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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is the best, hands down. When no one else would give me a chance to finance an expensive guitar these guys didn't even blink. I was approved in a couple of hours and the instrument shipped the same day. I tell everyone to shop here and I refuse to buy elsewhere." - Customer on May 3, 2015
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Ibanez RG655 Prestige Electric Guitar
New from $1,199.99 SAVE 25%
Like New $909.95 SAVE 43%
or 8 payments
of $150.00
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A prominent feature of the Ibanez RG655 is the exclusive Super Wizard High-Performance neck -- constructed of five, glued, solid pieces of Maple/Walnut for absolute ... Learn more...
Ibanez RGIR27BFE Iron Label Electric Guitar, 7-String
New from $699.99 SAVE 27%
or 8 payments
of $87.50
details
In Stock
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As the legion of converts to the "made-for-metal" Iron Label series continues to grow, Ibanez continues to tap the seismic underworld for inspiration. Working their ... Learn more...
Ibanez JEMM777P Electric Guitar (with Case)
New from $1,599.99 SAVE 25%
or 8 payments
of $200.00
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When Steve Vai teamed up with Ibanez in 1987, little did he realize what a lasting impact his signature model guitar would have. Today, the JEM is an iconic instrume... Learn more...
Ibanez JS24P Joe Satriani Premium Electric Guitar (with Case)
New from $1,499.99 SAVE 25%
Like New $1,154.00 SAVE 42%
or 8 payments
of $187.50
details
In Stock
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A jaw-dropping Satriani Signature Model for the ages, the Ibanez JS24P Joe Satriani Premium Electric Guitar is packed with incredible features including an American ... Learn more...
Ibanez BTB675M Electric Bass, 5-String
New from $849.99 SAVE 27%
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of $106.25
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Without a doubt, your instrument should equal the quality of your effort. At some point the word "boutique" comes to mind: Select-grade materials, thru-neck construc... Learn more...
Ibanez Paul Stanley PS120 Electric Guitar
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With a bigger than life stage show and some great rock anthems, KISS clawed their way to the top of the charts during the 70's to become one of the biggest acts in t... Learn more...
Ibanez BTB7E Electric Bass, 7-String (with Case)
New from $1,299.99 SAVE 27%
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The added first string of the BTB7ENTF (factory tuning: 1F, 2C, 3G, 4D, 5A, 6E, 7B) opens up wider range for chords and soloing, while at the lower end still deliver... Learn more...
Ibanez RG652FX Prestige Electric Guitar (with Case)
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The Ibanez RG652FX includes top quality components such as the Super Wizard High-Performance 5-piece Maple/ Walnut neck for smooth, fast performance and rock solid s... Learn more...
Ibanez BTB1406E Premium Electric Bass, 6-String with Gig Bag
New from $1,399.99 SAVE 27%
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With its mahogany body, select AAA grade figured maple top, and vintage natural flat finish, the BTB1406EVNF is as visually striking as it is rewarding to play. The ... Learn more...
Ibanez UV70P Universe Premium Steve Vai Electric Guitar (with Case)
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Like New $984.95 SAVE 50%
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of $187.50
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Inspired by Steve Vai, Ibanez has created another excellent playing guitar which is the Universe UV70P. Featuring DiMarzio pickups for great tone and jumbo frets on ... Learn more...
Ibanez SRF705 Portamento Fretless Electric Bass, 5-String
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For some players the electric bass is a compromise of convenience--a substitute for the upright bass they have to leave at home. To those players Ibanez says: "Compr... Learn more...
Ibanez SR1400E Premium Electric Bass, with Gig Bag
New from $1,049.99 SAVE 24%
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The Ibanez SR1400E SR Premium Bass is designed with high-end features while maintaining affordability. The Ibanez Premium factory provides the same award winning qua... Learn more...
Ibanez SRFF805 Fan Fret Electric Bass, 5-String
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To the newcomer, the fanned-fret concept may appear a bit unusual, but the biggest surprise may be how comfortable players become within a minute or two of playing t... Learn more...
Ibanez SRFF806 Fan Fret Electric Bass, 6-String
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To the newcomer, the fanned-fret concept may appear a bit unusual, but the biggest surprise may be how comfortable players become within a minute or two of playing t... Learn more...
Ibanez RG752 Electric Guitar, 7-String (with Case)
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The Ibanez RG752 features the renowned Wizard-7 Prestige neck -- constructed of five, glued, solid pieces of maple/wenge -- for absolute rock solid stability and fas... Learn more...
Ibanez RGIT27 RG Iron Label Electric Guitar, 7-String
New from $999.99 SAVE 27%
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As the legion of converts to Iron Label, the made-for-metal guitar series, continues to grow, the Ibanez continues tap the seismic underworld for inspiration. With t... Learn more...
Ibanez SR1805E SR Premium Electric Bass, 5-String
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Crafted in the Ibanez Premium facility in Indonesia, the SR1805E shares many of the high-end appointments of the much-respected Prestige line.... Learn more...
Ibanez S5570Q Prestige Electric Guitar (with Case)
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Like New $1,444.00 SAVE 42%
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The Ibanez S5570Q features a handsomely contoured mahogany body with a richly quilted maple cap and revered Super Wizard High Performance neck -- constructed of five... Learn more...
Ibanez BTB675 5-String Electric Bass
New from $849.99 SAVE 27%
or 8 payments
of $106.25
details
In Stock
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The concepts behind boutique basses are often the justification for making them extremely expensive. With the advent of the BTB however, Ibanez decided that these sa... Learn more...
Ibanez UV71P Universe Electric Guitar, 7-String (with Case)
New from $1,499.99 SAVE 25%
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With the success of the JEM, Steve Vai went to Ibanez to request a 7-string version of his signature guitar. The result was a variation on the JEM called the Univers... Learn more...
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!