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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Shopping with zZounds is always hassle-free and they usually ship gear the same day I buy it. Also, the package and condition of guitar was impeccable. zZounds you guys are great; thanks again for allowing me to buy the guitar of my dreams." Customer on July 2, 2016
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Epiphone Limited Edition Les Paul Standard Electric Guitar
Epiphone Limited Edition Les Paul Standard Electric Guitar
New from $419.00 SAVE 40%
or 6 payments
of $69.84
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The Les Paul Standard remains one of the most sought after guitars in the world 50 years since its first issue. Now, Epiphone's Les Paul Standard brings you the clas... Learn more...
Epiphone Les Paul Custom Black Beauty Electric Guitar
Epiphone Les Paul Custom Black Beauty Electric Guitar
New from $729.00 SAVE 42%
or 8 payments
of $91.13
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The classic "tuxedo" look and world famous features that has made the Les Paul Custom a hit since 1954, plus an additional 3rd humbucker, are now available in a grea... Learn more...
Epiphone Les Paul Standard Electric Guitar
Epiphone Les Paul Standard Electric Guitar
New from $419.00 SAVE 40%
or 6 payments
of $69.84
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If you can handle everything about the Les Paul except the price, check this out. Engineers designed this modern classic with the arched top and fast neck of the bes... Learn more...
Epiphone Tom DeLonge Signature ES333 Electric Guitar
Epiphone Tom DeLonge Signature ES333 Electric Guitar
New from $549.00 SAVE 40%
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of $68.63
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The Epiphone Tom DeLonge Signature ES333 Semi-Hollow Electric Guitar is the signature model of Tom DeLonge of Blink 182 and Angels & Airwaves fame, making this axe t... Learn more...
Epiphone Casino Archtop Electric Guitar
Epiphone Casino Archtop Electric Guitar
New from $599.00 SAVE 40%
Like New $454.95 SAVE 54%
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of $74.88
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The Epiphone Casino Arch Top Guitar features two P-90 pickups and chrome hardware. The scale is 24.75 inches and the nut width is 1.68 inches. It has a set neck join... Learn more...
Epiphone Dot Archtop Electric Guitar
Epiphone Dot Archtop Electric Guitar
New from $429.00 SAVE 40%
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of $71.50
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The Epiphone Dot archtop guitar features 2 humbuckers and chrome hardware. The scale is 24.75 inches and the nut width is 1.68 inches. It has a set neck joint and ma... Learn more...
Epiphone B.B. King Lucille Electric Guitar
Epiphone B.B. King Lucille Electric Guitar
New from $729.00 SAVE 40%
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of $91.13
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The Epiphone B.B. King Archtop Guitar brings Style and Performance to a higher level. The Humbucker Pickups will let you comp chords or play that soaring Blues solo... Learn more...
Epiphone Tony Iommi SG Custom Electric Guitar, Left-Handed
Epiphone Tony Iommi SG Custom Electric Guitar, Left-Handed
New from $849.00 SAVE 40%
Like New $649.95 SAVE 54%
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Epiphone proudly announces the Epiphone Ltd. Ed. Tony Iommi Signature SG Custom, designed by the "Godfather of Heavy Metal" himself and featuring Gibson USA Tony Iom... Learn more...
Epiphone Thunderbird Pro-IV Electric Bass
Epiphone Thunderbird Pro-IV Electric Bass
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Epiphone brings you the Thunderbird Pro, building upon the long-term success of this expansive long running bass line. Played by countless artists, the Thunderbird B... Learn more...
Epiphone Les Paul Ultra III Electric Guitar
Epiphone Les Paul Ultra III Electric Guitar
New from $749.00 SAVE 39%
Like New $554.95 SAVE 55%
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We all know that deep down, most guitarists are traditional. They love the classic designs and shapes dating back to 50 years ago. Well Epiphone knows the way you fe... Learn more...
Epiphone Les Paul Custom PRO Left-Handed Electric Guitar
Epiphone Les Paul Custom PRO Left-Handed Electric Guitar
New from $629.00 SAVE 40%
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The Epiphone Les Paul Custom Pro left-handed electric guitar brings you the dressed up looks of the Les Paul Custom with additional features including Epiphone's sup... Learn more...
Epiphone Blueshawk Deluxe Electric Guitar
Epiphone Blueshawk Deluxe Electric Guitar
New from $499.00 SAVE 45%
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Epiphone presents the new Blueshawk Deluxe, the long awaited return of an original classic first introduced in the 90's that's been a connoisseur's favorite ever sin... Learn more...
Epiphone Masterbilt Century De Luxe Archtop Acoustic-Electric Guitar
Epiphone Masterbilt Century De Luxe Archtop Acoustic-Electric Guitar
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The Epiphone Masterbilt De Luxe Classic Acoustic/Electric Guitar is a large body guitar that produces a strong, full tone capable of cutting through any mix. It feat... Learn more...
Epiphone Wildkat Electric Guitar with Bigsby Tremolo
Epiphone Wildkat Electric Guitar with Bigsby Tremolo
New from $449.00 SAVE 39%
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Like the Epiphone AlleyKat and the FlameKat, the WildKat features the small semi-hollow body. And they've added two Alnico V P-90s for classic tone and now featuring... Learn more...
Epiphone Gothic Series Explorer Electric Guitar
Epiphone Gothic Series Explorer Electric Guitar
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Epiphone announces the introduction of the Epiphone "Goth" Collection. Based upon Gibsons very successful "Gothic" line, the Epiphone Goth Collection features a Les ... Learn more...
Epiphone Les Paul Classic-T Min-ETune Electric Guitar
Epiphone Les Paul Classic-T Min-ETune Electric Guitar
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New from $549.00 SAVE 40%
Like New $419.95 SAVE 57%
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Epiphone introduces the Les Paul Classic-T, the world's first affordable self-tuning electric guitar featuring the fast, easy, and dependable Min-ETune system that g... Learn more...
Epiphone Joe Pass Emperor-II PRO Electric Guitar
Epiphone Joe Pass Emperor-II PRO Electric Guitar
New from $699.00 SAVE 40%
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of $87.38
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The Epiphone Joe Pass Emperor-II PRO honors the "President of Bebop Guitar" and one of the most prolific and groundbreaking electric guitarists in the history of jaz... Learn more...
Epiphone Casino Coupe Electric Guitar
Epiphone Casino Coupe Electric Guitar
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New from $459.00 SAVE 40%
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The Epiphone Casino Coupe is the legendary Casino reborn in an ES-339 body size. It's a racecar-sized, super slick coupe version of the legendary hollowbody that has... Learn more...
Epiphone Bjorn Gelotte Les Paul Custom Electric Guitar (with Case)
Epiphone Bjorn Gelotte Les Paul Custom Electric Guitar (with Case)
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Epiphone welcomes one of the greatest metal guitarists of all time, Bjorn Gelotte of In Flames, to the Epiphone family of signature artists with the premier of the L... Learn more...
Epiphone Limited Edition Matt Heafy Les Paul Custom-7 Electric Guitar, 7-String
Epiphone Limited Edition Matt Heafy Les Paul Custom-7 Electric Guitar, 7-String
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New from $799.00 SAVE 40%
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Epiphone and Trivium's Matt Heafy present the Limited Edition Matt Heafy Les Paul Custom and the Limited Edition Matt Heafy Les Paul Custom-7 seven-string, two total... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!