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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds payment plan financing makes it easier for normal folks to buy pro grade instruments." - Customer on April 10
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Ibanez SR1905E Electric Bass (with Gig Bag)
Ibanez SR1905E Electric Bass (with Gig Bag)
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Professional players and gear reviewers alike have been singing the praises of the SR Premium series since its introduction. Crafted by the Ibanez Premium luthiers, ... Learn more...
Ibanez RG752WMFX Prestige Electric Guitar, 7-String
Ibanez RG752WMFX Prestige Electric Guitar, 7-String
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The Ibanez RG752WMFX features a Mahogany body with a visually striking Wenge top. No matter how many strings you need, have no fear, there's never any compromise in ... Learn more...
Ibanez RGIX20FESM Iron Label Electric Guitar
Ibanez RGIX20FESM Iron Label Electric Guitar
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With the growing popularity of the Iron Label series, Ibanez continues to tap the seismic underworld for inspiration. Working their famous RG body shape from the "ch... Learn more...
Ibanez S771PB Electric Guitar
Ibanez S771PB Electric Guitar
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Ibanez's marvel of form and function, the S Series, continues to evolve for today's player with the S771PB Electric Guitar.... Learn more...
Ibanez M80M Meshuggah Electric Guitar, 8-String (with Case)
Ibanez M80M Meshuggah Electric Guitar, 8-String (with Case)
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Based on the signature 8-string developed from the collaboration of Marten and Fredrik of Meshuggah and the Ibanez Custom Shop, the M80M recreates the innovative fea... Learn more...
Ibanez JBM27 Jake Bowen Electric Guitar, 7-String (with Case)
Ibanez JBM27 Jake Bowen Electric Guitar, 7-String (with Case)
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The JBM27's 3-piece Maple Wizard II-7 neck allows for smooth access to the upper frets and increased sustain. The JBM27 features a Mahogany body with a Maple top, an... Learn more...
Ibanez MTM20 Mick Thomson Signature Electric Guitar
Ibanez MTM20 Mick Thomson Signature Electric Guitar
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Mick Thomson's musical exploration never stops, nor does his search for an instrument that best fits the next chapter of his creative journey. His collaboration with... Learn more...
Ibanez SIX20 Iron Label Electric Guitar
Ibanez SIX20 Iron Label Electric Guitar
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Ibanez's Iron Label SIX20DBG solid body electric guitar takes the speed and performance of their S series to a whole new level of intensity. The S series' graceful 3... Learn more...
Ibanez MTM1 Mick Thomson Slipknot Electric Guitar (with Case)
Ibanez MTM1 Mick Thomson Slipknot Electric Guitar (with Case)
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"The combination of mahogany, maple and rosewood with a massive fixed-bridge and EMTY pickups make this guitar sound absolutely huge." - Mick Thomson... Learn more...
Ibanez RGIX27FESM Iron Label Electric Guitar, 7-String
Ibanez RGIX27FESM Iron Label Electric Guitar, 7-String
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With the growing popularity of the Iron Label series, Ibanez continues to tap the seismic underworld for inspiration. Working the famous RG body shape from the "chas... Learn more...
Ibanez SR805 Electric Bass, 5-String
Ibanez SR805 Electric Bass, 5-String
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For 25 years the Ibanez SR has given electric bass players a modern alternative. With its smooth, fast neck, lightweight body, and perfectly matched electronics. The... Learn more...
Ibanez Paul Stanley PS10 Electric Guitar (with Case)
Ibanez Paul Stanley PS10 Electric Guitar (with Case)
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With a bigger-than-life stage show and some great rock anthems, KISS clawed their way to the top of the charts during the '70s to become one of the biggest acts in t... Learn more...
Ibanez RG9 Electric Guitar, 9-String
Ibanez RG9 Electric Guitar, 9-String
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After having brought a high performance 8-string into the range of affordability for every player who heard the siren call of that instrument's musical mysteries, he... Learn more...
Ibanez RGIR27 Iron Label Electric Guitar, 7-String
Ibanez RGIR27 Iron Label Electric Guitar, 7-String
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As the legion of converts to the "made-for-metal" Iron Label series continues to grow, Ibanez continues to tap the seismic underworld for inspiration. Working their ... Learn more...
Ibanez AM153 Artstar Semi-Hollowbody Electric Guitar (with Case)
Ibanez AM153 Artstar Semi-Hollowbody Electric Guitar (with Case)
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There's nothing like the tone of a hollowbody. It creates a sonic quality no electronics can replicate. As part of Ibanez's Artstar Series the AM153 is a semi-hollow... Learn more...
Ibanez SR1306E Electric Bass, 6-String (with Gig Bag)
Ibanez SR1306E Electric Bass, 6-String (with Gig Bag)
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Professional players and gear reviewers alike have been singing the praises of the SR Premium series since its introduction, and this includes the Ibanez SR1306E Bas... Learn more...
Ibanez SR755 Electric Bass, 5-String
Ibanez SR755 Electric Bass, 5-String
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The Ibanez SR755 is a handsome 5-string bass designed with the working musician in mind. The Mahogany body, combined with a Bubinga top, creates a warm balanced tone... Learn more...
Ibanez Paul Gilbert PGM80P Signature Electric Guitar (with Case)
Ibanez Paul Gilbert PGM80P Signature Electric Guitar (with Case)
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When Paul Gilbert burst onto the scene in the early 80's with Racer X, guitarists worldwide were ready to burn their instruments. Following his blistering run with R... Learn more...
Ibanez BTB676M Electric Bass, 6-String
Ibanez BTB676M Electric Bass, 6-String
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The Ibanez BTB676M features 5 piece Maple/Buginga 35 inch scale thru-neck, which gives you longer sustain and additional tension for the low-B string. Its cutaways a... Learn more...
Ibanez SR506 6-String Electric Bass
Ibanez SR506 6-String Electric Bass
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The SR506 models feature a fast SR6 neck (jatoba/wenge), a mahogany body, and Bartolini MK1 pickups. Onboard Bartolini 3-band EQ provides precise tone control.... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
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It's just as if you paid the whole amount up front!
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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!