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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is my number one, "go to" musical supplier. They have GREAT customer service, an excellent inventory to choose from, and always offers the best prices. I genuinely appreciate the customer service team at zZounds!" Customer on June 14, 2016
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Ibanez SRF705 Portamento Fretless Electric Bass, 5-String
Ibanez SRF705 Portamento Fretless Electric Bass, 5-String
(4)
New from $949.99 SAVE 23%
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For some players the electric bass is a compromise of convenience--a substitute for the upright bass they have to leave at home. To those players Ibanez says: "Compr... Learn more...
Ibanez BTB685 Terra Firma Electric Bass, 5-String
Ibanez BTB685 Terra Firma Electric Bass, 5-String
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If you're looking for that new bass tool to enrich your creative palette, The Ibanez Bass Workshop may have built your next instrument. This new product group focuse... Learn more...
Ibanez SR1305E Electric Bass, 5-String (with Gig Bag)
Ibanez SR1305E Electric Bass, 5-String (with Gig Bag)
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Professional players and gear reviewers alike have been singing the praises of the SR Premium series since its introduction. Crafted by the Ibanez Premium luthiers, ... Learn more...
Ibanez RGIT27 RG Iron Label Electric Guitar, 7-String
Ibanez RGIT27 RG Iron Label Electric Guitar, 7-String
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As the legion of converts to Iron Label, the made-for-metal guitar series, continues to grow, the Ibanez continues tap the seismic underworld for inspiration. With t... Learn more...
Ibanez SIX20 Iron Label Electric Guitar
Ibanez SIX20 Iron Label Electric Guitar
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Ibanez's Iron Label SIX20DBG solid body electric guitar takes the speed and performance of their S series to a whole new level of intensity. The S series' graceful 3... Learn more...
Ibanez BTB33 Electric Bass, 5-String
Ibanez BTB33 Electric Bass, 5-String
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Designed for players looking to explore the upper region of the fretboard, the BTB33 is a 5-string bass tuned from E to C. Excellent for playing chords and soloing u... Learn more...
Ibanez SR655 Electric Bass, 5-String
Ibanez SR655 Electric Bass, 5-String
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The Ibanez SR655 is a handsome 5-string bass designed with the working musician in mind. At the heart of this bass is an ash body, chosen for its bright, articulate ... Learn more...
Ibanez SR805 Electric Bass, 5-String
Ibanez SR805 Electric Bass, 5-String
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For 25 years the Ibanez SR has given electric bass players a modern alternative. With its smooth, fast neck, lightweight body, and perfectly matched electronics. The... Learn more...
Ibanez SR1805E SR Premium Electric Bass, 5-String
Ibanez SR1805E SR Premium Electric Bass, 5-String
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Crafted in the Ibanez Premium facility in Indonesia, the SR1805E shares many of the high-end appointments of the much-respected Prestige line.... Learn more...
Ibanez ARZIR20 Iron Label Series Electric Guitar
Ibanez ARZIR20 Iron Label Series Electric Guitar
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The Ibanez ARZIR20 Iron Label guitar features a Mahogany ARZ set-in Mahogany neck and body, Jumbo frets, and the TOM bridge for superior intonation and sustain.... Learn more...
Ibanez RG9QM Electric Guitar, 9-String
Ibanez RG9QM Electric Guitar, 9-String
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Ibanez, the recognized "First in Seven, Leader in Eight" is now the "Master of Nine." After bringing a high performance 8-string within reach for every player -- Iba... Learn more...
Ibanez JS2450 Joe Satriani Signature Electric Guitar (with Case)
Ibanez JS2450 Joe Satriani Signature Electric Guitar (with Case)
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The Ibanez JS2450 Joe Satriani Signature Electric Guitar is made in Japan with typical Ibanez flair and remarkable craftsmanship. It's a fine instrument, designed to... Learn more...
Ibanez AS153 Artstar Semi-Hollowbody Electric Guitar (with Case)
Ibanez AS153 Artstar Semi-Hollowbody Electric Guitar (with Case)
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With its flamed maple top, back, and sides, the Ibanez AS153 Artstar Semi Hollowbody Electric Guitar emanates great jazz, blues and rock tone and vibe. The bound Ebo... Learn more...
Ibanez SRC6 Crossover Electric Bass, 6-String
Ibanez SRC6 Crossover Electric Bass, 6-String
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The SRC6 Crossover is born of that place where guitar intersects with bass. With its 30" scale neck, some might even label it a "baritone guitar."... Learn more...
Ibanez RG752WMFX Prestige Electric Guitar, 7-String
Ibanez RG752WMFX Prestige Electric Guitar, 7-String
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The Ibanez RG752WMFX features a Mahogany body with a visually striking Wenge top. No matter how many strings you need, have no fear, there's never any compromise in ... Learn more...
Ibanez TAM10 Tosin Abasi Signature Electric Guitar, 8-String (with Case)
Ibanez TAM10 Tosin Abasi Signature Electric Guitar, 8-String (with Case)
New from $1,299.99 SAVE 24%
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Patterned closely after Tosin's flagship signature, the TAM100, the TAM10 can similarly claim lineage from the Ibanez on which Abasi developed his mind-blowing chops... Learn more...
Ibanez SRF700 Portamento Fretless Electric Bass
Ibanez SRF700 Portamento Fretless Electric Bass
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For some players the electric bass is a compromise of convenience--a substitute for the upright bass they have to leave at home. To those players Ibanez says: "Compr... Learn more...
Ibanez RG851MPB Prestige Electric Guitar, 8-String (with Case)
Ibanez RG851MPB Prestige Electric Guitar, 8-String (with Case)
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The Ibanez RG852MPBGFB features a Basswood body with a visually intriguing Mappa Burl top that will easily turn heads. No matter how many strings you need, have no f... Learn more...
Ibanez S771PB Electric Guitar
Ibanez S771PB Electric Guitar
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Ibanez's marvel of form and function, the S Series, continues to evolve for today's player with the S771PB Electric Guitar.... Learn more...
Ibanez MTM20 Mick Thomson Signature Electric Guitar
Ibanez MTM20 Mick Thomson Signature Electric Guitar
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Mick Thomson's musical exploration never stops, nor does his search for an instrument that best fits the next chapter of his creative journey. His collaboration with... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
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No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!