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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has always offered excellent customer service and the "Play as you Pay" plan has allowed me to satisfy my GAS problem (Gear Aquirement Syndrome) and still stay married!" - Customer on May 13, 2017
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Epiphone Thunderbird Classic IV PRO Electric Bass
Epiphone Thunderbird Classic IV PRO Electric Bass
New from $549.00 SAVE 40%
Like New $404.95 SAVE 55%
or 8 payments
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A rock classic returns with Gibson USA TB-Plus humbuckers with ceramic magnets! The Epiphone Thunderbird Classic IV PRO Electric Bass Guitar takes all the vintage mo... Learn more...
Epiphone Dot Archtop Electric Guitar
Epiphone Dot Archtop Electric Guitar
New from $429.00 SAVE 40%
Like New $319.95 SAVE 55%
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of $71.50
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The Epiphone Dot archtop guitar features 2 humbuckers and chrome hardware. The scale is 24.75 inches and the nut width is 1.68 inches. It has a set neck joint and ma... Learn more...
Epiphone Les Paul Classic-T Min-ETune Electric Guitar
Epiphone Les Paul Classic-T Min-ETune Electric Guitar
(5)
New from $499.00 SAVE 45%
Like New $459.95 SAVE 53%
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Epiphone introduces the Les Paul Classic-T, the world's first affordable self-tuning electric guitar featuring the fast, easy, and dependable Min-ETune system that g... Learn more...
Epiphone Limited Edition Brendon Small Snow Falcon Electric Guitar (with Gig Bag)
Epiphone Limited Edition Brendon Small Snow Falcon Electric Guitar (with Gig Bag)
(3)
New from $799.00 SAVE 40%
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of $99.88
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Epiphone presents the Ltd. Ed. Brendon Small "Snow Falcon" Outfit, the second signature guitar for Dethklok creator Brendon Small, featuring the historic Flying V pr... Learn more...
Epiphone AJ-45ME Masterbilt Acoustic-Electric Guitar
Epiphone AJ-45ME Masterbilt Acoustic-Electric Guitar
New from $649.00 SAVE 40%
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of $81.13
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Epiphone continues its historic Masterbilt series with the Epiphone Masterbilt 2015 AJ-45ME Acoustic/Electric. The legendary J-45 round shoulder dreadnought has been... Learn more...
Epiphone Korina Explorer Electric Bass
Epiphone Korina Explorer Electric Bass
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Epiphone proudly presents the new Ltd. Ed. Korina Explorer Bass, a modern remake of one of the most legendary instruments in rock featuring a solid Korina Body, Epip... Learn more...
Epiphone Limited Edition Union Jack Sheraton Electric Guitar (with Case)
Epiphone Limited Edition Union Jack Sheraton Electric Guitar (with Case)
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New from $799.00 SAVE 46%
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Epiphone celebrates the 50th anniversary of the British Invasion honoring Epiphone's long association with the royalty of British Rock and Roll with the Limited Edit... Learn more...
Epiphone Limited Edition ES-175 Premium Hollowbody Electric Guitar
Epiphone Limited Edition ES-175 Premium Hollowbody Electric Guitar
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New from $839.95 SAVE 49%
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Epiphone is proud to present the Epiphone ES-175 Premium, a faithful reissue of what many consider the most famous electric archtop in popular music, heard on classi... Learn more...
Epiphone Limited Edition Lee Malia Les Paul Custom Artisan Electric Guitar
Epiphone Limited Edition Lee Malia Les Paul Custom Artisan Electric Guitar
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Epiphone is proud to announce the Ltd. Ed. Lee Malia Signature Les Paul Custom. Inspired by the '70s era vintage classic Les Paul Artisan, the new Lee Malia Signatur... Learn more...
Epiphone Masterbilt Century De Luxe Classic Acoustic-Electric Guitar
Epiphone Masterbilt Century De Luxe Classic Acoustic-Electric Guitar
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The Epiphone Masterbilt De Luxe Classic Acoustic/Electric Guitar is a large body guitar that produces a strong, full tone capable of cutting through any mix. It feat... Learn more...
Epiphone Prophecy Les Paul Custom Plus GX Electric Guitar with Case
Epiphone Prophecy Les Paul Custom Plus GX Electric Guitar with Case
New from $749.00 SAVE 39%
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The Epiphone Prophecy Les Paul Custom Plus GX electric guitar is the supreme Les Paul for those who dare to break ground in speed, sound, and technique. And now, the... Learn more...
Epiphone Gothic Series Explorer Electric Guitar
Epiphone Gothic Series Explorer Electric Guitar
New from $449.00 SAVE 39%
Like New $359.95 SAVE 51%
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Epiphone announces the introduction of the Epiphone "Goth" Collection. Based upon Gibsons very successful "Gothic" line, the Epiphone Goth Collection features a Les ... Learn more...
Epiphone Les Paul Standard Electric Guitar
Epiphone Les Paul Standard Electric Guitar
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If you can handle everything about the Les Paul except the price, check this out. Engineers designed this modern classic with the arched top and fast neck of the bes... Learn more...
Epiphone Limited Edition Inspired by 1955 Les Paul Custom Outfit Electric Guitar (with Case)
Epiphone Limited Edition Inspired by 1955 Les Paul Custom Outfit Electric Guitar (with Case)
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Epiphone presents the Ltd. Ed. Inspired by "1955" Les Paul Custom Outfit, a historic reissue of one of the most popular Les Pauls ever made. Featuring Gibson USA Soa... Learn more...
Epiphone Tom DeLonge Signature ES333 Electric Guitar
Epiphone Tom DeLonge Signature ES333 Electric Guitar
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The Epiphone Tom DeLonge Signature ES333 Semi-Hollow Electric Guitar is the signature model of Tom DeLonge of Blink 182 and Angels & Airwaves fame, making this axe t... Learn more...
Epiphone Blueshawk Deluxe Electric Guitar
Epiphone Blueshawk Deluxe Electric Guitar
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Epiphone presents the Blueshawk Deluxe, the long awaited return of an original classic first introduced in the 90's that's been a connoisseur's favorite ever since. ... Learn more...
Epiphone Les Paul Ultra III Electric Guitar
Epiphone Les Paul Ultra III Electric Guitar
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We all know that deep down, most guitarists are traditional. They love the classic designs and shapes dating back to 50 years ago. Well Epiphone knows the way you fe... Learn more...
Epiphone B.B. King Lucille Electric Guitar
Epiphone B.B. King Lucille Electric Guitar
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The Epiphone B.B. King Archtop Guitar brings Style and Performance to a higher level. The Humbucker Pickups will let you comp chords or play that soaring Blues solo... Learn more...
Epiphone Les Paul Custom Black Beauty Electric Guitar
Epiphone Les Paul Custom Black Beauty Electric Guitar
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The classic "tuxedo" look and world famous features that has made the Les Paul Custom a hit since 1954, plus an additional 3rd humbucker, are now available in a grea... Learn more...
Epiphone Elitist 1965 Casino Electric Guitar (with Case)
Epiphone Elitist 1965 Casino Electric Guitar (with Case)
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For the Epiphone Company of 1961, the Casino was a small breakthrough. After the merger with Gibson in 1957, Epiphone no longer made jazz archtops. A new era of musi... Learn more...
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844-zZounds (844-996-8637)
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 844-zZounds (844-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 844-zZounds (844-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 844-zZounds (844-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!