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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds offers fast delivery, and great customer service. I've only had a problem once or twice, both times they resolved it quickly"Customer on August 5, 2016
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Ibanez S5521Q Prestige Electric Guitar (with Case)
Ibanez S5521Q Prestige Electric Guitar (with Case)
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The Ibanez S5521Q features a handsomely contoured mahogany body with a richly quilted maple cap and revered Super Wizard High Performance neck -- constructed of five... Learn more...
Ibanez ARZIR20 Iron Label Series Electric Guitar
Ibanez ARZIR20 Iron Label Series Electric Guitar
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The Ibanez ARZIR20 Iron Label guitar features a Mahogany ARZ set-in Mahogany neck and body, Jumbo frets, and the TOM bridge for superior intonation and sustain.... Learn more...
Ibanez RGIT27 RG Iron Label Electric Guitar, 7-String
Ibanez RGIT27 RG Iron Label Electric Guitar, 7-String
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As the legion of converts to Iron Label, the made-for-metal guitar series, continues to grow, the Ibanez continues tap the seismic underworld for inspiration. With t... Learn more...
Ibanez AS153 Artstar Semi-Hollowbody Electric Guitar (with Case)
Ibanez AS153 Artstar Semi-Hollowbody Electric Guitar (with Case)
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With its flamed maple top, back, and sides, the Ibanez AS153 Artstar Semi Hollowbody Electric Guitar emanates great jazz, blues and rock tone and vibe. The bound Ebo... Learn more...
Ibanez RG752WMFX Prestige Electric Guitar, 7-String
Ibanez RG752WMFX Prestige Electric Guitar, 7-String
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The Ibanez RG752WMFX features a Mahogany body with a visually striking Wenge top. No matter how many strings you need, have no fear, there's never any compromise in ... Learn more...
Ibanez RG652 Prestige Electric Guitar (with Case)
Ibanez RG652 Prestige Electric Guitar (with Case)
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The RG652K features a basswood body with a visually stunning Australian blackwood top. A highlight of the RG652K is the 5-piece maple/walnut, Super Wizard High Perfo... Learn more...
Ibanez RG2750Q Electric Guitar (with Case)
Ibanez RG2750Q Electric Guitar (with Case)
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As the crown jewel of Ibanez, the Prestige line represents the passion and pride of Japanese luthiery. These guitars, produced exclusively in Japan, have earned worl... Learn more...
Ibanez S770PB Edge Zero II Tremolo Electric Guitar
Ibanez S770PB Edge Zero II Tremolo Electric Guitar
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The Ibanez S series first appeared in 1987. Ever since, it has changed in appearance and function to represent the cutting edge of Ibanez design.... Learn more...
Ibanez EP5 Euphoria Steve Vai Signature Acoustic-Electric Guitar
Ibanez EP5 Euphoria Steve Vai Signature Acoustic-Electric Guitar
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The Ibanez EP5 Euphoria Steve Vai acoustic electric guitar features a solid Engelmann spruce top, mahogany neck, and a special thin body that is designed for comfort... Learn more...
Ibanez AM153 Artstar Semi-Hollowbody Electric Guitar (with Case)
Ibanez AM153 Artstar Semi-Hollowbody Electric Guitar (with Case)
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There's nothing like the tone of a hollowbody. It creates a sonic quality no electronics can replicate. As part of Ibanez's Artstar Series the AM153 is a semi-hollow... Learn more...
Ibanez RG9 Electric Guitar, 9-String
Ibanez RG9 Electric Guitar, 9-String
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After having brought a high performance 8-string into the range of affordability for every player who heard the siren call of that instrument's musical mysteries, he... Learn more...
Ibanez RG7420PB Electric Guitar, 7-String
Ibanez RG7420PB Electric Guitar, 7-String
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If Ibanez can lay claim to the title of being the strongest name in metal guitars, then the RG is the model this reputation was built on. Every inch of this classic ... Learn more...
Ibanez Paul Gilbert PGM80P Signature Electric Guitar (with Case)
Ibanez Paul Gilbert PGM80P Signature Electric Guitar (with Case)
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When Paul Gilbert burst onto the scene in the early 80's with Racer X, guitarists worldwide were ready to burn their instruments. Following his blistering run with R... Learn more...
Ibanez SR1900E Electric Bass (with Gig Bag)
Ibanez SR1900E Electric Bass (with Gig Bag)
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Professional players and gear reviewers alike have been singing the praises of the SR Premium series since its introduction. Crafted by the Ibanez Premium luthiers, ... Learn more...
Ibanez SR1405E Electric Bass, 5-String (with Gig Bag)
Ibanez SR1405E Electric Bass, 5-String (with Gig Bag)
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Professional players and gear reviewers alike have been singing the praises of the SR Premium series since its introduction. Crafted by the Ibanez Premium luthiers, ... Learn more...
Ibanez PS120 Paul Stanley Electric Guitar
Ibanez PS120 Paul Stanley Electric Guitar
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Keeping with Paul's own unique artistic vision, the PS120SP is a very special PS120, featuring a flashy Silver Sparkle finish, mirror finish pickguard, chrome hardwa... Learn more...
Ibanez ASV100FMD Electric Guitar (with Case)
Ibanez ASV100FMD Electric Guitar (with Case)
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Lurking beneath its artfully distressed facade and low gloss, aged finish is a sophisticated semi-hollow, made to handle almost any musical challenge imaginable. The... Learn more...
Ibanez AG95L Artcore Left-Handed Electric Guitar
Ibanez AG95L Artcore Left-Handed Electric Guitar
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The fully-hollow AG95 features a select figured bubinga top, back, and sides, and handsome ivory binding on the body, headstock, and fretboard. An expertly crafted t... Learn more...
Ibanez SR1400E Electric Bass (with Gig Bag)
Ibanez SR1400E Electric Bass (with Gig Bag)
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Professional players and gear reviewers alike have been singing the praises of the SR Premium series since its introduction, and this includes the Ibanez SR1400E Bas... Learn more...
Ibanez RGIR38BFE Iron Label Electric Guitar, 8-String
Ibanez RGIR38BFE Iron Label Electric Guitar, 8-String
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As the legion of converts to the "made-for-metal" Iron Label series continues to grow, Ibanez continues to tap the seismic underworld for inspiration. Working their ... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!