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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "As a full-time gigging musician, zZounds no interest installment plan has truly saved me on more than one occasion. zZounds has competitive pricing, great customer service and a no-hassle return policy. I am a devoted customer!" Customer on July 5, 2016
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Ibanez SIX7FDFM Iron Label Electric Guitar, 7-String
Ibanez SIX7FDFM Iron Label Electric Guitar, 7-String
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As the legion of converts to the "made-for-metal" Iron Label series keeps growing, Ibanez continues to tap the seismic underworld for inspiration. Working their famo... Learn more...
Ibanez SR500 Electric Bass
Ibanez SR500 Electric Bass
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The SR500 family is one example of this evolution. The SR500 models feature a fast SR4 neck (bubinga/wenge), a mahogany body, and Bartolini MK1 pickups. Onboard Bart... Learn more...
Ibanez SR1805E SR Premium Electric Bass, 5-String
Ibanez SR1805E SR Premium Electric Bass, 5-String
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New from $1,399.99 SAVE 24%
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Crafted in the Ibanez Premium facility in Indonesia, the SR1805E shares many of the high-end appointments of the much-respected Prestige line.... Learn more...
Ibanez TAM10 Tosin Abasi Signature Electric Guitar, 8-String (with Case)
Ibanez TAM10 Tosin Abasi Signature Electric Guitar, 8-String (with Case)
New from $1,299.99 SAVE 24%
Like New $899.95 SAVE 48%
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Patterned closely after Tosin's flagship signature, the TAM100, the TAM10 can similarly claim lineage from the Ibanez on which Abasi developed his mind-blowing chops... Learn more...
Ibanez Paul Stanley PS120 Electric Guitar
Ibanez Paul Stanley PS120 Electric Guitar
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With a bigger than life stage show and some great rock anthems, KISS clawed their way to the top of the charts during the 70's to become one of the biggest acts in t... Learn more...
Ibanez S7721PB Electric Guitar, 7-String
Ibanez S7721PB Electric Guitar, 7-String
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The Ibanez S7721PB is a meeting of Ibanez 7-string expertise and that legendary marvel of form and function, the S Series. Dramatically contrasted by smatterings of ... Learn more...
Ibanez AM153 Artstar Semi-Hollowbody Electric Guitar (with Case)
Ibanez AM153 Artstar Semi-Hollowbody Electric Guitar (with Case)
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There's nothing like the tone of a hollowbody. It creates a sonic quality no electronics can replicate. As part of Ibanez's Artstar Series the AM153 is a semi-hollow... Learn more...
Ibanez RGAIR6 Iron Label Electric Guitar
Ibanez RGAIR6 Iron Label Electric Guitar
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With the growing popularity of the Iron Label series, Ibanez continues to tap the seismic underworld for inspiration. Working their famous RGA body shape from the "c... Learn more...
Ibanez SR656 Electric Bass, 6-String
Ibanez SR656 Electric Bass, 6-String
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The SR656 is a handsome 6-string bass designed with the working musician in mind. At the heart of this bass is an Ash body, chosen for its bright, articulate tone an... Learn more...
Ibanez ARZIR20 Iron Label Series Electric Guitar
Ibanez ARZIR20 Iron Label Series Electric Guitar
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New from $899.99 SAVE 27%
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The Ibanez ARZIR20 Iron Label guitar features a Mahogany ARZ set-in Mahogany neck and body, Jumbo frets, and the TOM bridge for superior intonation and sustain.... Learn more...
Ibanez RGDIX7MPB Electric Guitar, 7-String
Ibanez RGDIX7MPB Electric Guitar, 7-String
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With the growing popularity of the Iron Label series, Ibanez continues to tap the seismic underworld for inspiration. Working their famous RGD body shape from the "c... Learn more...
Ibanez S770PB Electric Guitar
Ibanez S770PB Electric Guitar
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Rocking with a rustic edge: the S770PB features a Poplar Burl top, with Mahogany body. The ZR bridge is the same as the ZR-2's, but with an improved tremolo arm with... Learn more...
Ibanez SR1400E Electric Bass (with Gig Bag)
Ibanez SR1400E Electric Bass (with Gig Bag)
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Professional players and gear reviewers alike have been singing the praises of the SR Premium series since its introduction, and this includes the Ibanez SR1400E Bas... Learn more...
Ibanez BTB675 5-String Electric Bass
Ibanez BTB675 5-String Electric Bass
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The concepts behind boutique basses are often the justification for making them extremely expensive. With the advent of the BTB however, Ibanez decided that these sa... Learn more...
Ibanez RG652AHM Prestige Electric Guitar (with Case)
Ibanez RG652AHM Prestige Electric Guitar (with Case)
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The RG652AHM features an ash body for sparkling highs and beefy lows with a generous heaping of sustain. The ultra-fast, 5-piece maple/walnut, Super Wizard High Perf... Learn more...
Ibanez Andy Timmons Electric Guitar (with Case)
Ibanez Andy Timmons Electric Guitar (with Case)
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New from $1,299.99 SAVE 24%
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Andy Timmons has redefined what it means to be a virtuoso guitarist. His flawless technical ability is delicately balanced with a penchant for soulful and expressive... Learn more...
Ibanez ASV100FMD Electric Guitar (with Case)
Ibanez ASV100FMD Electric Guitar (with Case)
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Lurking beneath its artfully distressed facade and low gloss, aged finish is a sophisticated semi-hollow, made to handle almost any musical challenge imaginable. The... Learn more...
Ibanez SR1300E Electric Bass (with Gig Bag)
Ibanez SR1300E Electric Bass (with Gig Bag)
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Professional players and gear reviewers alike have been singing the praises of the SR Premium series since its introduction, and this includes the Ibanez SR1300E. Cr... Learn more...
Ibanez RG752 Electric Guitar, 7-String (with Case)
Ibanez RG752 Electric Guitar, 7-String (with Case)
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As the crown jewel of the Ibanez line, the Prestige designation paints a vivid picture of the passion and pride of Japanese luthiery. These guitars, produced exclusi... Learn more...
Ibanez SR1900E Electric Bass (with Gig Bag)
Ibanez SR1900E Electric Bass (with Gig Bag)
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Professional players and gear reviewers alike have been singing the praises of the SR Premium series since its introduction. Crafted by the Ibanez Premium luthiers, ... Learn more...
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!