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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is the best out there. They're play as you pay deal lets less fortunate people achieve the gear of their dreams." - Customer on August 12, 2017
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Martin 00-15M Acoustic Guitar (with Case)
Martin 00-15M Acoustic Guitar (with Case)
New from $1,399.00 SAVE 22%
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The 00-15M model continues the Martin tradition with a 00-14 fret body size, solid mahogany construction and a rich satin finish. Satisfy your desire with an afforda... Learn more...
Martin T1K Tenor Ukulele with Gig Bag
Martin T1K Tenor Ukulele with Gig Bag
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These C1K concert and TIK tenor models feature tops, back, sides and headplates of solid Hawaiian Koa, a wood native to Hawaii and a favorite of island players. Both... Learn more...
Martin D16GT Dreadnought Acoustic Guitar (with Case)
Martin D16GT Dreadnought Acoustic Guitar (with Case)
New from $1,499.00 SAVE 23%
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Featuring solid woods throughout, the D16GT is a superb dreadnought acoustic at an affordable price. With details like herringbone inlays, 2-piece back construction,... Learn more...
Martin D-15M Burst Acoustic Guitar (with Case)
Martin D-15M Burst Acoustic Guitar (with Case)
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New from $1,599.00 SAVE 21%
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The Martin D-15M Burst, constructed with genuine mahogany top, back, sides and neck, is accented with beautifully toned pre-war mahogany top shading.... Learn more...
Martin Dreadnought Junior Left-Handed Acoustic Guitar (with Gig Bag)
Martin Dreadnought Junior Left-Handed Acoustic Guitar (with Gig Bag)
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The solid wood Dreadnought Junior is fashioned for player comfort, clear powerful tone and easy action. This affordably-priced left-handed Dreadnought Junior is idea... Learn more...
Martin 000-18E Retro Acoustic Guitar (with Case)
Martin 000-18E Retro Acoustic Guitar (with Case)
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The 000-18E Retro is an addition to the Retro series. Its based upon a beautiful 1940 14-fret 000-18 "donor" guitar from the Martin Museum collection with a 24.9" sh... Learn more...
Martin GPCRSG Road Series Grand Performance Acoustic-Electric Guitar (with Case)
Martin GPCRSG Road Series Grand Performance Acoustic-Electric Guitar (with Case)
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The Martin GPCRSG is a cutaway Grand Performance model that is crafted with a Sitka spruce top and mutenye back and sides. This guitar produces a beautiful even tone... Learn more...
Martin DCRSG Road Series Dreadnought Acoustic-Electric Guitar (with Case)
Martin DCRSG Road Series Dreadnought Acoustic-Electric Guitar (with Case)
New from $1,299.00 SAVE 23%
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The Martin DCRSG is a cutaway Dreadnought built with a Sitka spruce top and mutenye back and sides. This guitar produces a beautiful even tone with good bass respons... Learn more...
Martin DRSG Dreadnought Acoustic-Electric Guitar
Martin DRSG Dreadnought Acoustic-Electric Guitar
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With a Sitka spruce top and siris back and sides, this Dreadnought is a great sounding guitar at an affordable price. A Richlite fingerboard and bridge, gloss body, ... Learn more...
Martin DC-15ME Cutaway Acoustic-Electric Guitar, Left-Handed
Martin DC-15ME Cutaway Acoustic-Electric Guitar, Left-Handed
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With an all mahogany body, the Martin DC-15ME produces a warm, rich, full tone. This Dreadnought acoustic-electric cutaway model is complete with an East Indian rose... Learn more...
Martin DCPA4 Performing Artist Series Acoustic-Electric Guitar
Martin DCPA4 Performing Artist Series Acoustic-Electric Guitar
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Play the Performing Artist Series and you'll experience the unique combination of legendary Martin tone and revolutionary onboard intelligence. Martin craftsmanship ... Learn more...
Martin GPC-15ME Cutaway Acoustic-Electric Guitar (with Case)
Martin GPC-15ME Cutaway Acoustic-Electric Guitar (with Case)
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Martin GPC-15ME - A solid wood, Grand Performance cutaway model with understated beauty, the GPC-15ME is crafted with mahogany for the scallop-braced top, back and s... Learn more...
Martin 0018 Grand Concert Acoustic Guitar (with Case)
Martin 0018 Grand Concert Acoustic Guitar (with Case)
New from $2,459.00 SAVE 20%
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The Martin 00-18 is an updated version of the popular 00-18V. A Sitka spruce top and mahogany back and sides are the foundation for this classic grand concert model.... Learn more...
Martin 000-15M Burst Left-Handed Acoustic Guitar (with Case)
Martin 000-15M Burst Left-Handed Acoustic Guitar (with Case)
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The 000-15M model continues the Martin tradition with a 000-14 fret body size, solid mahogany construction and a rich satin finish with an added burst to the top. Sa... Learn more...
Martin DCX1AE Macassar Acoustic-Electric Guitar
Martin DCX1AE Macassar Acoustic-Electric Guitar
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An affordable Dreadnought cutaway crafted with a solid Sitka spruce top and paired with Macassar patterned high-pressure laminate (HPL) back and sides for a great so... Learn more...
Martin C1K Concert Ukulele with Gig Bag
Martin C1K Concert Ukulele with Gig Bag
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Martin has been building the world's finest ukuleles from as early as 1916, including the smallest Soprano, the original model, to the larger Concert in 1925 and the... Learn more...
Martin 000-15M Acoustic Guitar (with Case)
Martin 000-15M Acoustic Guitar (with Case)
New from $1,399.00 SAVE 22%
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The Martin 00015M acoustic guitar has the long recognized the excellent tonal qualities of mahogany - bright, clear trebles and a warm mid-range. Among Martin's most... Learn more...
Martin 00015 Special Concert Acoustic Guitar (with Case)
Martin 00015 Special Concert Acoustic Guitar (with Case)
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The Martin 00015 Special is a time limited model that continues the Martin tradition of the popular 15 series line in a rich satin finish with solid mahogany back & ... Learn more...
Martin 000-17 Acoustic Guitar (with Case)
Martin 000-17 Acoustic Guitar (with Case)
New from $1,799.00 SAVE 19%
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The Martin 000-17 Acoustic Guitar has a satin black smoke finish offset with grained ivoroid binding and pickguard show off the understated beauty of this guitar. It... Learn more...
Martin S1 Soprano Ukulele with Gig Bag
Martin S1 Soprano Ukulele with Gig Bag
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New from $419.00 SAVE 20%
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of $52.38
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The Martin S1 Soprano Ukulele is crafted of solid genuine mahogany, joined with a dovetail mahogany neck. It features traditional cedar linings and inlaid rosette, r... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 844-zZounds (844-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 844-zZounds (844-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 844-zZounds (844-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!