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When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is very easy to work with and the payment plans are a BIG help!" Customer on September 16, 2016
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ESP LTD EC-1000 Deluxe Series Electric Guitar
ESP LTD EC-1000 Deluxe Series Electric Guitar
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The ESP EC-1000 features EMG 81/60 pickups or Seymour Duncan 59 and JB pickups depending on finish, set-neck design, Mahogany body and neck, a Rosewood fingerboard, ... Learn more...
ESP LTD BK600 Bill Kelliher Electric Guitar
ESP LTD BK600 Bill Kelliher Electric Guitar
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ESP is proud to introduce the Bill Kelliher (Mastodon) Signature model, LTD BK-600. It features a full thickness mahogany body with set-thru neck construction and Si... Learn more...
ESP LTD SCT-607B Stephen Carpenter Baritone Electric Guitar, 7-String
ESP LTD SCT-607B Stephen Carpenter Baritone Electric Guitar, 7-String
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If you want a huge bottom end, mega distortion, and superior sustain, the ESP LTD SCT-607B Stephen Carpenter Baritone Electric Guitar is the one for you. Stephen Car... Learn more...
ESP LTD James Hetfield Iron Cross Electric Guitar
ESP LTD James Hetfield Iron Cross Electric Guitar
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Distinct graphics and signature James Hetfield tone make the Iron Cross guitar an incredible instrument! ESP LTD loads the guitar with a set of EMG JH Signature acti... Learn more...
ESP LTD EC-407 Electric Guitar, 7-string
ESP LTD EC-407 Electric Guitar, 7-string
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Bringing the power of a 7-string guitar to the popular ESP EC series, the EC-407 offers a full complement of heavy metal tones to satisfy rhythm chuggers and solo sh... Learn more...
ESP LTD KH602 Kirk Hammett Signature Electric Guitar
ESP LTD KH602 Kirk Hammett Signature Electric Guitar
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Kirk Hammett has been an "ESP guy" for as long as anyone can remember, and there's a wide range of Signature models to prove it. Newly updated for 2003, the KH-602 n... Learn more...
ESP George Lynch Burnt Tiger Electric Guitar (with Case)
ESP George Lynch Burnt Tiger Electric Guitar (with Case)
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George Lynch is an iconic player who has been attached to ESP for over two decades, and two new models are being debuted: the GL-200 Sunburst Tiger is being offered ... Learn more...
ESP E-II Horizon III FM Electric Guitar
ESP E-II Horizon III FM Electric Guitar
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Like other instruments in the E-II series, the ESP E-II Horizon-III FM guitar is expertly crafted in Japan by ESP luthiers, making the build comparable to more 'high... Learn more...
ESP E-II M-1 NT Electric Guitar (with Case)
ESP E-II M-1 NT Electric Guitar (with Case)
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The bare-bones design of the E-II M-I Thru NT guitar gives players everything they need to rock! Crafted in Japan by ESP luthiers mean this axe has high-end build qu... Learn more...
ESP LTD James Hetfield Snakebyte Electric Guitar with Case
ESP LTD James Hetfield Snakebyte Electric Guitar with Case
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The original design of the ESP LTD James Hetfield Snakebyte is sure to turn some heads. Adding to the great look of the guitar is a set neck for great sustain, 24.75... Learn more...
ESP LTD Hetfield Vulture Electric Guitar (with Case)
ESP LTD Hetfield Vulture Electric Guitar (with Case)
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ESP and James Hetfield join forces once again to bring you his latest vision, a unique V design called the Vulture. His newest signature model features the EMG Het S... Learn more...
ESP LTD EC-1000 Koa Limited Edition Electric Guitar
ESP LTD EC-1000 Koa Limited Edition Electric Guitar
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For a long time, musicians have been into the distinctive look and sound of koa wood on instruments. Koa is native to the Hawaiian Islands, and has a well-deserved r... Learn more...
ESP E-II ECQM Eclipse Electric Guitar
ESP E-II ECQM Eclipse Electric Guitar
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Expertly crafted in Japan by ESP luthiers with gorgeous tonewoods and professional electronics, the ESP E-II Eclipse QM can compare with guitar costing much more!... Learn more...
ESP LTD Kirk Hammett Nosferatu Electric Guitar (with Case)
ESP LTD Kirk Hammett Nosferatu Electric Guitar (with Case)
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ESP LTD Kirk Hammett Nosferatu features custom Nosferatu graphic on the Alder body and Custom inlays with crescent moon at the 12th fret. Also features Floyd Rose Br... Learn more...
ESP LTD KHWZ Kirk Hammett White Zombie Electric Guitar (with Case)
ESP LTD KHWZ Kirk Hammett White Zombie Electric Guitar (with Case)
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ESP LTD KHWZ Kirk Hammett White Zombie features Custom Bela White Zombie graphic on the Alder body and custom bat inlay at the 12th fret.... Learn more...
ESP LTD EC-1000 EverTune Electric Guitar
ESP LTD EC-1000 EverTune Electric Guitar
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The ESP LTD EC-1000 EverTune Electric Guitar features the revolutionary EverTune bridge system that keeps your guitar in tune and intonation remarkably accurate unde... Learn more...
ESP LTD EC-1000T CTM Traditional Series Electric Guitar
ESP LTD EC-1000T CTM Traditional Series Electric Guitar
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The ESP LTD EC-1000T CTM Traditional features the classic single-cutaway mahogany body with a traditional body shape, slighty thicker than a standard EC-1000. With b... Learn more...
ESP LTD M1000 Koa Limited Edition Electric Guitar
ESP LTD M1000 Koa Limited Edition Electric Guitar
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For a long time, musicians have been into the distinctive look and sound of koa wood on instruments. Koa is native to the Hawaiian Islands, and has a well-deserved r... Learn more...
ESP LTD Glenn Tipton GT-600 Electric Guitar
ESP LTD Glenn Tipton GT-600 Electric Guitar
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Glenn Tipton is the legendary guitarist and songwriter for heavy metal godfathers, Judas Priest. Glenn's new Signature ESP LTD GT-600 features his signature set of r... Learn more...
ESP LTD MH-1001NT Electric Guitar
ESP LTD MH-1001NT Electric Guitar
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The ESP LTD MH-1001NT features Set-thru neck construction, 25.5" scale, mahogany body, maple neck, rosewood fingerboard, thin-U neck contour, black nickel hardware, ... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

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With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!