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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is a fantastic site. The payment plans are great, they have a wide selection of gear, and the customer service is hard to beat. That's all you could really want!" - Customer on July 14, 2017
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Ibanez FTM33 Fredrik Thordendal Signature Electric Guitar, 8-String
Ibanez FTM33 Fredrik Thordendal Signature Electric Guitar, 8-String
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A group that has not sounded like anyone else in over decades, Meshuggah are one of the few purely and honestly lateral-thinking forces genuinely dedicated to pushin... Learn more...
Ibanez RGAIX6FMT Iron Label Electric Guitar
Ibanez RGAIX6FMT Iron Label Electric Guitar
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Working their famous RGA body shape from the "chassis" up, the Ibanez RGAIX6FMT has been designed to add some dark, dramatic flair to the brand's no-frills "made-for... Learn more...
Ibanez RG657MSK Prestige Electric Guitar (with Case)
Ibanez RG657MSK Prestige Electric Guitar (with Case)
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As the crown jewel of the Ibanez line, the Prestige designation paints a vivid picture of the passion and pride of Japanese luthiery. The Ibanez RG657MSK, produced e... Learn more...
Ibanez JS2450 Joe Satriani Signature Electric Guitar (with Case)
Ibanez JS2450 Joe Satriani Signature Electric Guitar (with Case)
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The Ibanez JS2450 Joe Satriani Signature Electric Guitar is made in Japan with typical Ibanez flair and remarkable craftsmanship. It's a fine instrument, designed to... Learn more...
Ibanez SR1900E Electric Bass (with Gig Bag)
Ibanez SR1900E Electric Bass (with Gig Bag)
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Professional players and gear reviewers alike have been singing the praises of the SR Premium series since its introduction. Crafted by the Ibanez Premium luthiers, ... Learn more...
Ibanez RG652LWFX Prestige Electric Guitar (with Case)
Ibanez RG652LWFX Prestige Electric Guitar (with Case)
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As the crown jewel of the Ibanez line, the Prestige designation paints a vivid picture of the passion and pride of Japanese luthiery. These guitars, produced exclusi... Learn more...
Ibanez EGEN8 E-Gen Herman Li Electric Guitar
Ibanez EGEN8 E-Gen Herman Li Electric Guitar
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When DragonForce guitarist Herman Li wanted a guitar that could handle his otherworldly technique and musicality, both he and Ibanez knew it would take time to get e... Learn more...
Ibanez SR505 Left-Handed 5-String Electric Bass
Ibanez SR505 Left-Handed 5-String Electric Bass
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The Ibanez SR505L left-handed model features the same awesome appointments as its right-handed brother, complete with Bartolini MK1 pickups and 3-band EQ, and a fast... Learn more...
Ibanez RGIR30BFE Iron Label Electric Guitar
Ibanez RGIR30BFE Iron Label Electric Guitar
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As the legion of converts to the "made-for-metal" Iron Label series continues to grow, Ibanez continues to tap the seismic underworld for inspiration. Working their ... Learn more...
Ibanez RG652KFX Prestige Electric Guitar (with Case)
Ibanez RG652KFX Prestige Electric Guitar (with Case)
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The RG652KFX features a basswood body with a visually stunning Australian blackwood top. A highlight of the RG652KFX is the incredibly fast, Super Wizard High-Perfor... Learn more...
Ibanez AR720 Artist Electric Guitar (with Case)
Ibanez AR720 Artist Electric Guitar (with Case)
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When released in the mid-70s, the Artist was the first original design to prove that Ibanez was a force to be reckoned with. It was embraced by major recording artis... Learn more...
Ibanez RGIM7BC Iron Label Electric Guitar, 7-String
Ibanez RGIM7BC Iron Label Electric Guitar, 7-String
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As the legion of converts to the "made-for-metal" Iron Label series continues to grow, Ibanez continues to work at providing new instruments for those guitarists who... Learn more...
Ibanez Paul Gilbert PGM80P Signature Electric Guitar (with Case)
Ibanez Paul Gilbert PGM80P Signature Electric Guitar (with Case)
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When Paul Gilbert burst onto the scene in the early 80's with Racer X, guitarists worldwide were ready to burn their instruments. Following his blistering run with R... Learn more...
Ibanez SR650 Electric Bass
Ibanez SR650 Electric Bass
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The Ibanez SR650 is a handsome 4-string bass designed with the working musician in mind. At the heart of this bass is an ash body, chosen for its bright, articulate ... Learn more...
Ibanez RG752LWFX Prestige Electric Guitar (with Case), 7-String
Ibanez RG752LWFX Prestige Electric Guitar (with Case), 7-String
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The Ibanez RG752LWFX features a basswood body and includes top quality components such as the Wizard 7 Prestige 5-piece Maple/ Wenge neck for smooth, fast performanc... Learn more...
Ibanez SR30TH5 Standard Electric Bass, 5-String
Ibanez SR30TH5 Standard Electric Bass, 5-String
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Throughout the past 30 years, the SR series basses have evolved into one of the most popular and distinctive bass guitars in the world -- the choice of players from ... Learn more...
Ibanez SRH505 Bass Workshop Electric Bass, 5-String
Ibanez SRH505 Bass Workshop Electric Bass, 5-String
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If you crave a new bass tool to enrich your creative palette, the Ibanez Bass Workshop may have already built your next instrument. This product group focuses on com... Learn more...
Ibanez SRH500 Bass Workshop Electric Bass
Ibanez SRH500 Bass Workshop Electric Bass
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If you crave a new bass tool to enrich your creative palette, the Ibanez Bass Workshop may have already built your next instrument. This new product group focuses on... Learn more...
Ibanez RGIR30BE Iron Label Electric Guitar
Ibanez RGIR30BE Iron Label Electric Guitar
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For the metal lead guitarist that demands an instrument that is responsive and intuitive, Ibanez comes through with an Iron Label model designed to deliver on comman... Learn more...
Ibanez SR30TH4 Standard Electric Bass
Ibanez SR30TH4 Standard Electric Bass
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Throughout the past 30 years, the SR series basses have evolved into one of the most popular and distinctive bass guitars in the world -- the choice of players from ... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
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No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 844-zZounds (844-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 844-zZounds (844-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 844-zZounds (844-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!