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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I love zZounds because it's dependable with flexible payment plans, quality professional gear and the fastest delivery." - Customer on January 28, 2016
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Ibanez JS140 Joe Satriani Electric Guitar
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The Ibanez JS140 Joe Satriani Signature Electric Guitar has every feature that the guitar hero requires to unleash his talents, but at a price that the weekend warri... Learn more...
Ibanez S770PB Edge Zero II Tremolo Electric Guitar
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The Ibanez S series first appeared in 1987. Ever since, it has changed in appearance and function to represent the cutting edge of Ibanez design.... Learn more...
Ibanez Paul Stanley PS120 Electric Guitar
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With a bigger than life stage show and some great rock anthems, KISS clawed their way to the top of the charts during the 70's to become one of the biggest acts in t... Learn more...
Ibanez SR1605E Electric Bass, 5-String (with Gig Bag)
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The Ibanez SR1605E was designed with high-end features while maintaining affordability. Part of the SR Premium line and manufactured in the Ibanez Premium factory, t... Learn more...
Ibanez SR805 Electric Bass, 5-String
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For 25 years the Ibanez SR has given electric bass players a modern alternative. With its smooth, fast neck, lightweight body, and perfectly matched electronics. The... Learn more...
Ibanez RGIT27 RG Iron Label Electric Guitar, 7-String
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As the legion of converts to Iron Label, the made-for-metal guitar series, continues to grow, the Ibanez continues tap the seismic underworld for inspiration. With t... Learn more...
Ibanez SR1406TE Premium Electric Bass (with Gig Bag)
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Reviewers have been singing the praises of the SR Premium basses since their introduction in 2011. Designed for the working pro, these instruments incorporate many h... Learn more...
Ibanez S771PB Electric Guitar
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Ibanez's marvel of form and function, the S Series, continues to evolve for today's player with the S771PB Electric Guitar.... Learn more...
Ibanez S7721PB Electric Guitar, 7-String
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The Ibanez S5521 features a sleek, lightweight, contoured front and back Mahogany body and revered Super Wizard High Performance neck -- constructed of five glued, s... Learn more...
Ibanez TAM10 Tosin Abasi Signature Electric Guitar, 8-String (with Case)
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Patterned closely after Tosin's flagship signature, the TAM100, the TAM10 can similarly claim lineage from the Ibanez on which Abasi developed his mind-blowing chops... Learn more...
Ibanez G208C Classical Guitar, 8-String (with Case)
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The Ibanez G208C is an 8-string classical for those looking to expand the boundaries of their creativity beyond the limitations of a traditional 6-string guitar. His... Learn more...
Ibanez SR656 Electric Bass, 6-String
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The SR656 is a handsome 6-string bass designed with the working musician in mind. At the heart of this bass is an Ash body, chosen for its bright, articulate tone an... Learn more...
Ibanez Artstar AS253 Semi-Hollowbody Electric Guitar (with Case)
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For those who like the feel and tone of a hollow body, but need more volume and sustain than a hollow box allows, the Ibanez AS253BM is just your ticket. As part of ... Learn more...
Ibanez BTB675 5-String Electric Bass
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The concepts behind boutique basses are often the justification for making them extremely expensive. With the advent of the BTB however, Ibanez decided that these sa... Learn more...
Ibanez S770PB Electric Guitar
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Rocking with a rustic edge: the S770PB features a Poplar Burl top, with Mahogany body. The ZR bridge is the same as the ZR-2's, but with an improved tremolo arm with... Learn more...
Ibanez JS1200 Joe Satriani Electric Guitar (with Case)
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"I wanted a guitar with a modern sound, but with a vintage feel, with smaller frets and more radius on the fingerboard. It had to be subtle enough to catch nuances, ... Learn more...
Ibanez S5520 Prestige Electric Guitar (with Case)
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As the crown jewel of Ibanez, the Prestige line represents the passion and pride of Japanese luthiery. These guitars, produced exclusively in Japan, have earned worl... Learn more...
Ibanez SR755 Electric Bass, 5-String
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The Ibanez SR755 is a handsome 5-string bass designed with the working musician in mind. The Mahogany body, combined with a Bubinga top, creates a warm balanced tone... Learn more...
Ibanez SR1905E Electric Bass (with Gig Bag)
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Professional players and gear reviewers alike have been singing the praises of the SR Premium series since its introduction. Crafted by the Ibanez Premium luthiers, ... Learn more...
Ibanez RG652MPBFX Electric Guitar
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As the crown jewel of the Ibanez line, the Prestige designation paints a vivid picture of the passion and pride of Japanese luthiery. These guitars, produced exclusi... Learn more...
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!