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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has been great to purchase equipment from. I really appreciate the payment plan option and their customer service staff has been wonderful!" Customer on June 24, 2016
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Ibanez MTM20 Mick Thomson Signature Electric Guitar
Ibanez MTM20 Mick Thomson Signature Electric Guitar
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Mick Thomson's musical exploration never stops, nor does his search for an instrument that best fits the next chapter of his creative journey. His collaboration with... Learn more...
Ibanez RG652MPBFX Electric Guitar
Ibanez RG652MPBFX Electric Guitar
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As the crown jewel of the Ibanez line, the Prestige designation paints a vivid picture of the passion and pride of Japanese luthiery. These guitars, produced exclusi... Learn more...
Ibanez RG652FX Prestige Electric Guitar (with Case)
Ibanez RG652FX Prestige Electric Guitar (with Case)
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The Ibanez RG652FX includes top quality components such as the Super Wizard High-Performance 5-piece Maple/ Walnut neck for smooth, fast performance and rock solid s... Learn more...
Ibanez SR800 Electric Bass
Ibanez SR800 Electric Bass
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With its smooth and fast neck, lightweight body, and perfectly matched electronics, the Ibanez SR800 Electric Bass Guitar embodies the beauty of natural wood contras... Learn more...
Ibanez JEM7V Steve Vai JEM Electric Guitar (with Case)
Ibanez JEM7V Steve Vai JEM Electric Guitar (with Case)
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Few would debate Steve Vai's tremendous influence on Ibanez guitars. When the first Vai JEM guitars appeared in 1987 -- with their Edge tremolos, lightning-fast 2-oc... Learn more...
Ibanez JSM10 Semi-hollowbody Electric Guitar (with Case)
Ibanez JSM10 Semi-hollowbody Electric Guitar (with Case)
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Trying to label John Scofield's work is nearly impossible: post-bop, funk-edged jazz, R&B...for all we know he may be inventing a whole new genre at this very moment... Learn more...
Ibanez SRSC800 Electric Bass
Ibanez SRSC800 Electric Bass
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From the innovative Ibanez Bass Workshop team, comes the SRSC800 "Cerro." Boasting a design that integrates body to neck like no other, the upper bout connects the b... Learn more...
Ibanez UV70P Universe Premium Steve Vai Electric Guitar (with Case)
Ibanez UV70P Universe Premium Steve Vai Electric Guitar (with Case)
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Inspired by Steve Vai, Ibanez has created another excellent playing guitar which is the Universe UV70P. Featuring DiMarzio pickups for great tone and jumbo frets on ... Learn more...
Ibanez JEM70V Steve Vai Electric Guitar with Case
Ibanez JEM70V Steve Vai Electric Guitar with Case
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The Ibanez JEM/UV series models, including the JEM70V, are designed to break boundaries. Steve Vai is one of the revered few on that short list of players who have c... Learn more...
Ibanez EGEN8 E-Gen Herman Li Electric Guitar
Ibanez EGEN8 E-Gen Herman Li Electric Guitar
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When DragonForce guitarist Herman Li wanted a guitar that could handle his otherworldly technique and musicality, both he and Ibanez knew it would take time to get e... Learn more...
Ibanez EP5 Euphoria Steve Vai Signature Acoustic-Electric Guitar
Ibanez EP5 Euphoria Steve Vai Signature Acoustic-Electric Guitar
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The Ibanez EP5 Euphoria Steve Vai acoustic electric guitar features a solid Engelmann spruce top, mahogany neck, and a special thin body that is designed for comfort... Learn more...
Ibanez S5570Q Prestige Electric Guitar (with Case)
Ibanez S5570Q Prestige Electric Guitar (with Case)
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The Ibanez S5570Q features a handsomely contoured mahogany body with a richly quilted maple cap and revered Super Wizard High Performance neck -- constructed of five... Learn more...
Ibanez AG95L Artcore Left-Handed Electric Guitar
Ibanez AG95L Artcore Left-Handed Electric Guitar
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The fully-hollow AG95 features a select figured bubinga top, back, and sides, and handsome ivory binding on the body, headstock, and fretboard. An expertly crafted t... Learn more...
Ibanez SR506 6-String Electric Bass
Ibanez SR506 6-String Electric Bass
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The SR506 models feature a fast SR6 neck (jatoba/wenge), a mahogany body, and Bartolini MK1 pickups. Onboard Bartolini 3-band EQ provides precise tone control.... Learn more...
Ibanez SR505 Left-Handed 5-String Electric Bass
Ibanez SR505 Left-Handed 5-String Electric Bass
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The Ibanez SR505L left-handed model features the same awesome appointments as its right-handed brother, complete with Bartolini MK1 pickups and 3-band EQ, and a fast... Learn more...
Ibanez JS24P Joe Satriani Premium Electric Guitar (with Case)
Ibanez JS24P Joe Satriani Premium Electric Guitar (with Case)
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A jaw-dropping Satriani Signature Model for the ages, the Ibanez JS24P Joe Satriani Premium Electric Guitar is packed with incredible features including an American ... Learn more...
Ibanez SR1905E Electric Bass (with Gig Bag)
Ibanez SR1905E Electric Bass (with Gig Bag)
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Professional players and gear reviewers alike have been singing the praises of the SR Premium series since its introduction. Crafted by the Ibanez Premium luthiers, ... Learn more...
Ibanez SR1305E Electric Bass, 5-String (with Gig Bag)
Ibanez SR1305E Electric Bass, 5-String (with Gig Bag)
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Professional players and gear reviewers alike have been singing the praises of the SR Premium series since its introduction. Crafted by the Ibanez Premium luthiers, ... Learn more...
Ibanez BTB675 5-String Electric Bass
Ibanez BTB675 5-String Electric Bass
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The concepts behind boutique basses are often the justification for making them extremely expensive. With the advent of the BTB however, Ibanez decided that these sa... Learn more...
Ibanez PS120 Paul Stanley Electric Guitar
Ibanez PS120 Paul Stanley Electric Guitar
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Keeping with Paul's own unique artistic vision, the PS120SP is a very special PS120, featuring a flashy Silver Sparkle finish, mirror finish pickguard, chrome hardwa... Learn more...
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!