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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds makes buying very easy and with great options for any kind of hardware I'm looking for. The payment plans are enticing and make putting together a nice studio an easily attainable dream!" - Customer on August 9, 2015
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ESP E-II ECFM Eclipse Electric Guitar
New from $1,599.00 SAVE 33%
Like New $1,139.00 SAVE 52%
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Quality craftsmanship, tonewoods and electronics at a great price! Built in Japan by ESP luthiers, the ESP E-II Eclipse FM represents the standard in high-quality gu... Learn more...
ESP LTD EC-1001FR Electric Guitar
New from $949.00 SAVE 29%
or 8 payments
of $118.63
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In Stock
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The ESP LTD EC-1001FR features EMG Metalworks 81/60 pickups, Set-neck construction, 24.74" scale, mahogany body and neck, rosewood fingerboard, thin-U neck contour, ... Learn more...
ESP LTD H1001FM Electric Guitar
New from $799.00 SAVE 30%
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of $99.88
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Expanding on the firepower and looks of the H1000 the H1001FM by ESP features an updated headstock, abalone binding and much more. It features Set-thru construction,... Learn more...
ESP USA Custom Horizon QM Electric Guitar (with Case)
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ESP's impeccable quality is on full display in this 100 percent USA-made guitar! The ESP USA Horizon is a player's dream thanks to set-thru construction with a mahog... Learn more...
ESP LTD E-II ECQM Eclipse Electric Guitar
New from $1,799.00 SAVE 33%
Like New $1,209.00 SAVE 55%
or 12 payments
of $149.92
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In Stock
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Expertly crafted in Japan by ESP luthiers with gorgeous tonewoods and professional electronics, the ESP E-II Eclipse QM can compare with guitar costing much more!... Learn more...
ESP LTD E-II Horizon III FMNT Electric Guitar (with Case)
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A beautiful example of the quality craftsmanship by ESP luthiers in Japan. The ESP E-II Horizon FMNT allows working guitarists to own a truly high-end guitar at a gr... Learn more...
ESP LTD M-1000 Electric Guitar, with Rosewood Fingerboard
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of $112.38
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At home in a dungeon full of dragons and wizards, or at play in cellar full of the undead, the ESP LTD M-1000 is one nasty beast -- strong as an ox, and as playable ... Learn more...
ESP LTD E-II M-2 FM Electric Guitar
New from $1,699.00 SAVE 37%
Like New $1,209.00 SAVE 55%
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of $141.59
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Play the ESP E-II M-II FM and you'll see the quality of work of the ESP luthiers in Japan. This guitar has all the build quality of more 'high-end' ESP's at a fracti... Learn more...
ESP LTD E-II Horizon FR-7 Electric Guitar, 7-String
New from $1,899.00 SAVE 37%
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Setting a new standard in 7-string excellence! The E-II Horizon FR-7 is crafted in Japan by expert ESP luthiers, making it a truly outstanding value that can compete... Learn more...
ESP LTD E-II M-1 NT Electric Guitar (with Case)
New from $1,499.00 SAVE 37%
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The bare-bones design of the E-II M-I Thru NT guitar gives players everything they need to rock! Crafted in Japan by ESP luthiers mean this axe has high-end build qu... Learn more...
ESP LTD MH-1000ET EverTune Electric Guitar
New from $1,049.00 SAVE 29%
Like New $744.95 SAVE 50%
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of $87.42
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With an EverTune-equipped LTD like the ESP MH-1000ET, you can be confident that throughout a grueling gig or a long recording session, your guitar will remain in tun... Learn more...
ESP LTD H1007 Electric Guitar, 7-String
New from $869.00 SAVE 30%
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The ESP H1007 7-String Electric Guitar is a beautifully crafted instrument with a ton of punch! Featuring a mahogany body with a flamed maple top for a great physica... Learn more...
ESP LTD MH-1001NT Electric Guitar
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The ESP LTD MH-1001NT features Set-thru neck construction, 25.5" scale, mahogany body, maple neck, rosewood fingerboard, thin-U neck contour, black nickel hardware, ... Learn more...
ESP LTD M-1000SE Electric Guitar
New from $959.00 SAVE 30%
Like New $684.95 SAVE 50%
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The ESP LTD M-1000SE features bolt-on neck construction, 25.5" scale, Mahogany body w/flamed maple top, maple neck and fingerboard, X-thin-U neck contour, chrome har... Learn more...
ESP LTD MH1000FR Electric Guitar with Floyd Rose
New from $899.00 SAVE 30%
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The ESP MH1000FR Electric Guitar offers you two separate but effective options for this incredible guitar. This model is armed with a pair of EMG's own 81/85 pickups... Learn more...
ESP LTD Elite J4 Electric Bass (with Case)
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Like New $799.95 SAVE 67%
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of $95.83
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The ESP LTD Elite J4 Electric Bass Guitar is a visually stunning instrument designed to be a workhorse bass. Crafted in Japan, this bass provides remarkable tonewood... Learn more...
ESP LTD E-II Horizon FR Electric Guitar (with Case)
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As with all the instruments in the E-II series, the ESP E-II Horizon FR is crafted in Japan by ESP luthiers, offering a high-end quality normally only found on guita... Learn more...
ESP LTD Alex Skolnick AS1 Electric Guitar
New from $899.00 SAVE 29%
Like New $639.95 SAVE 50%
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of $112.38
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In Stock
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Alex Skolnick and ESP LTD teamed up to make this killer guitar at an incredible price! The AS-1 features a mahogany body, maple top and set neck construction for sup... Learn more...
ESP LTD H1001FR Electric Guitar with Floyd Rose
New from $949.00 SAVE 29%
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of $118.63
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In Stock
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With a gorgeous quilted maple top, the ESP H-1001FR LTD Deluxe Floyd Rose Electric Guitar not only rocks but looks great at it too. The ESP H1001FR features a 24.75 ... Learn more...
ESP LTD RB-1006 Electric Bass, 6-String
New from $1,349.00 SAVE 29%
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of $112.42
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The RB Series basses have been a labor of love, passion and hard work between ESP and bass legend Rocco Prestia (Tower of Power). The RB basses utilize unique featur... Learn more...
21 - 40 of 53
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!