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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I have shopped at other stores and was disappointed with the customer service and lack of items in stock. zZounds, on the other hand had what I wanted in stock and the customer service was excellent. I will continue using Zzounds for all my guitar needs!" Customer on August 24, 2016
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Ibanez RGIB6 Baritone Electric Guitar
Ibanez RGIB6 Baritone Electric Guitar
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New from $699.99 SAVE 27%
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The Ibanez RGIB6 Baritone Electric Guitar is a "creature of the deep" that features a Basswood body, bound Rosewood fingerboard with Jumbo frets, Gibraltar Standard ... Learn more...
Ibanez UV77 Limited Edition Steve Vai Electric Guitar (with Case)
Ibanez UV77 Limited Edition Steve Vai Electric Guitar (with Case)
New from $6,999.99 SAVE 25%
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2015 marked the 25th anniversary of the release of Steve Vai's landmark solo album, Passion & Warfare. Critically acclaimed and publicly celebrated for its unique ar... Learn more...
Ibanez BTB675M Electric Bass, 5-String
Ibanez BTB675M Electric Bass, 5-String
New from $849.99 SAVE 27%
Like New $624.95 SAVE 46%
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Without a doubt, your instrument should equal the quality of your effort. At some point the word "boutique" comes to mind: Select-grade materials, thru-neck construc... Learn more...
Ibanez RG752 Electric Guitar, 7-String (with Case)
Ibanez RG752 Electric Guitar, 7-String (with Case)
New from $1,499.99 SAVE 25%
Like New $1,189.00 SAVE 40%
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As the crown jewel of the Ibanez line, the Prestige designation paints a vivid picture of the passion and pride of Japanese luthiery. These guitars, produced exclusi... Learn more...
Ibanez RGAIX6FM Iron Label Electric Guitar
Ibanez RGAIX6FM Iron Label Electric Guitar
New from $899.99 SAVE 26%
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With the growing popularity of the Iron Label series, Ibanez continues to tap the seismic underworld for inspiration. Working their famous RGA body shape from the "c... Learn more...
Ibanez RGAIX7FM Iron Label Electric Guitar, 7-String
Ibanez RGAIX7FM Iron Label Electric Guitar, 7-String
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With the growing popularity of the Iron Label series, Ibanez continues to tap the seismic underworld for inspiration. Working their famous RGA body shape from the "c... Learn more...
Ibanez SR1400E Electric Bass (with Gig Bag)
Ibanez SR1400E Electric Bass (with Gig Bag)
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Professional players and gear reviewers alike have been singing the praises of the SR Premium series since its introduction, and this includes the Ibanez SR1400E Bas... Learn more...
Ibanez RGAIX6FMT Iron Label Electric Guitar
Ibanez RGAIX6FMT Iron Label Electric Guitar
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Working their famous RGA body shape from the "chassis" up, the Ibanez RGAIX6FMT has been designed to add some dark, dramatic flair to the brand's no-frills "made-for... Learn more...
Ibanez S670QM Electric Guitar
Ibanez S670QM Electric Guitar
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Ibanez's marvel of form and function, the S Series, continues to evolve for today's player with the S670QM electric guitar.... Learn more...
Ibanez JEM70V Steve Vai Electric Guitar with Case
Ibanez JEM70V Steve Vai Electric Guitar with Case
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The Ibanez JEM/UV series models, including the JEM70V, are designed to break boundaries. Steve Vai is one of the revered few on that short list of players who have c... Learn more...
Ibanez RGIT20FE RG Iron Label Electric Guitar
Ibanez RGIT20FE RG Iron Label Electric Guitar
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As the legion of converts to the made-for-metal Iron Label series continues to grow, Ibanez continues to tap the seismic underworld for inspiration. Working from the... Learn more...
Ibanez JS2450 Joe Satriani Signature Electric Guitar (with Case)
Ibanez JS2450 Joe Satriani Signature Electric Guitar (with Case)
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The Ibanez JS2450 Joe Satriani Signature Electric Guitar is made in Japan with typical Ibanez flair and remarkable craftsmanship. It's a fine instrument, designed to... Learn more...
Ibanez JBM27 Jake Bowen Electric Guitar, 7-String (with Case)
Ibanez JBM27 Jake Bowen Electric Guitar, 7-String (with Case)
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The JBM27's 3-piece Maple Wizard II-7 neck allows for smooth access to the upper frets and increased sustain. The JBM27 features a Mahogany body with a Maple top, an... Learn more...
Ibanez BTB1606E Premium Electric Bass, 6-String (with Gig Bag)
Ibanez BTB1606E Premium Electric Bass, 6-String (with Gig Bag)
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The BTB's extra-long 35" neck scale offers tight, even tension with no flopping on the low end, and added sustain on the high strings. All components of the Ibanez B... Learn more...
Ibanez RGIT27 RG Iron Label Electric Guitar, 7-String
Ibanez RGIT27 RG Iron Label Electric Guitar, 7-String
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New from $1,099.99 SAVE 27%
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As the legion of converts to Iron Label, the made-for-metal guitar series, continues to grow, the Ibanez continues tap the seismic underworld for inspiration. With t... Learn more...
Ibanez JSM10 Semi-hollowbody Electric Guitar (with Case)
Ibanez JSM10 Semi-hollowbody Electric Guitar (with Case)
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Trying to label John Scofield's work is nearly impossible: post-bop, funk-edged jazz, R&B...for all we know he may be inventing a whole new genre at this very moment... Learn more...
Ibanez SR800 Electric Bass
Ibanez SR800 Electric Bass
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With its smooth and fast neck, lightweight body, and perfectly matched electronics, the Ibanez SR800 Electric Bass Guitar embodies the beauty of natural wood contras... Learn more...
Ibanez RGAIR6 Iron Label Electric Guitar
Ibanez RGAIR6 Iron Label Electric Guitar
New from $699.99 SAVE 27%
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With the growing popularity of the Iron Label series, Ibanez continues to tap the seismic underworld for inspiration. Working their famous RGA body shape from the "c... Learn more...
Ibanez RG2750Q Electric Guitar (with Case)
Ibanez RG2750Q Electric Guitar (with Case)
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As the crown jewel of Ibanez, the Prestige line represents the passion and pride of Japanese luthiery. These guitars, produced exclusively in Japan, have earned worl... Learn more...
Ibanez JEM7V Steve Vai JEM Electric Guitar (with Case)
Ibanez JEM7V Steve Vai JEM Electric Guitar (with Case)
New from $2,999.99 SAVE 25%
Like New $2,544.00 SAVE 36%
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Few would debate Steve Vai's tremendous influence on Ibanez guitars. When the first Vai JEM guitars appeared in 1987 -- with their Edge tremolos, lightning-fast 2-oc... Learn more...
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!