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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Service, selection, fantastic customer service, fast shipping, great prices, Play as you pay option, there's nothing NOT to like!" Customer on August 16, 2016
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Ibanez EP5 Euphoria Steve Vai Signature Acoustic-Electric Guitar
Ibanez EP5 Euphoria Steve Vai Signature Acoustic-Electric Guitar
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The Ibanez EP5 Euphoria Steve Vai acoustic electric guitar features a solid Engelmann spruce top, mahogany neck, and a special thin body that is designed for comfort... Learn more...
Ibanez S7721PB Electric Guitar, 7-String
Ibanez S7721PB Electric Guitar, 7-String
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The Ibanez S7721PB is a meeting of Ibanez 7-string expertise and that legendary marvel of form and function, the S Series. Dramatically contrasted by smatterings of ... Learn more...
Ibanez RGIX27FESM Iron Label Electric Guitar, 7-String
Ibanez RGIX27FESM Iron Label Electric Guitar, 7-String
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With the growing popularity of the Iron Label series, Ibanez continues to tap the seismic underworld for inspiration. Working the famous RG body shape from the "chas... Learn more...
Ibanez MTM20 Mick Thomson Signature Electric Guitar
Ibanez MTM20 Mick Thomson Signature Electric Guitar
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Mick Thomson's musical exploration never stops, nor does his search for an instrument that best fits the next chapter of his creative journey. His collaboration with... Learn more...
Ibanez SR1905E Electric Bass (with Gig Bag)
Ibanez SR1905E Electric Bass (with Gig Bag)
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Professional players and gear reviewers alike have been singing the praises of the SR Premium series since its introduction. Crafted by the Ibanez Premium luthiers, ... Learn more...
Ibanez SR1400E Electric Bass (with Gig Bag)
Ibanez SR1400E Electric Bass (with Gig Bag)
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Professional players and gear reviewers alike have been singing the praises of the SR Premium series since its introduction, and this includes the Ibanez SR1400E Bas... Learn more...
Ibanez RG652KFX Prestige Electric Guitar (with Case)
Ibanez RG652KFX Prestige Electric Guitar (with Case)
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The RG652KFX features a basswood body with a visually stunning Australian blackwood top. A highlight of the RG652KFX is the incredibly fast, Super Wizard High-Perfor... Learn more...
Ibanez SRSC800 Electric Bass
Ibanez SRSC800 Electric Bass
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From the innovative Ibanez Bass Workshop team, comes the SRSC800 "Cerro." Boasting a design that integrates body to neck like no other, the upper bout connects the b... Learn more...
Ibanez BTB33 Electric Bass, 5-String
Ibanez BTB33 Electric Bass, 5-String
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Designed for players looking to explore the upper region of the fretboard, the BTB33 is a 5-string bass tuned from E to C. Excellent for playing chords and soloing u... Learn more...
Ibanez SIX6FDFM Iron Label Electric Guitar
Ibanez SIX6FDFM Iron Label Electric Guitar
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As the legion of converts to the "made-for-metal" Iron Label series keeps growing, Ibanez continues to tap the seismic underworld for inspiration. Working their famo... Learn more...
Ibanez SIX20 Iron Label Electric Guitar
Ibanez SIX20 Iron Label Electric Guitar
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Ibanez's Iron Label SIX20DBG solid body electric guitar takes the speed and performance of their S series to a whole new level of intensity. The S series' graceful 3... Learn more...
Ibanez JS2450 Joe Satriani Signature Electric Guitar (with Case)
Ibanez JS2450 Joe Satriani Signature Electric Guitar (with Case)
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The Ibanez JS2450 Joe Satriani Signature Electric Guitar is made in Japan with typical Ibanez flair and remarkable craftsmanship. It's a fine instrument, designed to... Learn more...
Ibanez SIX6DFM Iron Label Electric Guitar
Ibanez SIX6DFM Iron Label Electric Guitar
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As the legion of converts to the "made-for-metal" Iron Label series keeps growing, Ibanez continues to tap the seismic underworld for inspiration. Working their famo... Learn more...
Ibanez SR505 Left-Handed 5-String Electric Bass
Ibanez SR505 Left-Handed 5-String Electric Bass
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The Ibanez SR505L left-handed model features the same awesome appointments as its right-handed brother, complete with Bartolini MK1 pickups and 3-band EQ, and a fast... Learn more...
Ibanez S5521Q Prestige Electric Guitar (with Case)
Ibanez S5521Q Prestige Electric Guitar (with Case)
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The Ibanez S5521Q features a handsomely contoured mahogany body with a richly quilted maple cap and revered Super Wizard High Performance neck -- constructed of five... Learn more...
Ibanez SRF705 Portamento Fretless Electric Bass, 5-String
Ibanez SRF705 Portamento Fretless Electric Bass, 5-String
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For some players the electric bass is a compromise of convenience--a substitute for the upright bass they have to leave at home. To those players Ibanez says: "Compr... Learn more...
Ibanez Paul Stanley PS10 Electric Guitar (with Case)
Ibanez Paul Stanley PS10 Electric Guitar (with Case)
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With a bigger-than-life stage show and some great rock anthems, KISS clawed their way to the top of the charts during the '70s to become one of the biggest acts in t... Learn more...
Ibanez AFBV200A Electric Bass
Ibanez AFBV200A Electric Bass
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There's something enticing about the look of an older, vintage gear--well worn with battle scars, earned throughout its years of hard use. Much like a vintage leathe... Learn more...
Ibanez UV70P Universe Premium Steve Vai Electric Guitar (with Case)
Ibanez UV70P Universe Premium Steve Vai Electric Guitar (with Case)
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Inspired by Steve Vai, Ibanez has created another excellent playing guitar which is the Universe UV70P. Featuring DiMarzio pickups for great tone and jumbo frets on ... Learn more...
Ibanez RG652 Prestige Electric Guitar (with Case)
Ibanez RG652 Prestige Electric Guitar (with Case)
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The RG652K features a basswood body with a visually stunning Australian blackwood top. A highlight of the RG652K is the 5-piece maple/walnut, Super Wizard High Perfo... Learn more...
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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

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With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

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Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!