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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has great financing options, attentive customer support, and a practically no questions asked return policy." Customer on November 15, 2016
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Epiphone Limited Edition Masterbilt AJ-500RCE Acoustic-Electric Guitar
Epiphone Limited Edition Masterbilt AJ-500RCE Acoustic-Electric Guitar
New from $649.00 SAVE 51%
Like New $569.95 SAVE 57%
or 8 payments
of $81.13
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Epiphone Masterbilt AJ-500RCE Acoustic/Electric: Classic form, cool cutaway, and Shadow's NanoFlex pickup system! Epiphone's Masterbilt AJ-500RCE Acoustic/Electric g... Learn more...
Epiphone Left-Handed Les Paul Standard Electric Guitar
Epiphone Left-Handed Les Paul Standard Electric Guitar
New from $449.00 SAVE 39%
or 6 payments
of $74.84
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Only 2 Left!
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The Epiphone left-handed Les Paul Standard guitar features 2 humbucker pickups and chrome hardware. The scale is 24.75-in. and the nut width is 1.68-in. It has a set... Learn more...
Epiphone Masterbilt Century De Luxe Archtop Acoustic-Electric Guitar
Epiphone Masterbilt Century De Luxe Archtop Acoustic-Electric Guitar
(1)
New from $899.00 SAVE 40%
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of $112.38
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The Epiphone Masterbilt De Luxe Classic Acoustic/Electric Guitar is a large body guitar that produces a strong, full tone capable of cutting through any mix. It feat... Learn more...
Epiphone Les Paul Custom Black Beauty Electric Guitar
Epiphone Les Paul Custom Black Beauty Electric Guitar
New from $729.00 SAVE 42%
or 8 payments
of $91.13
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The classic "tuxedo" look and world famous features that has made the Les Paul Custom a hit since 1954, plus an additional 3rd humbucker, are now available in a grea... Learn more...
Epiphone Casino Coupe Electric Guitar
Epiphone Casino Coupe Electric Guitar
(5)
New from $459.00 SAVE 40%
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of $76.50
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The Epiphone Casino Coupe is the legendary Casino reborn in an ES-339 body size. It's a racecar-sized, super slick coupe version of the legendary hollowbody that has... Learn more...
Epiphone Wilshire Phant-O-Matic Electric Guitar with Gig Bag
Epiphone Wilshire Phant-O-Matic Electric Guitar with Gig Bag
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New from $549.00 SAVE 40%
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Designed in collaboration with Frank Iero, guitarist for multi-platinum band My Chemical Romance, the Epiphone Wilshire "Phant-o-matic" combines an incredible array ... Learn more...
Epiphone Joe Pass Emperor-II PRO Electric Guitar
Epiphone Joe Pass Emperor-II PRO Electric Guitar
New from $699.00 SAVE 40%
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The Epiphone Joe Pass Emperor-II PRO honors the "President of Bebop Guitar" and one of the most prolific and groundbreaking electric guitarists in the history of jaz... Learn more...
Epiphone Les Paul Plustop PRO Left-Handed Electric Guitar
Epiphone Les Paul Plustop PRO Left-Handed Electric Guitar
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New from $579.00 SAVE 40%
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The Epiphone Les Paul Standard Plustop Pro left-handed electric guitar offers the legendary LP Standard sound with a stunning flame maple top. Other features include... Learn more...
Epiphone Dobro Hound Dog Deluxe Roundneck Resonator Guitar
Epiphone Dobro Hound Dog Deluxe Roundneck Resonator Guitar
New from $599.00 SAVE 40%
Like New $429.95 SAVE 56%
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of $74.88
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In Stock
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The Dobro Hound Dog Deluxe Roundneck resonator guitar is the perfect guitar for any roots or Americana music. The Dobro resonator guitar has been an American classic... Learn more...
