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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds always answers the phone right away and with a friendly staff who is always willing to have the best pricing." Customer on July 6, 2016
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Ibanez SR1305E Electric Bass, 5-String (with Gig Bag)
Ibanez SR1305E Electric Bass, 5-String (with Gig Bag)
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Professional players and gear reviewers alike have been singing the praises of the SR Premium series since its introduction. Crafted by the Ibanez Premium luthiers, ... Learn more...
Ibanez SR506 6-String Electric Bass
Ibanez SR506 6-String Electric Bass
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The SR506 models feature a fast SR6 neck (jatoba/wenge), a mahogany body, and Bartolini MK1 pickups. Onboard Bartolini 3-band EQ provides precise tone control.... Learn more...
Ibanez JS24P Joe Satriani Premium Electric Guitar (with Case)
Ibanez JS24P Joe Satriani Premium Electric Guitar (with Case)
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New from $1,499.99 SAVE 25%
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A jaw-dropping Satriani Signature Model for the ages, the Ibanez JS24P Joe Satriani Premium Electric Guitar is packed with incredible features including an American ... Learn more...
Ibanez AS153 Artstar Semi-Hollowbody Electric Guitar (with Case)
Ibanez AS153 Artstar Semi-Hollowbody Electric Guitar (with Case)
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With its flamed maple top, back, and sides, the Ibanez AS153 Artstar Semi Hollowbody Electric Guitar emanates great jazz, blues and rock tone and vibe. The bound Ebo... Learn more...
Ibanez BTB1605E Premium Electric Bass, 5-String (with Gig Bag)
Ibanez BTB1605E Premium Electric Bass, 5-String (with Gig Bag)
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The BTB's extra-long 35-inch neck scale offers tight, even tension with no flopping on the low end, and added sustain on the high strings. All components of the Iban... Learn more...
Ibanez SR655 Electric Bass, 5-String
Ibanez SR655 Electric Bass, 5-String
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The Ibanez SR655 is a handsome 5-string bass designed with the working musician in mind. At the heart of this bass is an ash body, chosen for its bright, articulate ... Learn more...
Ibanez SR505 Left-Handed 5-String Electric Bass
Ibanez SR505 Left-Handed 5-String Electric Bass
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The Ibanez SR505L left-handed model features the same awesome appointments as its right-handed brother, complete with Bartolini MK1 pickups and 3-band EQ, and a fast... Learn more...
Ibanez SR755 Electric Bass, 5-String
Ibanez SR755 Electric Bass, 5-String
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The Ibanez SR755 is a handsome 5-string bass designed with the working musician in mind. The Mahogany body, combined with a Bubinga top, creates a warm balanced tone... Learn more...
Ibanez RGIB6 Baritone Electric Guitar
Ibanez RGIB6 Baritone Electric Guitar
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The Ibanez RGIB6 Baritone Electric Guitar is a "creature of the deep" that features a Basswood body, bound Rosewood fingerboard with Jumbo frets, Gibraltar Standard ... Learn more...
Ibanez UV70P Universe Premium Steve Vai Electric Guitar (with Case)
Ibanez UV70P Universe Premium Steve Vai Electric Guitar (with Case)
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Inspired by Steve Vai, Ibanez has created another excellent playing guitar which is the Universe UV70P. Featuring DiMarzio pickups for great tone and jumbo frets on ... Learn more...
Ibanez SRF705 Portamento Fretless Electric Bass, 5-String
Ibanez SRF705 Portamento Fretless Electric Bass, 5-String
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For some players the electric bass is a compromise of convenience--a substitute for the upright bass they have to leave at home. To those players Ibanez says: "Compr... Learn more...
Ibanez RG752WMFX Prestige Electric Guitar, 7-String
Ibanez RG752WMFX Prestige Electric Guitar, 7-String
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The Ibanez RG752WMFX features a Mahogany body with a visually striking Wenge top. No matter how many strings you need, have no fear, there's never any compromise in ... Learn more...
Ibanez EP5 Euphoria Steve Vai Signature Acoustic-Electric Guitar
Ibanez EP5 Euphoria Steve Vai Signature Acoustic-Electric Guitar
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The Ibanez EP5 Euphoria Steve Vai acoustic electric guitar features a solid Engelmann spruce top, mahogany neck, and a special thin body that is designed for comfort... Learn more...
Ibanez RGIT27 RG Iron Label Electric Guitar, 7-String
Ibanez RGIT27 RG Iron Label Electric Guitar, 7-String
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As the legion of converts to Iron Label, the made-for-metal guitar series, continues to grow, the Ibanez continues tap the seismic underworld for inspiration. With t... Learn more...
Ibanez S5521Q Prestige Electric Guitar (with Case)
Ibanez S5521Q Prestige Electric Guitar (with Case)
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The Ibanez S5521Q features a handsomely contoured mahogany body with a richly quilted maple cap and revered Super Wizard High Performance neck -- constructed of five... Learn more...
Ibanez BTB685 Terra Firma Electric Bass, 5-String
Ibanez BTB685 Terra Firma Electric Bass, 5-String
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New from $949.99 SAVE 27%
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If you're looking for that new bass tool to enrich your creative palette, The Ibanez Bass Workshop may have built your next instrument. This new product group focuse... Learn more...
Ibanez AM153 Artstar Semi-Hollowbody Electric Guitar (with Case)
Ibanez AM153 Artstar Semi-Hollowbody Electric Guitar (with Case)
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There's nothing like the tone of a hollowbody. It creates a sonic quality no electronics can replicate. As part of Ibanez's Artstar Series the AM153 is a semi-hollow... Learn more...
Ibanez SRC6 Crossover Electric Bass, 6-String
Ibanez SRC6 Crossover Electric Bass, 6-String
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The SRC6 Crossover is born of that place where guitar intersects with bass. With its 30" scale neck, some might even label it a "baritone guitar."... Learn more...
Ibanez SR650 Electric Bass
Ibanez SR650 Electric Bass
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The Ibanez SR650 is a handsome 4-string bass designed with the working musician in mind. At the heart of this bass is an ash body, chosen for its bright, articulate ... Learn more...
Ibanez AG95L Artcore Left-Handed Electric Guitar
Ibanez AG95L Artcore Left-Handed Electric Guitar
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The fully-hollow AG95 features a select figured bubinga top, back, and sides, and handsome ivory binding on the body, headstock, and fretboard. An expertly crafted t... Learn more...
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We'll wait on your money so you don't have to wait for your gear!

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

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Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
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Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!