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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds Payment Plans make it great for working DJs and bands to have a better sound and be able to pay for it!" Customer on November 19, 2016
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Ibanez SR1905E Electric Bass (with Gig Bag)
Ibanez SR1905E Electric Bass (with Gig Bag)
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Professional players and gear reviewers alike have been singing the praises of the SR Premium series since its introduction. Crafted by the Ibanez Premium luthiers, ... Learn more...
Ibanez SR1805E SR Premium Electric Bass, 5-String
Ibanez SR1805E SR Premium Electric Bass, 5-String
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Crafted in the Ibanez Premium facility in Indonesia, the SR1805E shares many of the high-end appointments of the much-respected Prestige line.... Learn more...
Ibanez RGAIX6FM Iron Label Electric Guitar
Ibanez RGAIX6FM Iron Label Electric Guitar
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With the growing popularity of the Iron Label series, Ibanez continues to tap the seismic underworld for inspiration. Working their famous RGA body shape from the "c... Learn more...
Ibanez RG652KFX Prestige Electric Guitar (with Case)
Ibanez RG652KFX Prestige Electric Guitar (with Case)
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The RG652KFX features a basswood body with a visually stunning Australian blackwood top. A highlight of the RG652KFX is the incredibly fast, Super Wizard High-Perfor... Learn more...
Ibanez RGIR30BFE Iron Label Electric Guitar
Ibanez RGIR30BFE Iron Label Electric Guitar
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As the legion of converts to the "made-for-metal" Iron Label series continues to grow, Ibanez continues to tap the seismic underworld for inspiration. Working their ... Learn more...
Ibanez RGAIX7FM Iron Label Electric Guitar, 7-String
Ibanez RGAIX7FM Iron Label Electric Guitar, 7-String
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With the growing popularity of the Iron Label series, Ibanez continues to tap the seismic underworld for inspiration. Working their famous RGA body shape from the "c... Learn more...
Ibanez RGIF8 Iron Label Fanned-Fret Electric Guitar, 8-String
Ibanez RGIF8 Iron Label Fanned-Fret Electric Guitar, 8-String
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As the legion of converts to the "made-for-metal" Iron Label series continues to grow, Ibanez continues to work at providing new instruments for those guitarists who... Learn more...
Ibanez JBM27 Jake Bowen Electric Guitar, 7-String (with Case)
Ibanez JBM27 Jake Bowen Electric Guitar, 7-String (with Case)
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The JBM27's 3-piece Maple Wizard II-7 neck allows for smooth access to the upper frets and increased sustain. The JBM27 features a Mahogany body with a Maple top, an... Learn more...
Ibanez SIX6DFM Iron Label Electric Guitar
Ibanez SIX6DFM Iron Label Electric Guitar
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As the legion of converts to the "made-for-metal" Iron Label series keeps growing, Ibanez continues to tap the seismic underworld for inspiration. Working their famo... Learn more...
Ibanez JS2450 Joe Satriani Signature Electric Guitar (with Case)
Ibanez JS2450 Joe Satriani Signature Electric Guitar (with Case)
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The Ibanez JS2450 Joe Satriani Signature Electric Guitar is made in Japan with typical Ibanez flair and remarkable craftsmanship. It's a fine instrument, designed to... Learn more...
Ibanez RGIT20FE RG Iron Label Electric Guitar
Ibanez RGIT20FE RG Iron Label Electric Guitar
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As the legion of converts to the made-for-metal Iron Label series continues to grow, Ibanez continues to tap the seismic underworld for inspiration. Working from the... Learn more...
Ibanez S5521Q Prestige Electric Guitar (with Case)
Ibanez S5521Q Prestige Electric Guitar (with Case)
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The Ibanez S5521Q features a handsomely contoured mahogany body with a richly quilted maple cap and revered Super Wizard High Performance neck -- constructed of five... Learn more...
Ibanez RG652FX Prestige Electric Guitar (with Case)
Ibanez RG652FX Prestige Electric Guitar (with Case)
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The Ibanez RG652FX includes top quality components such as the Super Wizard High-Performance 5-piece Maple/ Walnut neck for smooth, fast performance and rock solid s... Learn more...
Ibanez AELFF10 Fanned Fret Acoustic-Electric Guitar
Ibanez AELFF10 Fanned Fret Acoustic-Electric Guitar
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Previously only available from boutique guitar builders builders, Ibanez is proud to introduce their first fanned fret acoustic/electric the AELFF10NT. The purpose o... Learn more...
Ibanez RG851MPB Prestige Electric Guitar, 8-String (with Case)
Ibanez RG851MPB Prestige Electric Guitar, 8-String (with Case)
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The Ibanez RG852MPBGFB features a Basswood body with a visually intriguing Mappa Burl top that will easily turn heads. No matter how many strings you need, have no f... Learn more...
Ibanez JEM7V Steve Vai JEM Electric Guitar (with Case)
Ibanez JEM7V Steve Vai JEM Electric Guitar (with Case)
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Few would debate Steve Vai's tremendous influence on Ibanez guitars. When the first Vai JEM guitars appeared in 1987 -- with their Edge tremolos, lightning-fast 2-oc... Learn more...
Ibanez UV70P Universe Premium Steve Vai Electric Guitar (with Case)
Ibanez UV70P Universe Premium Steve Vai Electric Guitar (with Case)
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Inspired by Steve Vai, Ibanez has created another excellent playing guitar which is the Universe UV70P. Featuring DiMarzio pickups for great tone and jumbo frets on ... Learn more...
Ibanez SRF705 Portamento Fretless Electric Bass, 5-String
Ibanez SRF705 Portamento Fretless Electric Bass, 5-String
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For some players the electric bass is a compromise of convenience--a substitute for the upright bass they have to leave at home. To those players Ibanez says: "Compr... Learn more...
Ibanez SR655 Electric Bass, 5-String
Ibanez SR655 Electric Bass, 5-String
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The Ibanez SR655 is a handsome 5-string bass designed with the working musician in mind. At the heart of this bass is an ash body, chosen for its bright, articulate ... Learn more...
Ibanez GB10SE George Benson Electric Guitar
Ibanez GB10SE George Benson Electric Guitar
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Inspired by the popularity of George Benson's GB10 signature model, the GB10SE exemplifies Ibanez expertise in creating high-quality, affordable signature instrument... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
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With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!