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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds' Play as You Pay plan is fantastic! I'ts the most affordable way to get gear. I have made three purchases and plan to buy more! Thanks zZounds." Customer on July 22, 2016
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Ibanez RGAIX6FM Iron Label Electric Guitar
Ibanez RGAIX6FM Iron Label Electric Guitar
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With the growing popularity of the Iron Label series, Ibanez continues to tap the seismic underworld for inspiration. Working their famous RGA body shape from the "c... Learn more...
Ibanez JEM70V Steve Vai Electric Guitar with Case
Ibanez JEM70V Steve Vai Electric Guitar with Case
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The Ibanez JEM/UV series models, including the JEM70V, are designed to break boundaries. Steve Vai is one of the revered few on that short list of players who have c... Learn more...
Ibanez GB10SE George Benson Electric Guitar
Ibanez GB10SE George Benson Electric Guitar
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Inspired by the popularity of George Benson's GB10 signature model, the GB10SE exemplifies Ibanez expertise in creating high-quality, affordable signature instrument... Learn more...
Ibanez SR655 Electric Bass, 5-String
Ibanez SR655 Electric Bass, 5-String
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The Ibanez SR655 is a handsome 5-string bass designed with the working musician in mind. At the heart of this bass is an ash body, chosen for its bright, articulate ... Learn more...
Ibanez SR1306E Electric Bass, 6-String (with Gig Bag)
Ibanez SR1306E Electric Bass, 6-String (with Gig Bag)
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Professional players and gear reviewers alike have been singing the praises of the SR Premium series since its introduction, and this includes the Ibanez SR1306E Bas... Learn more...
Ibanez RGIT20FE RG Iron Label Electric Guitar
Ibanez RGIT20FE RG Iron Label Electric Guitar
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As the legion of converts to the made-for-metal Iron Label series continues to grow, Ibanez continues to tap the seismic underworld for inspiration. Working from the... Learn more...
Ibanez JBM27 Jake Bowen Electric Guitar, 7-String (with Case)
Ibanez JBM27 Jake Bowen Electric Guitar, 7-String (with Case)
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The JBM27's 3-piece Maple Wizard II-7 neck allows for smooth access to the upper frets and increased sustain. The JBM27 features a Mahogany body with a Maple top, an... Learn more...
Ibanez BTB676 6-String Electric Bass
Ibanez BTB676 6-String Electric Bass
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The Ibanez BTB676 Electric Bass Guitar is a wonderfully dynamic electric bass packed with professional features including a neck-thru construction, walnut and light ... Learn more...
Ibanez JS2450 Joe Satriani Signature Electric Guitar (with Case)
Ibanez JS2450 Joe Satriani Signature Electric Guitar (with Case)
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The Ibanez JS2450 Joe Satriani Signature Electric Guitar is made in Japan with typical Ibanez flair and remarkable craftsmanship. It's a fine instrument, designed to... Learn more...
Ibanez BTB7E Electric Bass, 7-String (with Case)
Ibanez BTB7E Electric Bass, 7-String (with Case)
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The added first string of the BTB7ENTF (factory tuning: 1F, 2C, 3G, 4D, 5A, 6E, 7B) opens up wider range for chords and soloing, while at the lower end still deliver... Learn more...
Ibanez SR755 Electric Bass, 5-String
Ibanez SR755 Electric Bass, 5-String
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The Ibanez SR755 is a handsome 5-string bass designed with the working musician in mind. The Mahogany body, combined with a Bubinga top, creates a warm balanced tone... Learn more...
Ibanez UV71P Universe Electric Guitar, 7-String (with Case)
Ibanez UV71P Universe Electric Guitar, 7-String (with Case)
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With the success of the JEM, Steve Vai went to Ibanez to request a 7-string version of his signature guitar. The result was a variation on the JEM called the Univers... Learn more...
Ibanez RGIX27FESM Iron Label Electric Guitar, 7-String
Ibanez RGIX27FESM Iron Label Electric Guitar, 7-String
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With the growing popularity of the Iron Label series, Ibanez continues to tap the seismic underworld for inspiration. Working the famous RG body shape from the "chas... Learn more...
Ibanez JBM20 Jake Bowen Electric Guitar (with Case)
Ibanez JBM20 Jake Bowen Electric Guitar (with Case)
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Just as each new Periphery release seems to morph progressive metal another 180 degrees, Jake Bowen, the source of the band's rich tapestry of guitar-based ambient s... Learn more...
Ibanez JS24P Joe Satriani Premium Electric Guitar (with Case)
Ibanez JS24P Joe Satriani Premium Electric Guitar (with Case)
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A jaw-dropping Satriani Signature Model for the ages, the Ibanez JS24P Joe Satriani Premium Electric Guitar is packed with incredible features including an American ... Learn more...
Ibanez SR650 Electric Bass
Ibanez SR650 Electric Bass
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The Ibanez SR650 is a handsome 4-string bass designed with the working musician in mind. At the heart of this bass is an ash body, chosen for its bright, articulate ... Learn more...
Ibanez MTM20 Mick Thomson Signature Electric Guitar
Ibanez MTM20 Mick Thomson Signature Electric Guitar
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Mick Thomson's musical exploration never stops, nor does his search for an instrument that best fits the next chapter of his creative journey. His collaboration with... Learn more...
Ibanez RG752WMFX Prestige Electric Guitar, 7-String
Ibanez RG752WMFX Prestige Electric Guitar, 7-String
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The Ibanez RG752WMFX features a Mahogany body with a visually striking Wenge top. No matter how many strings you need, have no fear, there's never any compromise in ... Learn more...
Ibanez BTB775PB 5-String Electric Bass
Ibanez BTB775PB 5-String Electric Bass
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Without a doubt, your instrument should equal the quality of your effort. At some point the word "boutique" comes to mind: Select-grade materials, neck-thru construc... Learn more...
Ibanez RG652KFX Prestige Electric Guitar (with Case)
Ibanez RG652KFX Prestige Electric Guitar (with Case)
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The RG652KFX features a basswood body with a visually stunning Australian blackwood top. A highlight of the RG652KFX is the incredibly fast, Super Wizard High-Perfor... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

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With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!