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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "My experience with zZounds was pleasant and extremely convenient. The website is laid out well in a clutter-free, streamlined manner with an abundance of large, detailed photos of the products to help make the decision making process easier. The fact that payment plans are available was a major factor in choosing to do business with this company. Another huge selling point was that a warehouse is located near the west coast, so even shipping was a breeze as I didn't have to wait but a couple of days to receive the guitar." - customer on December 26
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Gibson J-15 Acoustic-Electric Guitar (with Case)
New from $1,499.00 SAVE 28%
Like New $1,144.00 SAVE 45%
or 12 payments
of $124.92
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Gibson has combined their expert craftsmanship, remarkable tonewoods and a short scale design that is big on sound in the J-15. This instrument features a Spruce top... Learn more...
Gibson 2015 Les Paul Deluxe Electric Guitar (with Case)
New from $1,799.00 SAVE 48%
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of $149.92
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Get deluxe tone and style with this hot-rodded Les Paul! An acclaimed 1970s favorite with a 21st-century update, the 2015 Gibson Les Paul Deluxe delivers more balanc... Learn more...
Gibson Limited Edition SG Standard Electric Guitar (with Case)
New from $1,999.95 SAVE 53%
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The SGS3 takes the timeless elegance of the "Black Beauty" and applies it to the iconic SG body style to create a stunning homage to this early-'60s rocker.... Learn more...
Gibson 2016 Les Paul Standard T Electric Guitar (with Case)
New from $2,799.00 SAVE 30%
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All the ingredients that made the Les Paul name legendary are in the Gibson Les Paul Standard 2016 T: a skillfully carved plain maple top on a mahogany back, perfect... Learn more...
Gibson 2016 J-45 Standard Acoustic-Electric Guitar (with Case)
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The J-45 is Gibson's best-selling acoustic of all time. Nicknamed "The Workhorse" and first introduced in 1942, this iconic acoustic has become the cornerstone of it... Learn more...
Gibson 2014 Thunderbird IV Electric Bass (with Case)
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As part of their 120th Anniversary, Gibson USA has reinvented several classics to match the needs of today's demanding players. The 2014 Thunderbird Bass is the roar... Learn more...
Gibson 2016 Les Paul '50s Tribute T Electric Guitar (with Gig Bag)
New from $899.00 SAVE 40%
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The Gibson Les Paul Studio '50s Tribute 2016 T has a traditional Les Paul mahogany body with a grain texured, satin finish maple top, as well as a mahogany neck with... Learn more...
Gibson Limited Edition Les Paul Classic Electric Guitar (with Case)
New from $1,999.95 SAVE 49%
Like New $1,599.00 SAVE 60%
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Featuring six decades of history, this Les Paul guitar is a solid body electric that guitarist will treasure. An exclusive run, this versatile but beautiful guitar i... Learn more...
Gibson 2014 SG Standard Min-ETune Electric Guitar
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The SG Standard for 2014 is both the most comprehensively featured and the best value ever produced in this long and legendary guitar line.... Learn more...
Gibson 2015 Les Paul Less Plus Electric Guitar (with Case)
 
Like New $1,329.00
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Less is more with the 2015 Gibson Les Paul Less Plus! With a contoured, extra-slim back and authentic Les Paul look, the Less + offers superb playing comfort without... Learn more...
Gibson 1959 ES-335TD Electric Guitar (with Case)
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The ES-335 that set the standard, with select woods, 'Mickey Mouse' ears, desirable '59 neck profile, accurate PAF-style MHS pickups, and the classic looks of a priz... Learn more...
Gibson 2015 ES-339 Satin Electric Guitar (with Case)
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The Gibson ES-339 Satin 2015 gives you the look and tone of classic Gibson semi-hollow body guitars in a smaller format and great-looking satin finish! Combining the... Learn more...
Gibson Exclusive Les Paul Traditional Zebra Electric Guitar (with Case)
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The Les Paul Traditional wraps several crucial features into a classic Les Paul that always just seemed right, echoing the specs of guitars that rocked the world thr... Learn more...
Gibson Custom 2014 1957 Les Paul Goldtop VOS Electric Guitar (with Case)
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The 1957 Les Paul Goldtop Reissue from the Gibson Custom Shop is the closest thing to taking a time machine more than 55 years back in time to land your own original... Learn more...
Gibson Nancy Wilson Nighthawk Standard Electric Guitar (with Case)
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The Gibson Nancy Wilson Nighthawk Standard Electric Guitar is a beautifully figured, tonally versatile and expertly crafted instrument recognizing the achievements a... Learn more...
Gibson Custom Shop CS8 50s Les Paul VOS Electric Guitar
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Delivering the full vibe and feel of the first Sunburst Les Paul, with '50s spec neck, Historic truss rod, Alnico III Custom Buckers, and six lusciously faded finish... Learn more...
Gibson Exclusive Run Shred Les Paul Studio Flametop with Floyd Rose (with Case)
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If you're seeking a full-bore Les Paul primed for the rock excesses of the 21st century, the Shred Les Paul Studio with Floyd Rose is the way to go. This guitar has ... Learn more...
Gibson 2016 Hummingbird Acoustic-Electric Guitar (with Case)
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Much of the Hummingbird's appeal lies in its versatility. However you attack this flat-top, it pumps out rich, deep tones, and is equally at home strumming first-pos... Learn more...
Gibson Limited Edition Firebird Non-Reverse Electric Guitar (with Case)
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A revolutionary guitar born in revolutionary times, and reincarnated for today. The revolutionary days of the 1960s were the perfect backdrop for the Firebird Non-Re... Learn more...
Gibson 2016 Songwriter Progressive Cutaway Acoustic-Electric Guitar (with Case)
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Combining the rich history of hand built acoustics with modern innovations the Songwriter Progressive features acoustic improvements to complement progressive styles... Learn more...
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BizRate Customer Certified (GOLD) Site
Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20D-8J5B. Llame Gratis en Español: 800-460-7976
Lunes-Viernes de 1AM a 1AM EST
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!