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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is a great company, it's super easy to pay or get on a payment plan and they have excellent customer support." Customer on December 02, 2016
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Ibanez GB10SE George Benson Electric Guitar
Ibanez GB10SE George Benson Electric Guitar
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Inspired by the popularity of George Benson's GB10 signature model, the GB10SE exemplifies Ibanez expertise in creating high-quality, affordable signature instrument... Learn more...
Ibanez SR1405E Electric Bass, 5-String (with Gig Bag)
Ibanez SR1405E Electric Bass, 5-String (with Gig Bag)
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Professional players and gear reviewers alike have been singing the praises of the SR Premium series since its introduction. Crafted by the Ibanez Premium luthiers, ... Learn more...
Ibanez SR1306E Electric Bass, 6-String (with Gig Bag)
Ibanez SR1306E Electric Bass, 6-String (with Gig Bag)
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Professional players and gear reviewers alike have been singing the praises of the SR Premium series since its introduction, and this includes the Ibanez SR1306E Bas... Learn more...
Ibanez SRC6 Crossover Electric Bass, 6-String
Ibanez SRC6 Crossover Electric Bass, 6-String
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The SRC6 Crossover is born of that place where guitar intersects with bass. With its 30" scale neck, some might even label it a "baritone guitar."... Learn more...
Ibanez SR656 Electric Bass, 6-String
Ibanez SR656 Electric Bass, 6-String
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The SR656 is a handsome 6-string bass designed with the working musician in mind. At the heart of this bass is an Ash body, chosen for its bright, articulate tone an... Learn more...
Ibanez RG655M Prestige Electric Guitar (with Case)
Ibanez RG655M Prestige Electric Guitar (with Case)
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As the crown jewel of Ibanez, the Prestige line represents the passion and pride of Japanese luthier. These guitars, produced exclusively in Japan, have earned world... Learn more...
Ibanez SR506 6-String Electric Bass
Ibanez SR506 6-String Electric Bass
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The SR506 models feature a fast SR6 neck (jatoba/wenge), a mahogany body, and Bartolini MK1 pickups. Onboard Bartolini 3-band EQ provides precise tone control.... Learn more...
Ibanez RGIR38BFE Iron Label Electric Guitar, 8-String
Ibanez RGIR38BFE Iron Label Electric Guitar, 8-String
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As the legion of converts to the "made-for-metal" Iron Label series continues to grow, Ibanez continues to tap the seismic underworld for inspiration. Working their ... Learn more...
Ibanez SRSC800 Electric Bass
Ibanez SRSC800 Electric Bass
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From the innovative Ibanez Bass Workshop team, comes the SRSC800 "Cerro." Boasting a design that integrates body to neck like no other, the upper bout connects the b... Learn more...
Ibanez BTB685 Terra Firma Electric Bass, 5-String
Ibanez BTB685 Terra Firma Electric Bass, 5-String
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If you're looking for that new bass tool to enrich your creative palette, The Ibanez Bass Workshop may have built your next instrument. This new product group focuse... Learn more...
Ibanez JEM70V Steve Vai Electric Guitar with Case
Ibanez JEM70V Steve Vai Electric Guitar with Case
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The Ibanez JEM/UV series models, including the JEM70V, are designed to break boundaries. Steve Vai is one of the revered few on that short list of players who have c... Learn more...
Ibanez EGEN8 E-Gen Herman Li Electric Guitar
Ibanez EGEN8 E-Gen Herman Li Electric Guitar
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When DragonForce guitarist Herman Li wanted a guitar that could handle his otherworldly technique and musicality, both he and Ibanez knew it would take time to get e... Learn more...
Ibanez RGIR37BFE Iron Label Electric Guitar, 7-String
Ibanez RGIR37BFE Iron Label Electric Guitar, 7-String
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As the legion of converts to the "made-for-metal" Iron Label series continues to grow, Ibanez continues to tap the seismic underworld for inspiration. Working their ... Learn more...
Ibanez Paul Stanley PS10 Electric Guitar (with Case)
Ibanez Paul Stanley PS10 Electric Guitar (with Case)
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With a bigger-than-life stage show and some great rock anthems, KISS clawed their way to the top of the charts during the '70s to become one of the biggest acts in t... Learn more...
Ibanez EP5 Euphoria Steve Vai Signature Acoustic-Electric Guitar
Ibanez EP5 Euphoria Steve Vai Signature Acoustic-Electric Guitar
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The Ibanez EP5 Euphoria Steve Vai acoustic electric guitar features a solid Engelmann spruce top, mahogany neck, and a special thin body that is designed for comfort... Learn more...
Ibanez SR1400E Electric Bass (with Gig Bag)
Ibanez SR1400E Electric Bass (with Gig Bag)
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Professional players and gear reviewers alike have been singing the praises of the SR Premium series since its introduction, and this includes the Ibanez SR1400E Bas... Learn more...
Ibanez SR1900E Electric Bass (with Gig Bag)
Ibanez SR1900E Electric Bass (with Gig Bag)
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Professional players and gear reviewers alike have been singing the praises of the SR Premium series since its introduction. Crafted by the Ibanez Premium luthiers, ... Learn more...
Ibanez AGBV205A Active Electric Bass, 5-String
Ibanez AGBV205A Active Electric Bass, 5-String
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For the Ibanez AGBV205A, it captures the enticing look of older vintage gear, well worn with battle scars earned throughout its years of hard use. Much like a vintag... Learn more...
Ibanez JS24P Joe Satriani Premium Electric Guitar (with Case)
Ibanez JS24P Joe Satriani Premium Electric Guitar (with Case)
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A jaw-dropping Satriani Signature Model for the ages, the Ibanez JS24P Joe Satriani Premium Electric Guitar is packed with incredible features including an American ... Learn more...
Ibanez UV77 Limited Edition Steve Vai Electric Guitar (with Case)
Ibanez UV77 Limited Edition Steve Vai Electric Guitar (with Case)
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2015 marked the 25th anniversary of the release of Steve Vai's landmark solo album, Passion & Warfare. Critically acclaimed and publicly celebrated for its unique ar... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!