Epiphone Limited Edition Brendon Small Snow Falcon Electric Guitar (with Gig Bag)
Epiphone Limited Edition Brendon Small Snow Falcon Electric Guitar (with Gig Bag)
New from $799.00 SAVE 40%
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of $99.88
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Epiphone presents the new Ltd. Ed. Brendon Small "Snow Falcon" Outfit, the second signature guitar for Dethklok creator Brendon Small, featuring the historic Flying ... Learn more...
Epiphone Wildkat Electric Guitar with Bigsby Tremolo
Epiphone Wildkat Electric Guitar with Bigsby Tremolo
New from $449.00 SAVE 39%
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Like the Epiphone AlleyKat and the FlameKat, the WildKat features the small semi-hollow body. And they've added two Alnico V P-90s for classic tone and now featuring... Learn more...
Epiphone Masterbilt Century Olympic Acoustic-Electric Guitar
Epiphone Masterbilt Century Olympic Acoustic-Electric Guitar
New from $599.00 SAVE 40%
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The Epiphone Masterbilt Olympic Acoustic/Electric Guitar is a smaller-sized archtop with an arched Solid Spruce top with traditional Longitudinal Bracing, a Mahogany... Learn more...
Epiphone Korina Explorer Electric Bass
Epiphone Korina Explorer Electric Bass
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Epiphone proudly presents the new Ltd. Ed. Korina Explorer Bass, a modern remake of one of the most legendary instruments in rock featuring a solid Korina Body, Epip... Learn more...
Epiphone Tony Iommi SG Custom Electric Guitar, Left-Handed
Epiphone Tony Iommi SG Custom Electric Guitar, Left-Handed
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Epiphone proudly announces the Epiphone Ltd. Ed. Tony Iommi Signature SG Custom, designed by the "Godfather of Heavy Metal" himself and featuring Gibson USA Tony Iom... Learn more...
Epiphone Inspired by 1964 Texan Acoustic-Electric Guitar
Epiphone Inspired by 1964 Texan Acoustic-Electric Guitar
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Since it's introduction in 1958, the Epiphone Texan has been the choice of countless musicians including Paul McCartney, Peter Frampton and Noel Gallagher. In fact, ... Learn more...
Epiphone Limited Edition Les Paul Custom Koa Electric Guitar
Epiphone Limited Edition Les Paul Custom Koa Electric Guitar
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New from $629.00 SAVE 39%
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Coming Soon
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Featuring a figured KOA top and ProBucker humbuckers with coil-splitting Epiphone presents the new Ltd. Ed. Les Paul Custom PRO KOA featuring a KOA top, and critical... Learn more...
Epiphone Emperor Swingster Electric Guitar
Epiphone Emperor Swingster Electric Guitar
New from $749.00 SAVE 39%
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World famous for making some of the best and most innovative hollow-body guitars, Epiphone conjures up some of it's past with the Emperor Swingster. Starting with th... Learn more...
Epiphone Dobro Hound Dog M-14 Metalbody Resonator Guitar
Epiphone Dobro Hound Dog M-14 Metalbody Resonator Guitar
(3)
New from $659.00 SAVE 40%
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of $82.38
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Epiphone presents new Dobro Hound Dog M-14 Metalbody guitar with an easy to play Round Neck. The Dobro Hound Dog M-14 resonator guitar features the renowned style an... Learn more...
Epiphone Tom DeLonge Signature ES333 Electric Guitar
Epiphone Tom DeLonge Signature ES333 Electric Guitar
New from $549.00 SAVE 40%
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of $68.63
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The Epiphone Tom DeLonge Signature ES333 Semi-Hollow Electric Guitar is the signature model of Tom DeLonge of Blink 182 and Angels & Airwaves fame, making this axe t... Learn more...
Epiphone Limited Edition Joe Bonamassa Treasure Firebird I Electric Guitar
Epiphone Limited Edition Joe Bonamassa Treasure Firebird I Electric Guitar
New from $799.00 SAVE 40%
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of $99.88
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Preorder Today
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The fourth Joe Bonamassa signature model! Epiphone proudly presents the Ltd. Ed. Joe Bonamassa Treasure Firebird-I Outfit. Featuring the ProBucker FB720, a one-of-a-... Learn more...
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!