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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "All the guitars and other things I've bought from zZounds arrived in perfect condition. This is the only store I go to for all my gear now." - Customer on April 17
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Ibanez SR750 Electric Bass
Ibanez SR750 Electric Bass
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The Ibanez SR750 sports a 5-pc Jatoba/Bubinga SR4 neck and a Rosewood fretboard, embedded with elegant Abalone oval inlays. An Accu-cast B300 bridge provides excelle... Learn more...
Ibanez BTB33 Electric Bass, 5-String
Ibanez BTB33 Electric Bass, 5-String
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New from $999.99 SAVE 27%
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Designed for players looking to explore the upper region of the fretboard, the BTB33 is a 5-string bass tuned from E to C. Excellent for playing chords and soloing u... Learn more...
Ibanez SR806 Electric Bass, 6-String
Ibanez SR806 Electric Bass, 6-String
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For 25 years the SR has given electric bass players a modern alternative with its smooth, fast neck, lightweight body, and perfectly matched electronics. The Ibanez ... Learn more...
Ibanez SR756 Electric Bass, 6-String
Ibanez SR756 Electric Bass, 6-String
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Try the Ibanez SR756 6-string electric bass why? for 25 years the SR has given bass players a modern alternative. With its continued popularity, Ibanez is constantly... Learn more...
Ibanez S770PB Electric Guitar
Ibanez S770PB Electric Guitar
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Rocking with a rustic edge: the S770PB features a Poplar Burl top, with Mahogany body. The ZR bridge is the same as the ZR-2's, but with an improved tremolo arm with... Learn more...
Ibanez AMV100FMD Artstar Vintage Electric Guitar (with Case)
Ibanez AMV100FMD Artstar Vintage Electric Guitar (with Case)
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There's something enticing about the look of an older, vintage guitar - well worn with battle scars, earned throughout its years of hard use. Much like a vintage lea... Learn more...
Ibanez Iron Label RGIF7 Fanned Fret Electric Guitar
Ibanez Iron Label RGIF7 Fanned Fret Electric Guitar
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As the legion of converts to the "made-for-metal" Iron Label series continues to grow, Ibanez continues to work at providing new instruments for those guitarists who... Learn more...
Ibanez RGAIX6FM Iron Label Electric Guitar
Ibanez RGAIX6FM Iron Label Electric Guitar
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With the growing popularity of the Iron Label series, Ibanez continues to tap the seismic underworld for inspiration. Working their famous RGA body shape from the "c... Learn more...
Ibanez RGIT20FE RG Iron Label Electric Guitar
Ibanez RGIT20FE RG Iron Label Electric Guitar
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As the legion of converts to the made-for-metal Iron Label series continues to grow, Ibanez continues to tap the seismic underworld for inspiration. Working from the... Learn more...
Ibanez RG652AHM Prestige Electric Guitar (with Case)
Ibanez RG652AHM Prestige Electric Guitar (with Case)
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The RG652AHM features an ash body for sparkling highs and beefy lows with a generous heaping of sustain. The ultra-fast, 5-piece maple/walnut, Super Wizard High Perf... Learn more...
Ibanez JBM20 Jake Bowen Electric Guitar (with Case)
Ibanez JBM20 Jake Bowen Electric Guitar (with Case)
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Just as each new Periphery release seems to morph progressive metal another 180 degrees, Jake Bowen, the source of the band's rich tapestry of guitar-based ambient s... Learn more...
Ibanez RGDIX7MPB Electric Guitar, 7-String
Ibanez RGDIX7MPB Electric Guitar, 7-String
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With the growing popularity of the Iron Label series, Ibanez continues to tap the seismic underworld for inspiration. Working their famous RGD body shape from the "c... Learn more...
Ibanez BTB685 Terra Firma Electric Bass, 5-String
Ibanez BTB685 Terra Firma Electric Bass, 5-String
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If you're looking for that new bass tool to enrich your creative palette, The Ibanez Bass Workshop may have built your next instrument. This new product group focuse... Learn more...
Ibanez RG9QM Electric Guitar, 9-String
Ibanez RG9QM Electric Guitar, 9-String
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Ibanez, the recognized "First in Seven, Leader in Eight" is now the "Master of Nine." After bringing a high performance 8-string within reach for every player -- Iba... Learn more...
Ibanez Prestige RG652AHMFX Electric Guitar (with Case)
Ibanez Prestige RG652AHMFX Electric Guitar (with Case)
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As the crown jewel of Ibanez, the Prestige line represents the passion and pride of Japanese luthiery. These guitars, produced exclusively in Japan, have earned worl... Learn more...
Ibanez SRC6 Crossover Electric Bass, 6-String
Ibanez SRC6 Crossover Electric Bass, 6-String
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The SRC6 Crossover is born of that place where guitar intersects with bass. With its 30" scale neck, some might even label it a "baritone guitar."... Learn more...
Ibanez RGAIX7FM Iron Label Electric Guitar, 7-String
Ibanez RGAIX7FM Iron Label Electric Guitar, 7-String
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With the growing popularity of the Iron Label series, Ibanez continues to tap the seismic underworld for inspiration. Working their famous RGA body shape from the "c... Learn more...
Ibanez JBM-100 Jake Bowen Signature Electric Guitar (with Case)
Ibanez JBM-100 Jake Bowen Signature Electric Guitar (with Case)
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Just as each new Periphery release seems to morph progressive metal another 180 degrees, Jake Bowen, the source of the band's rich tapestry of guitar-based ambient s... Learn more...
Ibanez UV77 Limited Edition Steve Vai Electric Guitar (with Case)
Ibanez UV77 Limited Edition Steve Vai Electric Guitar (with Case)
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2015 marked the 25th anniversary of the release of Steve Vai's landmark solo album, Passion & Warfare. Critically acclaimed and publicly celebrated for its unique ar... Learn more...
Ibanez SR1805E SR Premium Electric Bass, 5-String
Ibanez SR1805E SR Premium Electric Bass, 5-String
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Crafted in the Ibanez Premium facility in Indonesia, the SR1805E shares many of the high-end appointments of the much-respected Prestige line.... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
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It's just as if you paid the whole amount up front!
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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!