 SAVE 25%
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of $150.00
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The Ibanez SR5SMLTD features beautiful Spalted Maple & Bubinga top with Mahogany body. The rock-solid and ultra-fast Atlas-5 5-piece Wenge/Bubinga neck with a stunni... Learn more...
Ibanez AFBV200A Electric Bass
Ibanez AFBV200A Electric Bass
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There's something enticing about the look of an older, vintage gear--well worn with battle scars, earned throughout its years of hard use. Much like a vintage leathe... Learn more...
Ibanez AM153 Artstar Semi-Hollowbody Electric Guitar (with Case)
Ibanez AM153 Artstar Semi-Hollowbody Electric Guitar (with Case)
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There's nothing like the tone of a hollowbody. It creates a sonic quality no electronics can replicate. As part of Ibanez's Artstar Series the AM153 is a semi-hollow... Learn more...
Ibanez SR1805E SR Premium Electric Bass, 5-String
Ibanez SR1805E SR Premium Electric Bass, 5-String
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New from $1,399.99 SAVE 24%
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Crafted in the Ibanez Premium facility in Indonesia, the SR1805E shares many of the high-end appointments of the much-respected Prestige line.... Learn more...
Ibanez S770PB Electric Guitar
Ibanez S770PB Electric Guitar
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New from $799.99 SAVE 24%
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Rocking with a rustic edge: the S770PB features a Poplar Burl top, with Mahogany body. The ZR bridge is the same as the ZR-2's, but with an improved tremolo arm with... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!