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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos zZounds quality instruments, affordable prices, fast shipping, and Play as You Pay plan make them a stand-up company to deal with. I have bought 5 guitars and bass's from them since 2014 and a lot of accessories. I have never had any sort of issue. Everything has always been here in 2 to 3 days, and in flawless condition. zZounds is the best! - Customer on May 9
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Ibanez BTB7E Electric Bass, 7-String (with Case)
Ibanez BTB7E Electric Bass, 7-String (with Case)
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The added first string of the BTB7ENTF (factory tuning: 1F, 2C, 3G, 4D, 5A, 6E, 7B) opens up wider range for chords and soloing, while at the lower end still deliver... Learn more...
Ibanez BTB676 6-String Electric Bass
Ibanez BTB676 6-String Electric Bass
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The Ibanez BTB676 Electric Bass Guitar is a wonderfully dynamic electric bass packed with professional features including a neck-thru construction, walnut and light ... Learn more...
Ibanez RG655M Prestige Electric Guitar (with Case)
Ibanez RG655M Prestige Electric Guitar (with Case)
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As the crown jewel of Ibanez, the Prestige line represents the passion and pride of Japanese luthier. These guitars, produced exclusively in Japan, have earned world... Learn more...
Ibanez RG652FX Prestige Electric Guitar (with Case)
Ibanez RG652FX Prestige Electric Guitar (with Case)
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The Ibanez RG652FX includes top quality components such as the Super Wizard High-Performance 5-piece Maple/ Walnut neck for smooth, fast performance and rock solid s... Learn more...
Ibanez SR1905E Electric Bass (with Gig Bag)
Ibanez SR1905E Electric Bass (with Gig Bag)
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Professional players and gear reviewers alike have been singing the praises of the SR Premium series since its introduction. Crafted by the Ibanez Premium luthiers, ... Learn more...
Ibanez RGIT20FE RG Iron Label Electric Guitar
Ibanez RGIT20FE RG Iron Label Electric Guitar
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As the legion of converts to the made-for-metal Iron Label series continues to grow, Ibanez continues to tap the seismic underworld for inspiration. Working from the... Learn more...
Ibanez LGB30 George Benson Electric Guitar
Ibanez LGB30 George Benson Electric Guitar
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For over 30 years the relationship between George Benson and Ibanez has resulted in some truly elite hollow body guitars. Now, as the first Signature Model of the ne... Learn more...
Ibanez RGIT27 RG Iron Label Electric Guitar, 7-String
Ibanez RGIT27 RG Iron Label Electric Guitar, 7-String
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As the legion of converts to Iron Label, the made-for-metal guitar series, continues to grow, the Ibanez continues tap the seismic underworld for inspiration. With t... Learn more...
Ibanez SR505 Left-Handed 5-String Electric Bass
Ibanez SR505 Left-Handed 5-String Electric Bass
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The Ibanez SR505L left-handed model features the same awesome appointments as its right-handed brother, complete with Bartolini MK1 pickups and 3-band EQ, and a fast... Learn more...
Ibanez JEM70V Steve Vai Electric Guitar with Case
Ibanez JEM70V Steve Vai Electric Guitar with Case
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The Ibanez JEM/UV series models, including the JEM70V, are designed to break boundaries. Steve Vai is one of the revered few on that short list of players who have c... Learn more...
Ibanez SRF705 Portamento Fretless Electric Bass, 5-String
Ibanez SRF705 Portamento Fretless Electric Bass, 5-String
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For some players the electric bass is a compromise of convenience--a substitute for the upright bass they have to leave at home. To those players Ibanez says: "Compr... Learn more...
Ibanez JEM7V Steve Vai JEM Electric Guitar (with Case)
Ibanez JEM7V Steve Vai JEM Electric Guitar (with Case)
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Few would debate Steve Vai's tremendous influence on Ibanez guitars. When the first Vai JEM guitars appeared in 1987 -- with their Edge tremolos, lightning-fast 2-oc... Learn more...
Ibanez JBM20 Jake Bowen Electric Guitar (with Case)
Ibanez JBM20 Jake Bowen Electric Guitar (with Case)
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Just as each new Periphery release seems to morph progressive metal another 180 degrees, Jake Bowen, the source of the band's rich tapestry of guitar-based ambient s... Learn more...
Ibanez S670QM Electric Guitar
Ibanez S670QM Electric Guitar
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Ibanez's marvel of form and function, the S Series, continues to evolve for today's player with the S670QM electric guitar.... Learn more...
Ibanez UV71P Universe Electric Guitar, 7-String (with Case)
Ibanez UV71P Universe Electric Guitar, 7-String (with Case)
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With the success of the JEM, Steve Vai went to Ibanez to request a 7-string version of his signature guitar. The result was a variation on the JEM called the Univers... Learn more...
Ibanez RG9QM Electric Guitar, 9-String
Ibanez RG9QM Electric Guitar, 9-String
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Ibanez, the recognized "First in Seven, Leader in Eight" is now the "Master of Nine." After bringing a high performance 8-string within reach for every player -- Iba... Learn more...
Ibanez RGIR27 Iron Label Electric Guitar, 7-String
Ibanez RGIR27 Iron Label Electric Guitar, 7-String
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As the legion of converts to the "made-for-metal" Iron Label series continues to grow, Ibanez continues to tap the seismic underworld for inspiration. Working their ... Learn more...
Ibanez PWM10 Paul Waggoner Signature Electric Guitar (with Case)
Ibanez PWM10 Paul Waggoner Signature Electric Guitar (with Case)
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As a founding member, songwriter, and lead guitarist of Between the Buried and Me, Paul Waggoner's unique style is an integral part of the band's progressive sound. ... Learn more...
Ibanez PS120 Paul Stanley Electric Guitar
Ibanez PS120 Paul Stanley Electric Guitar
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Keeping with Paul's own unique artistic vision, the PS120SP is a very special PS120, featuring a flashy Silver Sparkle finish, mirror finish pickguard, chrome hardwa... Learn more...
Ibanez SIX20 Iron Label Electric Guitar
Ibanez SIX20 Iron Label Electric Guitar
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Ibanez's Iron Label SIX20DBG solid body electric guitar takes the speed and performance of their S series to a whole new level of intensity. The S series' graceful 3... Learn more...
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Really heavy stuff might cost you a
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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!